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Facetime icon missing

1511 Views 11 Replies Latest reply: Feb 3, 2013 1:25 AM by Couliou RSS
keki36 Calculating status...
Currently Being Moderated
Oct 23, 2011 11:15 AM

When i go to settings-->phone i don't have something called facetime and when i go to settings also i don't have anythin called facetime and when a place a call to someone i don't have the option to facetime a person and in contacts also

Plz anyone can help me??

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Oct 23, 2011 11:22 AM (in response to keki36)

    The settings for FaceTime are available at Settings > FaceTime which is located directly below the Phone settings selection - at least with iOS 5.

     

    Which iPhone model do you have such as 3G, 3GS, iPhone 4, or iPhone 4S, and in which country was your iPhone purchased? FaceTime is not allowed in every country. For an iOS device sold in one of the restrictive countries, FaceTime is not avaialble on the device.

  • UK-Max Level 2 Level 2 (285 points)
    Currently Being Moderated
    Oct 23, 2011 11:26 AM (in response to keki36)

    Have you updated to iOS5? Even more basic: what type of iPhone do you have?

     

    Assuming 3GS or later, you must first update your software to iOS5. Once that's done, you will se the options for facetime (though there is no such animal as a face-time icon.

     

    The other thing to remember is that face time works over wifi. Both ends of the conversation need to be wifi connected. It won't work over phone system

    Good luck

    Max

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Oct 23, 2011 11:33 AM (in response to keki36)

    FaceTime is restricted for iOS devices sold officially by Apple in a number of middle eastern countries, and I wasn't aware that Apple sold the iPhone officially in Lebanon. For the countries that restrict FaceTime, it isn't included on the iOS devices sold officially by Apple in those countries.

     

    If your friend's iPhone was purchased in a country where FaceTime isn't restricted, it will include it.

  • Allan Sampson Level 10 Level 10 (122,145 points)
    Currently Being Moderated
    Oct 23, 2011 11:45 AM (in response to keki36)

    It doesn't matter.

     

    I'm pretty sure Apple does not sell the iPhone officially in Lebanon and if not, this means all iPhones sold in Lebanon are sold via a "brown" market - acquired in other counties for sale in Lebanon unofficially.

     

    I've already told you why your iPhone does not have a FaceTime option and there is no solution for an iPhone that was sold officially by Apple in a country that restricts FaceTime. iOS devices sold offically by Apple in a country that restricts FaceTime do not have FaceTime available.

  • razack Calculating status...
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    Oct 23, 2011 11:48 AM (in response to Allan Sampson)

    hi Allan hope your expert and can answer my question,

    how long apple will hold my iCloud erased alias?

     

    Please tell me how long apple will hold my iCloud erased alias? as i deleted as Alias on my iCloud last 14 October 2011 to create a fresh icoud account on my new iPhone 4 with i deleted Id, but unfortunetly ID was not available since the deleted minute, Please tell me how can i get back deleted iCloud alias, will it forever not available? or for limited period apple will hold the deleted iCloud Alias?

  • razack Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2011 11:52 AM (in response to razack)

    i know i am on wrong place to discuss about this subject but sorry i didnt get any responds to my question last 2 days

  • razack Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 2, 2011 10:55 AM (in response to razack)

    according to apple customer service apple hold the deleted iCloud IDs (anything@me.com) forever, that meant think before delete your me.com IDs, i lost mind

  • Couliou Calculating status...
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    Feb 3, 2013 1:25 AM (in response to keki36)

    It;s very easy. If you have an ipod, the icon should appear, if not, go to settings and apply it.
    now, if you have an iphone, whatever your IOS upgrade is, just go to your contacts, click on anyone of them and at the bottom should appear, : Call _ Send a message _ facetime. Click on facetime and it'll work.

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