Skip navigation

Upgrade to 7.6 broke my network

34648 Views 162 Replies Latest reply: Sep 2, 2013 6:42 AM by Marv Richardson RSS
1 2 3 ... 11 Previous Next
Jeroen Wollaars Calculating status...
Currently Being Moderated
Nov 11, 2011 12:56 AM

I just upgraded my Aiport Extreme to firmware 7.6 and I'm unable to connect to it from any of my Lion or SL Macbooks.

 

Console tells me:

 

11-11-11 09:41:02,000 kernel: MacAuthEvent en1   Auth result for: 00:1c:b3:ae:c0:51 No Ack

 

And in the UI I get a timeout connecting to my network.

 

I'm now on the wired part of the network on the hunt for the older firmware to downgrade. Really disappointing!

MB PRO
  • andrewfrombaileys harbor Calculating status...
    Currently Being Moderated
    Nov 11, 2011 3:56 AM (in response to Jeroen Wollaars)

    We had this issue as well.

     

    We reverted to firmware 7.5.2 and then reinstalled 7.6 and freshly reset the wireless settings and it seems to work now.  Annoying, but at least we are back up and running!

     

    Best of luck!

  • Mike Edwards Calculating status...
    Currently Being Moderated
    Nov 11, 2011 3:56 AM (in response to Jeroen Wollaars)

    I had a similar problem after upgrading this morning.

     

    Well, the UI message was the same, not sure about the Console messages.

     

    Bizarrely after trying repeatedly, including rebooting computers, airport, etc. I left it for half and hour and came back the problem had disappeared and everything is now working fine.

     

    I cannot explain what happened or why but my network is reliant on two Airport Express units to connect to the Time Capsule, i.e. ADSL Router -> Time Capsule -> Airport Express -> Airport Express -> MacBook Pro.

     

    Perhaps it took a while to sort out the overlapping wireless networks which was a new feature of this version of the software.

  • CEB20816 Calculating status...
    Currently Being Moderated
    Nov 11, 2011 6:41 AM (in response to Jeroen Wollaars)

    FWIW, my update went smoothly.

     

    My setup is:

     

    Vista PC

    XP laptop

    ipad v1

    ipod touch v2

     

    3 Airports with ethernet connection (1 creates an N network)

    2 AX units that connect to the N network created by an AX

    1 AX that connects to a linksys wireless G network

     

    All AX units are the newer N version

     

    Remote app on all the portable devices continues to work

     

    Airfoil still works

     

    Didn't have to reset my network, it all worked without a glitch

  • OneMoreAnimal Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 11, 2011 2:23 PM (in response to Jeroen Wollaars)

    I updated to 7.6 and can only connect with some devices:

     

    iPhone 4S (AT&T, iOS 5.0.1) - can connect

    iPhone 4S (Verizon, iOS 5.0.1) - cannot connect

     

    iPad 2 (iOS 5.0) - can connect

    iPad 1 (iOS 5.0) - cannot connect

     

    iPhone 4 (iOS 5.0) - can connect

    iPhone 3GS (iOS 5.0) - can connect

    AppleTV 2 - can connect

    AppleTV 1 - can connect

    MacBook Pro - can connect

     

     

    Update:  Downgraded to 7.5.2 and all devices can connect again.

     

    Update 2: Re-upgraded to 7.6 and all devies can connect.

  • bruce1953 Calculating status...
    Currently Being Moderated
    Nov 11, 2011 3:11 PM (in response to Jeroen Wollaars)

    I use an Airport Extreme Base Station and an Airport Express to boost the signal.  I updated the firmware notice and now nothing works.  Only connecting directly to Cable modem via Ethernet works.

     

    Advise please.  I have lost my wireless network.

     

    iMac OS 10.6.8

  • Black MacLeod Level 1 Level 1 (35 points)
    Currently Being Moderated
    Nov 11, 2011 3:23 PM (in response to Jeroen Wollaars)

    Man, there's a reason I'm still on 7.4.2 ... this makes two straight updates that seem pretty messed up.  I guess if mine aint broke I won't try to fix it.  Glad I waited this time.

  • juanfromalgete Calculating status...
    Currently Being Moderated
    Nov 11, 2011 3:28 PM (in response to Jeroen Wollaars)

    i have a timemachine and airport extreme (2.4/5ghz)... after 7.6 update to both units today i cant use wireless at all..... resetted to factory defaults and both units are detected on airport utility....

    network bridge mode seems to be broken...

  • tdeslaurier Calculating status...
    Currently Being Moderated
    Nov 11, 2011 4:35 PM (in response to Jeroen Wollaars)

    OK, after d*cking around with my wireless for most of the day after having done the 7.6 upgrade I was finally able to get everything working again by doing the following:

     

    1. Upgraded all to 7.6

    2. Reset Time Capsule and reconfigured. Note: If I tried selecting the "Allow network to be extended" checkbox, I would lose it again upon updating and have to reset once again.

    3. Reset AEBS's, reconfigure, selected "Use ethernet to connect to and extend my existing network" (not sure if that is it verbatim, but you get the idea).

    4. All working again, network extended again, in spite of NOT being able to select the "allow network to be extended" checkbox on the TC setup. just double checked with Airport Utility, and it did not autmatically become selected by virtue of adding on the AEBS's the way I did.

     

    Works beautifully for me now - YMMV

     

    < Edited By Host >

  • mobortho Calculating status...
    Currently Being Moderated
    Nov 11, 2011 6:38 PM (in response to Jeroen Wollaars)

    Everybody keep resetting and trying again. I updated 2 Extremes & an Express to 7.6 and all went well.  I had had major problems with 7.5.2, and had downgraded mine to 7.5.1 and waited.  7.6 has given me no problems. I would suggest hard resets and walk through them like new setups.

  • bsoneill Calculating status...
    Currently Being Moderated
    Nov 12, 2011 3:57 AM (in response to Jeroen Wollaars)

    I just upgraded.  The first issue I had was the airport utility would no longer automatically discover the basestation.  I have to manually enter the IP every time.  Anyone else have this issue?

     

    As for device connectivity, I only tried one so far device- Win7 and it connected fine to the network.

     

    Brendan

  • Barry Hemphill Level 7 Level 7 (33,055 points)
    Currently Being Moderated
    Nov 12, 2011 4:12 AM (in response to Jeroen Wollaars)

    Hello all:

     

    I am certainly not suggesting that the problems above did not occur.

     

    I do want to indicate to others that read this thread that the 7.6 firmware update for my Airport Express worked properly (in my case).  I only have two devices that connect wirelessly and both work just fine.  The Express is used as a bridge.  I did open the Airport utility and when it detected the update, I let it do its thing.

     

    Barry

    iMac, Mac OS X (10.7.2), 4 GB memory,DSL
  • KimchiKid Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 12, 2011 5:19 AM (in response to Jeroen Wollaars)

    This wonderful update broke my network as well. I see people downgrading to 7.5.2...but where to download the firmware? I've searched Apple's site, but can't find.

     

    Thanks so much, and thank you very much, Apple.

  • JohnnyRollerfeet Calculating status...
    Currently Being Moderated
    Nov 12, 2011 6:31 AM (in response to Jeroen Wollaars)

    I'm having the same problem. Still no reply from Apple, I see.

1 2 3 ... 11 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (12)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.