Currently Being ModeratedOct 31, 2011 1:57 PM (in response to catherine.ward89)
Some Users have Reported that a Restore as New has Resolved their issue...
Backing up, Updating and Restoring
Also, have you tried a Restart and/or a Reset...
Resetting your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release the buttons...
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup... Restore as New...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
- Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.