2 Replies Latest reply: Jan 5, 2013 11:38 AM by Bardot6
brianafromnj Level 1 Level 1 (0 points)

My iPad is connect to a wi-fi from my router but when i want to go on to the internet it says Safari cannot open the page becasue it is not connected to the Internet. What can I do to solve this?


iPad 2, Windows Vista
  • 1. Re: I am unable to connect to the internet even though my wi-fi is working
    UK-Max Level 2 Level 2 (285 points)

    There are two aspects to your router setup.

     

    One is to make a wireless connection between the  router and your devices. It sounds like that is fine.

     

    Your router also has to establish an internet connection. It is possible to have a perfectly good wireless connection, but still no internet access. This is because your router is not connected to the internet.

     

    Usually, there are a series of lights on the router that show wireless status, (A)DSL (the line delivering broadband to your house) and finally the internet. What is the status of your router?

     

    If there are some issues, try rebooting the router (switch off for 5 seconds and then back on again)

     

    Good luck

    Max

  • 2. Re: I am unable to connect to the internet even though my wi-fi is working
    Bardot6 Level 1 Level 1 (0 points)

    Ok. I am going to do it.

    But the problem is, my modem is wifi modem, and it's work well.

    I can 't access on my Iphone. When I am outside, my Iphone has connection every where, no problem.

    With my own at home, I can't.

    If i try to connect, my phone gime me a message that: Unoble to join the network