Raja Hornstein

Q: will apple's usb modem work with Lion

I don't care so much about whether it will work for faxing. Well, I care a little. But mostly, I use the usb modem for communicating with a bulletin board. You probably think this must be so old-fashioned that why should Apple care. Well, I'm talking about the U.S. government. I submit claims to Medicare, Medicare requires electronic transmission, and the only way you can submit without paying a third party is through a bulletin board accessible only via a data modem. Is Apple saying that health care isn't that important? Just kidding, but what's the answer: Will the Apple USB modem work with Apple's own system?

MacBook Pro, Mac OS X (10.6.7)

Posted on Jul 7, 2011 12:35 PM

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Q: will apple's usb modem work with Lion

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  • by WilsonLaidlaw,

    WilsonLaidlaw WilsonLaidlaw Aug 22, 2011 1:00 PM in response to WilsonLaidlaw
    Level 1 (4 points)
    Aug 22, 2011 1:00 PM in response to WilsonLaidlaw

    Here is the reply I have received from Zoom technical on the lack of dial tone, connection and fax transmission sounds:

     

    Unfortunately, the Zoom 3095 doesn't have an on-board speaker, and we do not provide drivers (with sound support) for Mac OS X. The 3985 uses OS X's native USB CDC/ACM class driver. So you will not hear the dialing sounds, etc, when using the 3095 on a Mac. We have no plans at this to time release sound files for Mac.

     

    Not sadly, what I was hoping to hear.

     

    Wilson

  • by graphico,

    graphico graphico Aug 22, 2011 1:06 PM in response to WilsonLaidlaw
    Level 1 (10 points)
    Aug 22, 2011 1:06 PM in response to WilsonLaidlaw

    What do these companies think of us? Ignore us and we'll go away?

  • by sydneyfromyowie bay,

    sydneyfromyowie bay sydneyfromyowie bay Aug 25, 2011 4:05 AM in response to Raja Hornstein
    Level 1 (5 points)
    Aug 25, 2011 4:05 AM in response to Raja Hornstein

    On advice from one of the lists I installed a USRobotics USB modem and it worked like a charm with LION  UNTIL I upgraded Office now when I try to fax a docx it gives a message "out of range". It will fax if I convert the doc to a pdf. So Apple arent the only ones who dont care !

  • by graphico,

    graphico graphico Aug 25, 2011 5:03 AM in response to sydneyfromyowie bay
    Level 1 (10 points)
    Aug 25, 2011 5:03 AM in response to sydneyfromyowie bay

    Is there anything that MS Office does that Open Office which is free, does not do? Is there something in the upgrade you needed? I'm just curious, not being a "smarty pants."

  • by sydneyfromyowie bay,

    sydneyfromyowie bay sydneyfromyowie bay Aug 25, 2011 5:24 AM in response to graphico
    Level 1 (5 points)
    Aug 25, 2011 5:24 AM in response to graphico

    Havent tried Open Office but upgraded MS Office because of a vast improvement in Excel and now it more closely resembles the Windows  version which I use at work and sometimes continue to do so at home.

  • by graphico,

    graphico graphico Aug 25, 2011 5:39 AM in response to sydneyfromyowie bay
    Level 1 (10 points)
    Aug 25, 2011 5:39 AM in response to sydneyfromyowie bay

    Check out open office.org. Has equivalent prevention spreadsheet and wordprocessinf the same on OS X, Linus and Windows.

  • by graphico,

    graphico graphico Aug 25, 2011 5:40 AM in response to graphico
    Level 1 (10 points)
    Aug 25, 2011 5:40 AM in response to graphico

    Darn autocorrect presentation! :-)

  • by WilsonLaidlaw,

    WilsonLaidlaw WilsonLaidlaw Aug 25, 2011 10:49 AM in response to sydneyfromyowie bay
    Level 1 (4 points)
    Aug 25, 2011 10:49 AM in response to sydneyfromyowie bay

    Roll back one page on this thread and you will find my post explaining how now to fax from Word and other Office 2011 programs. MS in their wisdom (????) have changed the way that these programs and only these programs, send faxes.

     

    Wilson

  • by sydneyfromyowie bay,

    sydneyfromyowie bay sydneyfromyowie bay Aug 25, 2011 4:58 PM in response to WilsonLaidlaw
    Level 1 (5 points)
    Aug 25, 2011 4:58 PM in response to WilsonLaidlaw

    Wilson

    I regret not seeing your great fix before - “more mistakes are made by not looking than not knowing”. Couldn’t get it to work initially but I found using a USRobotics modem is a little bit more complicated.  It goes:

    1. Print
    2. Select USB modem as print device
    3. Go to Fax Information and put in the recipients fax number and prefix but don’t press FAX.
    4. Go back to copies and pages, fill in as appropriate and press FAX on this page.

    ps Previously contacted USRobotics, they had never heard of the problem but quick to add not a modem problem

    Just as well we have threads like this! Thanks

    Syd


  • by ecc.sd,

    ecc.sd ecc.sd Oct 6, 2011 4:35 PM in response to Jeff Mark
    Level 1 (12 points)
    iPad
    Oct 6, 2011 4:35 PM in response to Jeff Mark

    Thanks, Jeff, for the heads up. I, too, just received my USB modem from 'Newlaunch' on eBay. Monkey see monkey do, and now I've got a functioning fax on my (new) Mac mini.

  • by lawlist,

    lawlist lawlist Oct 24, 2011 10:24 AM in response to Raja Hornstein
    Level 1 (4 points)
    Oct 24, 2011 10:24 AM in response to Raja Hornstein

    I am successfully using the Zoom USB modem with FAXstfPro 10.9.1 with 32-bit mode Lion 10.7.2.  I'm about to reboot in 64-bit mode to see if that works also.  I will miss the sound that I enjoyed with the Apple USB modem -- the Zoom does not make any sound when transmitting.

  • by WilsonLaidlaw,

    WilsonLaidlaw WilsonLaidlaw Oct 24, 2011 11:44 AM in response to lawlist
    Level 1 (4 points)
    Oct 24, 2011 11:44 AM in response to lawlist

    Look at my post earlier in this thread for explanation for no sound.

     

    Wilson

  • by Lung Doctor,

    Lung Doctor Lung Doctor Mar 25, 2012 2:30 PM in response to Raja Hornstein
    Level 1 (0 points)
    Mar 25, 2012 2:30 PM in response to Raja Hornstein

    I have now received my Zoom modem.

     

    This modem does not seem to be plug and play. First you should delete the old Apple modem. After plugging the modem, you should then set it up as if you were going to use it as a dial up networking modem in Network Preferences. Highlight USB modem. You have to give it new new name (say USB Modem 2) and in the advanced tab you have to add (or change) the make to Zoom, select type as generic 115K and fill in the country you are in, to pick up the correct dial tone. Then check to see if it has added as a fax modem in the Fax and Printers section of System Preferences. If it has not add it (USB Modem not Bluetooth DUN).

     

    I copied these reccs from one other post and will confirm that this works in OS x Iion with a Zoom 3095 modem. just hooked it up and works great.

     

    Rod

  • by giannitufolli,

    giannitufolli giannitufolli Mar 31, 2012 4:15 PM in response to Bob Barrett
    Level 1 (15 points)
    Mac OS X
    Mar 31, 2012 4:15 PM in response to Bob Barrett

    I'm just chiming in to say thanks for posting information on the $11.49 FAX Modem and thanks for postng the setup information in System Preferences.  The modem is workng for me, too, in my Mac Pro 1.1 running Lion 10.7.3.

    John

  • by PeteinToronto,

    PeteinToronto PeteinToronto Jun 4, 2012 9:33 AM in response to Raja Hornstein
    Level 1 (0 points)
    Jun 4, 2012 9:33 AM in response to Raja Hornstein

    Apple, come on!!!! I just spent a couple hours working on this to find out that you arbitrally decided to stop supporting one of your own pieces of hardware. I do not send faxes often but when I do, I have to do it quickly. I feel like I should charge you for the hours just spent and ask for a refund for the modem I purchase in good faith.  I buy “Apple” because I figure you will support “Apple”. Apparently we all are morons in your opinion for doing so!

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