Skip navigation

safari not working properly

1636 Views 14 Replies Latest reply: Oct 26, 2011 2:38 PM by worksafe RSS
Bumblebee2537 Calculating status...
Currently Being Moderated
Oct 26, 2011 12:40 PM

I'm unable to use  facebook and other sites like pogo on safari properly. Pogo looks like the picture attached and with facebook, I click on messages and friend requests but it doesn't expand. The same for comments and more posts.

I've reset Safari numerous times and I've deleted Safari from my comp and installed it again but still being the same. Can someone help?

 

safari.jpg

  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 1:04 PM (in response to Bumblebee2537)

    Here's what I did to get my Safari running on one of my machines last week fro some help from Klaus. First I Reset Safari, then close Safari then navigate to:

     

    Home/Library/Preferences

     

    Look for

    com.apple.Safari.plist

    com.apple.Safari.RSS.plist

     

    Also:

     

    Home/Library/Safari/ folder and remove the following two files:

     

    history.plist

    lastsession.plist

     

    And

     

    Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.

     

    (These are just  webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

     

    Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

     

    They will all be recreated next time you launch Safari.

     

     

    It worked for me.

  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 1:25 PM (in response to Bumblebee2537)

    Did you actcually delete the files in the library's while Safari was closed?

  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 1:45 PM (in response to Bumblebee2537)

    Check in the Preferences Folder for the first two. If there not there then something is definitely wrong with Safari.

  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 1:53 PM (in response to Bumblebee2537)

    Did you also look in the user preference, not HD. If their not in either then Safari is not creating then when you first open up Safari.

    MacBook Pro, Mac OS X (10.7), MacBook Pro (2007) (2010)
  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 2:08 PM (in response to Bumblebee2537)

    Don't know what to say except uninstall all your plugins that you have as well. If that does'nt work, then talk to some more knowledgable than me on the fourums or talk to Apple.

     

    Sorry I can't be of more service.

    MacBook Pro, Mac OS X (10.7), MacBook Pro (2007) (2010)
  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 2:15 PM (in response to Bumblebee2537)

    Not a problem. Glad I could be of some assistance.

    MacBook Pro, Mac OS X (10.7), MacBook Pro (2007) (2010)
  • andyBall_uk Level 6 Level 6 (17,470 points)
    Currently Being Moderated
    Oct 26, 2011 2:23 PM (in response to worksafe)

    Well done

  • worksafe Level 2 Level 2 (180 points)
    Currently Being Moderated
    Oct 26, 2011 2:38 PM (in response to Bumblebee2537)

    It's the last thing I usual look at since I have found that plists corrupt in Safari more often than not. It was something nagging me that I have seen on the forums as well as other places on the net that plugins can cause more damage while trying to load sites since their not always beta tested by their developer before their released to the extent that applications are.

     

    I spent two hours the other day because I could'nt load .pdf's or QuickTime in the browser and narrowed it down to the  "com.apple.Safari.plist" being corrupt since I would rename them and fire up Safari and if it did'nt work I would go back and revert the file and try another one. I also did this with plugins, but moved them to another temp folder, but it was the  "com.apple.Safari.plist"  that was corrupt. I can now load .pdf's and QuickTime video files were as I could before.

     

    It's all trial and error.

     

    Hope your viewing experince is enjoyable., it's what Apple wants.

    MacBook Pro, Mac OS X (10.7), MacBook Pro (2007) (2010)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.