Currently Being ModeratedOct 26, 2011 10:38 PM (in response to SamuraiJack)
The backup will back up settings, app data, SMS messages and the like; there's a full list here:
There's an in-built assumption in the iDevice backup process that content is being synced to a desktop (this changes a bit in iOS5, but that's not your issue yet ) and that therefore all your content (apps, music, videos, photos etc) is on your PC. Everything bar photos is synced to iTunes; photos are synced to whatever you use on the PC. With photos, the only stuff at risk is what you've created on the iDevice but not yet synced - any photos you've synced from the PC remain there.
So the way a Restore works is that all the data is cleared from the device, then the backed up stuff is restored, and finally there's a sync to get the content back to the device.
So... I'm recommending you do the backuop to your normal PC because that's where all your content is. You do the update elsewhere and when () it's finished, you restore the backed up data and content from the usual place.
Does that make sense? I'm supposed to be sleeping the sleep of the just right now so I'm not sure whether I'm being coherent
These links might help:
Currently Being ModeratedOct 29, 2011 3:18 AM (in response to simonfromPT)
Problem resolved! Seems like the ebooks were the problem.
Unchecked the Books syn with the iPad which deleted all the books off the iPad2. The upgrade to iOS5 went off smoothly post this. Re-synced the books and everything is back to normal.
Thanks nick for your help.
Am trying out the same thing on my 2nd iPad2 now. Fingers crossed :-)
Currently Being ModeratedOct 29, 2011 6:50 AM (in response to SamuraiJack)
Good on you
Another one to add to the list of "I-don't-see-how-this-makes-any-difference-but-try-it-anyway-you-never-know-it- might-just-do-the-trick" suggestions for next time round
Currently Being ModeratedNov 2, 2011 1:18 PM (in response to simonfromPT)
I am having the exact same problem as Simon. I feel as if the only thing I can do is to try over and over again which so far didn't help and is very frustrating. Since my iPad has been useless for over three weeks know I would really really appreciate any suggestions.
Thank you very much and kind regards
Currently Being ModeratedNov 2, 2011 1:26 PM (in response to bastianfrompotsdam)
Well it was as I suspected, there was no option but to head to the Apple store with the iPad in tow. A couple Genius's stared at it for a while and tried a few restores and asked me a variety of questions. In the end I left the defeated iPad behind and walked out with a new iPad (not the 2, but the same as my original) at no charge. If there is one thing Apple has been good about it is taking care of honest customers with honest issues. It's an unfortunate that things went the way they did but I hold no grudges as I feel they did right by me in providing me with a replacement at no cost.
I went home, did a restore from my latest backup and am happily perusing my new iPad in iOS 5 with nothing lost in the process (but my time!)...
My recommendation is to make an appointment, (they will ask for your serial number but as it is innaccessible I just gave them the ECID# which can be found under "Device Manager" if you are on a PC) and they will do the rest.
Currently Being ModeratedDec 1, 2011 10:36 PM (in response to simonfromPT)
I got the error 37 message too! And was horrified to think all my stuff could not be restored.
The gist of it was, the eBooks, once I figured out I had to transfer them over myself, the ios 5 loaded fine and my iPad got restored.
My problem sequence of events:
Attached iPad to computer
Clicked on My iPad
Hit the sync button and sync happened and was confirmed
Saw the button to start ios5 download
Clicked on it
Informed i needed to update my iTunes
Updated my iTunes
Clicked on the update ios5 button again
Got a message saying some of my purchases were not backed up onto my computer
Hit the continue anyway button
Waited while the process attempted to backup my iPad
Got the 37 message saying if I continued i would lose everything on my iPad and would have to reload all my apps and lose all my documents and settings
Dug around on the forums etc and thought about whether or not to do some of the stupid stuff some people sais, like removing iTunes from your computer and redownloading it.
Redid Sync and tried to figure out what purchases were not being synched.
Found mention of the iTunes pathway: File > Transfer new purchases
So, my problem was, i had some free ebooks that did not get automatically synched.
I did not know about the File<Transfer purchases .... Command, because I don't use iTunes very often AND the error message doesn't give you any clues as to what to do about the problem. It doesn't tell you that some things don't get synched automatically. It doesn't give any hints about the File<Transfer new purchases, it doesn't tell you which items are holding up the process.
So, there you go. Try the iTunes File<Transfer purchases.
I am very happy to have tabs in safari now. Thank you.
Currently Being ModeratedDec 1, 2011 10:39 PM (in response to dkestrel)
Crap auto correct or something
The command path should read
iTunes File < Transfer new purchases
Currently Being ModeratedDec 1, 2011 10:40 PM (in response to dkestrel)
Transfer new Purchases
Currently Being ModeratedDec 1, 2011 10:43 PM (in response to dkestrel)
Oh, wrong thread, sorry. Where's the delete my post?
Currently Being ModeratedMay 11, 2012 1:16 AM (in response to simonfromPT)
Glad to hear you got your problem solved
I upgraded my ipad 1 to iOS 5 without any problems.
But when i tried to upgrade to 5.1.1 i got a black screen, and always get error 37 :-(
Unfortunatly in Denmark there is no Apple shop :-(
Anyone know how the warranty is, when the ipad was bought in Miami in October 2010 ?