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iPhone 4s email problem

4923 Views 8 Replies Latest reply: Nov 22, 2012 4:52 PM by sjwheelan RSS
DeannElvie Calculating status...
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Nov 3, 2011 3:28 PM

On my new iPhone 4s, I setup my work email account. It appears to have setup fine. It updates fine and yet doesn't find the test email sent earlier. My laptop finds it fine with the same settings. It is a POP account. Any one have any ideas?

iPhone 4S, iOS 5
  • wjosten Level 10 Level 10 (91,290 points)
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    Nov 3, 2011 3:31 PM (in response to DeannElvie)

    That's the way POP accounts work, nothing wrong with your phone. For mail to be in sync on all devices requires an IMAP or Exchange account, not possible with a POP account.

  • wjosten Level 10 Level 10 (91,290 points)
    Currently Being Moderated
    Nov 3, 2011 3:37 PM (in response to DeannElvie)

    I've already answered your question. Fact is, if you get the email on your laptop, you will not get it on your phone. Re-read my initial post.

  • zerogmonkey Calculating status...
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    Dec 6, 2011 6:51 AM (in response to wjosten)

    jwosten

     

    Not true at all.

     

    All you need to do is make sure that all of your accounts that are accessing the pop acccount are set to leave a copy on the server until they are deleted.  This will allow an unlimited number of 'devices' to access the mail accounts and retrieve the 'inbox'.

  • tinaa67 Calculating status...
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    Dec 6, 2011 7:25 AM (in response to zerogmonkey)

    zerogmonkey

     

    Where do I set my account to always leave a copy on the server?

     

    I use Hotmail, and have had an iPhone 3 for 3,5 years. When I deleted mails on the iPhone, they would still appear in the mailbox if I logged on to my Hotmail on any computer, and vice versa.

     

    Now I have bought an iPhone 4S, and it doesn't work the same at all!! If I delete something on Hotmail being logged in from a computer, it will delete it also on the iPhone, and vice versa. Mega-irritating!! Can't find any settings for it either, having looked both on Hotmail settings and on iPhone settings.

     

    Someone, please help!

  • sjwheelan Calculating status...
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    Nov 22, 2012 4:52 PM (in response to tinaa67)

    I need to know this as well.  I deleted some really important stuff before I realized what was happening! 

     

    Edited to note that I've seen this is within a thread, not a question on it's own...will keep looking...

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