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Q: How do I get rid of "other" storage

How do I get rid of "other" storage or why is there so much dedicated to it?

 

PLEASE HELP!

 

I have an iPod touch 32Gb 4th generation with:

- 19Gb of music

- 2Gb of TV Shows

- 3Gb of Apps

- 3.3Gb of "Other"

 

 

 

Here is the troubleshooting attempted:

- Not syncing music or TV Shows.  Result: I still have 2.1Gb of "Other

- Not syncing apps. Results: No difference

- Restoring iPod with lastest backup: No difference

- Restoring iPod from scratch and putting back everything back on: No difference.

 

 

I am out of ideas.

 

Please, please help!

 

Thanks.

iPod touch, iOS 5

Posted on Oct 21, 2011 6:08 PM

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Q: How do I get rid of "other" storage

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  • by Bill Mullen,Helpful

    Bill Mullen Bill Mullen Oct 24, 2011 6:55 PM in response to jukeboxg
    Level 1 (5 points)
    Oct 24, 2011 6:55 PM in response to jukeboxg

    I upgraded to IOS 5 yesterday on my iphone 4, it looked like it hadn't sync'd my music and I was over capacity with "other". I checked all the things I wanted and chose some extra pictures I wanted on my phone (ignoring the over capacity) and sync'd it with my computer. that gave me my music back and removed the excessive "other' (which is now .87 GB)... dont know if this will be the answer... but you took things off, try adding something.

  • by totaji,

    totaji totaji Oct 24, 2011 6:58 PM in response to jukeboxg
    Level 1 (0 points)
    Oct 24, 2011 6:58 PM in response to jukeboxg

    I am getting the same deal...17gb of other and was looking for the same answer.

  • by jukeboxg,

    jukeboxg jukeboxg Nov 9, 2011 12:51 PM in response to jukeboxg
    Level 1 (3 points)
    Nov 9, 2011 12:51 PM in response to jukeboxg

    My "other" keeps going up...

     

    I am now at 3.6Gb.

  • by lllaass,

    lllaass lllaass Nov 9, 2011 2:15 PM in response to jukeboxg
    Level 10 (187,614 points)
    Desktops
    Nov 9, 2011 2:15 PM in response to jukeboxg

    To reduce the "other" to its normal, less than about 0.5 GB, you need to restore you iPod.  Sometimes restore to factory defaults/new iPod is required since sometmes the large other is also in the backup.

  • by totaji,

    totaji totaji Nov 9, 2011 3:37 PM in response to lllaass
    Level 1 (0 points)
    Nov 9, 2011 3:37 PM in response to lllaass

    It's not that easy. I did that and got rid of the bulk but I am at .65 gb of other. Some App or something is hogging it. Which Apps or whatever eat up "other" space?

    I guess this is where Windows users get it right. There really needs to be some sort of defrag or way to find out what this stuff is...and btw I got Diskaid and cleared out the file folders etc.

  • by rwjrn,

    rwjrn rwjrn Jan 26, 2012 10:39 AM in response to lllaass
    Level 1 (0 points)
    Jan 26, 2012 10:39 AM in response to lllaass

    I realy wasn't looking forward to re-downloading  after doing a restore, but my iPod looked like this:

    75.9 GB Audio

    33.9 GB Video

    21.7 GB Other

     

    I bit the bullet and did a restore and the 21.7 GB is now .20 GB

  • by Michael Black,

    Michael Black Michael Black Jan 26, 2012 10:46 AM in response to totaji
    Level 7 (23,949 points)
    Jan 26, 2012 10:46 AM in response to totaji

    totaji wrote:

     

    It's not that easy. I did that and got rid of the bulk but I am at .65 gb of other. Some App or something is hogging it. Which Apps or whatever eat up "other" space?

    I guess this is where Windows users get it right. There really needs to be some sort of defrag or way to find out what this stuff is...and btw I got Diskaid and cleared out the file folders etc.

    Well, it will never be zero, if that is what you are trying to acheive.  Apps and the iOS need space for cache, temp or working file space, app-specific or in-use specific settings and a host of things.  There will always be some space occupied by "other", just like a computer will always have a tmp directory of some sort.

     

    Things that often take up a lot of space:

     

    email message cache (and trash, if you have a POP account and keep deleted messages on the phone), safari cache, use of location service enabled apps can often enlarge cache since GPS temp data gets stored in "other"... the list is long

  • by Jeggoe,

    Jeggoe Jeggoe Mar 1, 2012 3:59 AM in response to jukeboxg
    Level 1 (0 points)
    Mar 1, 2012 3:59 AM in response to jukeboxg

    I was having trouble with Other showing up on my iphone 4, after doing backups, restores and DFU's it was still showing up on itunes !! after a bit of searching i found a solution, hope it helps !!

    Do your backup on itunes just in case !!

    Go online, type in diskaid, get it from digidna.net and download that and follow the instructions

    Open that on your computer, go to media, delete F files

    But also i discovered i had a video that wasnt showing up on my cameraroll but showed up on diskaid !!

    Once that was deleted my Others dropped from 7.6% to 0.32%

    Hope this helps

    Let me know

    Joe

  • by joeldog123,

    joeldog123 joeldog123 Mar 4, 2012 11:50 AM in response to jukeboxg
    Level 1 (0 points)
    Mar 4, 2012 11:50 AM in response to jukeboxg

    other is a combanation of: safari history,bookmarks and folders       contacts     maps history       mail         voise memos and more all of withch a vital to the ipod touchs needs there fore imposable to delete the other folder

  • by Vezper,

    Vezper Vezper Mar 13, 2012 1:53 AM in response to jukeboxg
    Level 1 (0 points)
    Mar 13, 2012 1:53 AM in response to jukeboxg

    I had a same problem as you as I found out this solution so I post it into youtube here's the link : http://www.youtube.com/watch?v=HkVD10hr-28

  • by Alex Huh,

    Alex Huh Alex Huh Apr 8, 2012 7:14 AM in response to Michael Black
    Level 1 (0 points)
    Apr 8, 2012 7:14 AM in response to Michael Black

    Michael Black wrote:


    Apps and the iOS need space for cache, temp or working file space, app-specific or in-use specific settings and a host of things.

    I also ran into a problem when the "other" has grown to nearly 7 gigabytes in about two weeks of periodic use.

     

    If it's cache and temporary space for applications, sorting, and other things - how the system adjusts its?

    Under what conditions is it decreasing?

    For example, if the "other" has grown to 10 Gb or even more, and I was left with only 7 Gb free capacity, the only way to regain the 10 GB - this is reset and recovery? It's not a very convenient way...

     

  • by 07Bree,

    07Bree 07Bree Aug 16, 2012 10:54 AM in response to jukeboxg
    Level 1 (0 points)
    Aug 16, 2012 10:54 AM in response to jukeboxg

    Doesn't anyone ever get an answer that works for this problem. When your "Other" is more than anything else on your iPhone and all suggestions don't work where is Apple's solution. Why do we not here of an upcoming fix?

  • by Bill Mullen,

    Bill Mullen Bill Mullen Aug 17, 2012 11:23 PM in response to 07Bree
    Level 1 (5 points)
    Aug 17, 2012 11:23 PM in response to 07Bree

    Bree - what I did worked - I had the same problem in october last year - and everything has been great since then

     

     

    I was over capacity with "other".

    I connected my iphone to my computer

    selected it in itunes

    I checked all the things I wanted to sync and chose some extra pictures I wanted on my phone (ignoring the over capacity)

    I pressed sync

     

    That gave me my music back and removed the excessive "other"

     

    Try it and ignore the fact that it looks like it won't work - it did for me

  • by alotahope,

    alotahope alotahope Sep 3, 2012 11:28 AM in response to jukeboxg
    Level 1 (0 points)
    Sep 3, 2012 11:28 AM in response to jukeboxg

    Latest iPhone 4s 62GB

     

    I am at a loss with this as well.  In a desperate attemp to reduce the "other" turned off iCloud, deleted all my photos and video and reduced content down to:

    8.5 GB for audio

    1.64 GB Apps

    .01 GB books

    and still my phone is blocked up with...

     

    51.8 GB for other

     

    and...

     

    5.2 GB Over capacity

     

    I don't see any responses on these forums from Apple for an official fix or systems update.  Does anyone know if they are monitoring these forums for feedback and addressing this issue?  Has anyone tried returning their phone?

     

    Due to these memory issues my phone has become almost unusable.  I can't take much video, the voice memo crashes after 10 seconds, have to delete several apps to install any new ones and I can't add more than 10 Gigs of music.

     

    Apple... please help!

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