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brettcam Level 1 Level 1 (0 points)

After upgrading to iTunes 10.5 all of the video on my external hard drive was shot with a Canon XL-H1 and captured on a Focus Enhancements FS-CF.  The files are HDV quicktime movies with the MPEG 2, Linear Timecode codec.

 

Movie files that are already imported into Final Cut Pro 7 appear as white screens and will not play.  Final Cut crashes when I try to re-import them.

 

When I try to open them with Quicktime 7 I get a message saying "An invalid public movie atom was found in the movie."  Quicktime X won't open them either.  However, VLC plays them just fine.

 

I've looked in the codecs folder for Quicktime and the HDV codec is present for playback.

 

I'm experiencing the same issue on two systems: a brand new 27" iMac and a 17" MacBook Pro.  Both are running Snow Leopard.

 

I was on the phone with Apple for over 4 hours.  Ultimately they blamed my camera and hung up.

 

Dear God, someone please help!


iMac, Mac OS X (10.6.8)
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