4 Replies Latest reply: Oct 23, 2011 10:15 AM by tomcatuk
Pepijn Paans Level 1 Level 1 (0 points)

hi there,

i have a question, I orderderd an iPhone 4S in black but actually forget to think about the color and in my opinion white is more tastefull,

now my question is, can i still change the color in my order, because it is not payed yet, they're still waiting to receive my money.

I look forward to hearing from you soon,



Pepijn Paans

iPhone 4
  • 2. Re: iPhone 4S order, wrong
    Pepijn Paans Level 1 Level 1 (0 points)

    but that's not realy an answer to my question,

    the question is, can change my order to a white iPhone, same model so that i don't have to cancel my payment ?

  • 3. Re: iPhone 4S order, wrong
    Colin Robinson Level 6 Level 6 (8,305 points)

    We don't know - we are only users like yourself in here.



    Colin R.

  • 4. Re: iPhone 4S order, wrong
    tomcatuk Level 1 Level 1 (0 points)

    Sure you can change it... here is what it says...


        We've Received your Order - We will begin processing your order soon. You can edit your order details once the order enters the Processing Items status.


        Processing Items - We're processing your order right now. You can edit your order details through online Order Status, or by contacting Apple Online Store Customer Service.


        Preparing for Shipment - We are preparing your item(s) to ship. While your item is being prepared, we are unable to edit your order details. We will email you a Shipment Notification with complete order details once your item leaves our warehouse.


        Shipped - Your item has shipped. Your carrier tracking number will be updated in online Order Status and the carrier's website within 24 hours.


    I would just like to know why it takes them a full week to process 1 item... been waiting since last Sunday for an order update still stuck on processing... supposed to be here between 25th - 1st November bet it arrives on the 1st!