STG

Q: Is there a way to mark as "not junk" mail?

I can define an email as junk... but cannot find an icon or anything under 'message' for marking as NOT junk. This option seems to have disappeared with Lion's arrival.

Mac Pro, Mac OS X (10.6.7)

Posted on Aug 6, 2011 1:48 PM

Close

Q: Is there a way to mark as "not junk" mail?

  • All replies
  • Helpful answers

Previous Page 2 of 4 last Next
  • by Csound1,

    Csound1 Csound1 Sep 16, 2011 3:47 PM in response to earlymusic
    Level 9 (50,831 points)
    Desktops
    Sep 16, 2011 3:47 PM in response to earlymusic

    Microsoft Exchange handles junk prior to it arriving at the client, contact your IT dept.

  • by brucefromcorvallis,

    brucefromcorvallis brucefromcorvallis Sep 21, 2011 9:37 PM in response to STG
    Level 1 (0 points)
    Sep 21, 2011 9:37 PM in response to STG

    Ok, makes no sense:

    I see the same thing on <some> junk mail folder items: a thumbs down but no thumbs up in the toolbar, and no "mark as not junk" in either the message header or any of the menu/two-finger-click items

     

    Simple "twilight-zone" solution: Mark the msg as Junk! (ie, using the thumbs down which, for me, always DOES appear in the toolbar, msg items, etc.

     

    Voila! All of a sudden all the "mark as not junk" options magically appear!

  • by VistaNoGo,

    VistaNoGo VistaNoGo Sep 21, 2011 10:07 PM in response to brucefromcorvallis
    Level 1 (10 points)
    Sep 21, 2011 10:07 PM in response to brucefromcorvallis

    Here was my solution.

     

    -Open your junk mail folder.

    -Select all mail - command A (optionally, you can select only the mail item you want marked as not junk)

    -Click on Message in the toolbar and then click on Apply Rules (Option, Command, L)

    -Once it completes, every item in your junk mail folder (or only the ones you selected) will give you an option to mark as not junk.

     

    Hope this helps.

     

    If you use imap, it is very possible that your mail server is already marking these as junk and putting them in the junk folder prior to you downloading it on your Mac.  When this happens, the junk mail filter is not ran on mail that is already in the junk folder.

  • by Centime,

    Centime Centime Sep 30, 2011 10:57 AM in response to VistaNoGo
    Level 1 (6 points)
    Notebooks
    Sep 30, 2011 10:57 AM in response to VistaNoGo

    None of these solutions works for me. There is simply no option anywhere to mark a messages as "not junk." Even the Junk icon (thumbs down) is greyed out.

  • by drschwartz,

    drschwartz drschwartz Oct 16, 2011 10:22 PM in response to Csound1
    Level 1 (4 points)
    iTunes
    Oct 16, 2011 10:22 PM in response to Csound1

    FYI, I'm using Mail to access my google mail account. I have mail in the Junk Mail folder. I have neither a button for identifying it as 'not junk' nor do I have Mark > as Not Junk Mail. In fact, the only choices I have the the Mark cascade menu are 'As Unread' and 'As Junk Mail'.

     

    Any other ideas?

     

    TIA,

    David

  • by drschwartz,

    drschwartz drschwartz Oct 18, 2011 1:38 PM in response to captfred
    Level 1 (4 points)
    iTunes
    Oct 18, 2011 1:38 PM in response to captfred

    It doesn't; the thumbs down icon peresists regardless of the view I'm in.

  • by drschwartz,

    drschwartz drschwartz Oct 18, 2011 1:43 PM in response to STG
    Level 1 (4 points)
    iTunes
    Oct 18, 2011 1:43 PM in response to STG

    All of these fixes are terrific but let's not lose sight of the basic issue: this is a glaring bug in the Mail app! It's ridiculous that I have to take special steps to cajole the app to let me mark something as not junk. Is this what Apple means by making things easy?

     

    How do we determine whether Apple has identified this as something to fix in their app?

     

    TIA,

    David

  • by drschwartz,

    drschwartz drschwartz Oct 18, 2011 1:44 PM in response to drschwartz
    Level 1 (4 points)
    iTunes
    Oct 18, 2011 1:44 PM in response to drschwartz

    BTW, on top of this silliness, I'm not even getting notified of all of your replies.

     

    I had no idea that things would go downhill so fast with Steve's passing!  :-)

  • by lv_vl,

    lv_vl lv_vl Oct 18, 2011 9:52 PM in response to earlymusic
    Level 1 (0 points)
    Oct 18, 2011 9:52 PM in response to earlymusic

    I had the same problem with Google account. None of the solutions worked. Finally figured it out:

     

    - When you are in Spam folder, left-click on the email and drag it to your Inbox folder.

     

    That's it!

     

    Hope that helps, as I was very frustrated with it, too.

  • by drschwartz,

    drschwartz drschwartz Oct 19, 2011 6:14 AM in response to lv_vl
    Level 1 (4 points)
    iTunes
    Oct 19, 2011 6:14 AM in response to lv_vl

    Sorry but that 'not it'. The issue is not the disposition of a single email but, instead, how to train the application that email from the particular source shouldn't be treated as junk, ever.

  • by lv_vl,

    lv_vl lv_vl Oct 19, 2011 6:30 AM in response to drschwartz
    Level 1 (0 points)
    Oct 19, 2011 6:30 AM in response to drschwartz

    Well, after you move that email from spam folder to inbox, the program should learn to treat the same email address as legit in the future, shouldn't it? Try and see.

  • by drschwartz,

    drschwartz drschwartz Oct 19, 2011 6:32 AM in response to lv_vl
    Level 1 (4 points)
    iTunes
    Oct 19, 2011 6:32 AM in response to lv_vl

    I wouldn't think so but anything's possible. How would the app discriminate between identifying something as 'not junk' and the user simply correcting an inadvertent categorization error? Sounds dangerous to me...

  • by lv_vl,

    lv_vl lv_vl Oct 19, 2011 12:34 PM in response to drschwartz
    Level 1 (0 points)
    Oct 19, 2011 12:34 PM in response to drschwartz

    Just try it for yourself and you'll see.

     

    For example, in my case, I had legitimate e-mail going to Spam folder in Google account.  Therefore, it was automatically appearing in Spam folder in Mail app and there was no way to unmark it, or classify as not junk.  After I moved it from that Spam folder to Inbox folder (yesterday), my next e-mail (from the same e-mail address) ended up as it should, in Inbox folder, today.

  • by Lyn Gilbert,

    Lyn Gilbert Lyn Gilbert Feb 9, 2012 3:56 AM in response to STG
    Level 1 (0 points)
    Feb 9, 2012 3:56 AM in response to STG

    I am also unable to locate anything relating to 'not junk' and it's really irritating.  Haven't they got a fix yet?

  • by 2tallDave,

    2tallDave 2tallDave Feb 15, 2012 8:25 AM in response to Lyn Gilbert
    Level 1 (4 points)
    iPad
    Feb 15, 2012 8:25 AM in response to Lyn Gilbert

    I have a possibe solution.  Right-click in the Toolbar area and choose Customize Toolbar.  Choose Add Sender and drag it to the toolbar.  Highlight the errant e-mail in your Spam folder and click Add Sender.  I am guessing that if it's in your Addressbook, it will henceforth not land in your Spam folder...Sound reasonable??

Previous Page 2 of 4 last Next