Currently Being ModeratedOct 30, 2011 6:46 PM (in response to francois-vda)
I installed the latest Lion update. I installed the Video Pro update. The computer downloaded both updates, restarted, installed both updates, restarted... and crashed again. I powered it down, turned it on again, set it to Dynamic video card switching, opened Photo Booth, played around with it, and it worked fine. Played around a little more, and no crashes. Went into iPhoto, played around for a little while, and no crashes. But after another 20 minutes or so of using iPhoto, panic again.
So, I took it down to the Apple store again. I showed the Genius the Apple article acknowledging the problem. He was very friendly and helpful and told me they would go ahead and replace the logic board free of charge (I am a few months out of the one-year warranty period). He actually told me that he had the replacement part in-house, but that he recommended sending it out for repair at the central depot because that was the recommended action in their computer system. We both agreed that it was likely that Apple had decided to do so because there have been other cases in which replacing the logic board did not solve the problem. The theory we both (independently) came up with is that those computers might have been "fixed" with a logic board from the same defective bunch, and that Apple is now replacing the logic boards with brand new boards from a more recent, and hopefully fully functioning bunch.
I should get it back this week. I'll let everyone know what happens.
Btw, has anyone been having problems with iPhoto crashing when you try to import photos? I saw that there is a new patch for iPhoto 11 that might resolve this issue, but I don't have my computer to test it. Anyone know anything about this, and whether it might be related to the same panic issue?
Thanks for everyone's input, and good luck!!!
Currently Being ModeratedOct 30, 2011 8:11 PM (in response to andrew lower plenty vic au)
I have had no further problems after replacing the Logic board and what ever else may have been done looks good although it's early days!
Currently Being ModeratedNov 1, 2011 3:08 AM (in response to neldyn)
Just wondering from your post, how long did Apple say they will need to keep your machine at the central depot to fix the problem? Could you please let us know how long it took for you to get your machine back from Apple, after they sent it to their central depot.
Once again, thank you for that very detailed reply.
Currently Being ModeratedNov 1, 2011 5:26 AM (in response to bobsterbobs)
They said 5-7 days. I'll let you know how long it actually takes.
Currently Being ModeratedNov 1, 2011 5:53 AM (in response to neldyn)
Jumped right from page 1 to page 23 on this thread, so pardon me if someone already posted about this, but it seems that all of you guys but Farkas007 regularly boot in 32-bit mode. Have you guys tried booting in 64-bit mode, just for the sake of trying, either by holding the 6 and 4 keys on startup, or by using this little (free app) called "32- or 64-bit Kernel Startup Mode Selector" (here, free, does what it says: http://www.macupdate.com/app/mac/32252/32--or-64-bit-kernel-startup-mode-selecto r)?
Currently Being ModeratedNov 1, 2011 9:10 AM (in response to FrenchToast)
Thanks for the update Neldyn. Please do keep us informed.
At FrenchToast - Do you think booting into 64 bit mode will make a difference?
I have read the report you suggested plus some extra. My computer is now booted into 64-bit mode.
I will try to recreate the error and update this thread with results.
Currently Being ModeratedNov 1, 2011 9:22 AM (in response to FrenchToast)
Sorry but no such luck.
Restarted Macbook Pro into 64-bit mode Kernel and Extensions. Tried the trick I know to crash the system through NVRM Read Error. Same result, system crashed without fail. On restart, same NVRM Read Error Log.
Still, thanks for that Tip FrenchToast. Much appreciated!
Currently Being ModeratedNov 1, 2011 9:31 AM (in response to bobsterbobs)
What does your Console say about the whole sequence of events?
Currently Being ModeratedNov 1, 2011 10:01 AM (in response to FrenchToast)
My console doesn't say anything. But on restart, there is an error log that says this.
Currently Being ModeratedNov 2, 2011 10:58 AM (in response to francois-vda)
Good news (so far; knock on wood):
Got my MBP back! And it's working great!!! So I took it to the Apple Store on Friday, and yesterday they called that it was ready for pick-up; so Friday in, Tuesday out. I picked it up this morning and have been updating all my photos in iPhoto. No crashes whatsoever so far. I went into PhotoBooth and played around for a while also, without a hitch. Have not had the iPhoto crash problem either (apparently the latest update fixed that problem).
They changed the logic board, replaced a cable and replaced the AirPort (my MBP was also having issues with the Bluetooth). All for free. And everything seems to be working great.
So I recommend everyone take their MBPs to their nearest Apple Store, and point their geniuses to the Apple article concerning this issue. You should be able to get your MBP fixed now. I'll let you know if any problems recur.
Remember to back-up before you take your MBP in!!!
Currently Being ModeratedNov 2, 2011 1:16 PM (in response to neldyn)
Now that is what I call 'really good' news neldyn. I was awaiting your reply and turns out you delivered!
Okay folks there you have it. I guess, Apple takes its time, but eventually they do come around. I have read many posts where people publicly swore off Apple products, never to buy them again in the future. I guess they all might sing a different tune now.
Thanks all once again.
Currently Being ModeratedNov 5, 2011 7:12 AM (in response to francois-vda)
I had the same problem with 15 inch MBP mid 2010 snow leapord. Apple replaced logic board and havent seen the problem in 4 days. Upgraded to Lion and still working fine. So, it looks like for me it was a hardware issue. I started seeing this problem after 8 months of owning MBP.
I think the real Genuieses are here in these forums... thanks everybody
Currently Being ModeratedNov 5, 2011 8:02 AM (in response to 2MBPs)
MacBook Pro Mid 2010 i7, Hi Res... I was one of those that had infrequent panic attacks... the patch seemed to solve my problem, inasmuch I could not trigger it by opening the App Store application and poking around... that said, yesterday I had my first panic attack since the patch. This time it panicked after I attempted to wake it from sleep. A little ominous, I am hoping this isn't the start of something. So, I guess the question is, did the patch really work, or like the proverbial finger in the dike, was it a temporary fix?
Currently Being ModeratedNov 13, 2011 11:53 PM (in response to francois-vda)
MBP 15" (mid 2010) 2.66 GHz logic board has been replaced and now seems stable with auto graphics switching enabled. Unable to reproduce NVRM Panic in GarageBand guitar lesson tuner as was previously possible.
Impressed with overnight service turn-around at Apple Store in Hong Kong.
Currently Being ModeratedNov 14, 2011 1:19 AM (in response to Hamdani Milas1)
Hello Hamdani Milas1. Is your MacBook Pro still within warranty? If not, how much is the charge? I visited Apple Store Hong Kong today and they tried to adjust some settings in my MacBook Pro that hoped to solve the problem.... and the answer is just answered by my Mac.... still the same problem. Mine warranty is expired and they told me the logic board cost ~HK$4100