3 Replies Latest reply: Oct 26, 2011 8:00 PM by C.C.Kang
C.C.Kang Level 1 Level 1 (0 points)

Hi,

 

     I am continually meeting photo lost problem (partial) when syncing iphone with itunes.

     Is anyone having same problem?

     My environment is windows7/iTunes 10.5/iOS5/ iPhone 4 32G.

     I have around 8500 photos grouped in near 200 albums on PC.

     When sync my iPhone with the computer, some times some albums will just lost.

     I can see an album on iphone, but it is just empty (only have album name, the cover thumbnail is also missing).

     I am sure my iphone still have space to store these photo ( around 4G of free space)

     But the photo just can not sync to my phone.

     There was no such problem in earlier version (iOS 4.xx, previous version of iTunes).

     I also try to delete whole photo catch directory, but the situation still randomly appear.

     Is anyone have similar problem?

 

 

Best regards,

Kang


iPhone 4, iOS 5
  • 1. Re: Anyone have photo missing problem when syncing in iOS5/iTunes10.5 ?
    C.C.Kang Level 1 Level 1 (0 points)

    I found a discussion thread:

    https://discussions.apple.com/thread/2574693?start=0&tstart=0

    which talk about the iTunes bug when calculate the free space of iphone.

    I think the problem I meet should be from the same root cause.

    My iPhone is almost full, (with about 4G of free space). And I have lots of photo to sync.

    When it try to sync, (I guess) iTune will think the free space is not enough, so it just drop some photo.

    And this makes some of my photo lost randomly.

    The bug exist for about one year from iTunes version 10. (I can't believe it .....)

    I just hope (and pray ?) Apple will fix it soon.

    Right now my temporary solution is sync the photo in several times. This controls the mis-calcuated space

    to be within my free space. This temporary looks work. (but stupid of course).

    I also delete some of "big game" which make me have more space. Theoretically this should also help....

  • 2. Re: Anyone have photo missing problem when syncing in iOS5/iTunes10.5 ?
    Jelaludo Level 1 Level 1 (5 points)

    I have a similar problem on an iPad 2

     

    space is not an issue, there's 30GB+ free and it's only failing to sync a few albums, 400 pics max.

     

    I tried erasing the cache to let iTunes rebuild it > didn't work

     

    I use my iPad for work and this is a major pain.

  • 3. Re: Anyone have photo missing problem when syncing in iOS5/iTunes10.5 ?
    C.C.Kang Level 1 Level 1 (0 points)

    I have another trick to avoid such problem, maybe you can try it temporary.

    You can try remove the failed album => sync => add the album back => sync.

    I also meet similar problem on my iPad ( photo lost), but not as serious as iPhone.

    I use the flow and solve the problem temporary. Maybe you can try it ~