francois-vda

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

 

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

 

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

 

Thank you,

François

 

FULL DUMP

 

Interval Since Last Panic Report:  8846 sec

Panics Since Last Report:          1

Anonymous UUID:                    46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

 

Thu Jun  9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

         com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

10J869

 

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI          4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs          2.1.0

com.apple.driver.AGPM          100.12.19

com.apple.driver.AppleMikeyHIDDriver          1.2.0

com.apple.driver.AppleHDA          1.9.9f12

com.apple.driver.AppleUpstreamUserClient          3.5.4

com.apple.driver.AppleMCCSControl          1.0.17

com.apple.driver.AppleMikeyDriver          1.9.9f12

com.apple.driver.AudioAUUC          1.54

com.apple.driver.AppleIntelHDGraphics          6.2.6

com.apple.driver.AppleIntelHDGraphicsFB          6.2.6

com.apple.driver.SMCMotionSensor          3.0.0d4

com.apple.kext.AppleSMCLMU          1.5.0d3

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.1.6

com.apple.driver.AppleIntelNehalemProfile          76

com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5

com.apple.driver.AppleGraphicsControl          2.8.68

com.apple.GeForce          6.2.6

com.apple.driver.AppleLPC          1.4.12

com.apple.driver.AppleUSBTCButtons          200.3.2

com.apple.driver.AppleUSBTCKeyboard          200.3.2

com.apple.driver.AppleIRController          303.8

com.apple.driver.AppleUSBCardReader          2.5.8

com.apple.BootCache          31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.iokit.SCSITaskUserClient          2.6.5

com.apple.iokit.IOAHCIBlockStorage          1.6.3

com.apple.driver.AppleUSBHub          4.1.7

com.apple.driver.AppleFWOHCI          4.7.1

com.apple.driver.AirPortBrcm43224          427.36.9

com.apple.iokit.AppleBCM5701Ethernet          2.3.9b6

com.apple.driver.AppleEFINVRAM          1.4.0

com.apple.driver.AppleSmartBatteryManager          160.0.0

com.apple.driver.AppleUSBEHCI          4.1.8

com.apple.driver.AppleAHCIPort          2.1.5

com.apple.driver.AppleACPIButtons          1.3.5

com.apple.driver.AppleRTC          1.3.1

com.apple.driver.AppleHPET          1.5

com.apple.driver.AppleSMBIOS          1.6

com.apple.driver.AppleACPIEC          1.3.5

com.apple.driver.AppleAPIC          1.4

com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0

com.apple.security.sandbox          1

com.apple.security.quarantine          0

com.apple.nke.applicationfirewall          2.1.11

com.apple.driver.AppleIntelCPUPowerManagement          105.13.0

com.apple.driver.DspFuncLib          1.9.9f12

com.apple.driver.AppleProfileReadCounterAction          76

com.apple.driver.AppleProfileTimestampAction          76

com.apple.driver.AppleProfileThreadInfoAction          76

com.apple.driver.AppleProfileRegisterStateAction          76

com.apple.driver.AppleProfileKEventAction          76

com.apple.driver.AppleProfileCallstackAction          76

com.apple.driver.AppleSMBusController          1.0.8d0

com.apple.iokit.IOFireWireIP          2.0.3

com.apple.iokit.IOSurface          74.2

com.apple.iokit.IOBluetoothSerialManager          2.4.0f1

com.apple.iokit.IOSerialFamily          10.0.3

com.apple.iokit.IOAudioFamily          1.8.0fc1

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          1.9.9f12

com.apple.iokit.IOHDAFamily          1.9.9f12

com.apple.iokit.AppleProfileFamily          76

com.apple.driver.AppleSMC          3.1.0d3

com.apple.driver.IOPlatformPluginFamily          4.5.0d5

com.apple.driver.AppleSMBusPCI          1.0.8d0

com.apple.nvidia.nv50hal          6.2.6

com.apple.NVDAResman          6.2.6

com.apple.iokit.IONDRVSupport          2.2

com.apple.iokit.IOGraphicsFamily          2.2

com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1

com.apple.iokit.IOBluetoothFamily          2.4.0f1

com.apple.driver.AppleUSBMultitouch          206.6

com.apple.iokit.IOUSBHIDDriver          4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.5

com.apple.iokit.IOUSBMassStorageClass          2.6.5

com.apple.driver.AppleUSBMergeNub          4.1.8

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.6

com.apple.driver.XsanFilter          402.1

com.apple.iokit.IOAHCISerialATAPI          1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5

com.apple.iokit.IOUSBUserClient          4.1.5

com.apple.iokit.IOFireWireFamily          4.2.6

com.apple.iokit.IO80211Family          314.1.1

com.apple.iokit.IONetworkingFamily          1.10

com.apple.iokit.IOAHCIFamily          2.0.4

com.apple.driver.AppleEFIRuntime          1.4.0

com.apple.iokit.IOHIDFamily          1.6.5

com.apple.iokit.IOUSBFamily          4.1.8

com.apple.iokit.IOSMBusFamily          1.1

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          6

com.apple.driver.DiskImages          289

com.apple.iokit.IOStorageFamily          1.6.2

com.apple.driver.AppleACPIPlatform          1.3.5

com.apple.iokit.IOPCIFamily          2.6

com.apple.iokit.IOACPIFamily          1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

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Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

  • All replies
  • Helpful answers

first Previous Page 23 of 51 last Next
  • by neldyn,

    neldyn neldyn Oct 30, 2011 6:46 PM in response to francois-vda
    Level 1 (0 points)
    Oct 30, 2011 6:46 PM in response to francois-vda

    Update:

     

    I installed the latest Lion update. I installed the Video Pro update. The computer downloaded both updates, restarted, installed both updates, restarted... and crashed again. I powered it down, turned it on again, set it to Dynamic video card switching, opened Photo Booth, played around with it, and it worked fine. Played around a little more, and no crashes. Went into iPhoto, played around for a little while, and no crashes. But after another 20 minutes or so of using iPhoto, panic again.

     

    So, I took it down to the Apple store again. I showed the Genius the Apple article acknowledging the problem. He was very friendly and helpful and told me they would go ahead and replace the logic board free of charge (I am a few months out of the one-year warranty period). He actually told me that he had the replacement part in-house, but that he recommended sending it out for repair at the central depot because that was the recommended action in their computer system. We both agreed that it was likely that Apple had decided to do so because there have been other cases in which replacing the logic board did not solve the problem. The theory we both (independently) came up with is that those computers might have been "fixed" with a logic board from the same defective bunch, and that Apple is now replacing the logic boards with brand new boards from a more recent, and hopefully fully functioning bunch.

     

    I should get it back this week. I'll let everyone know what happens.

     

    Btw, has anyone been having problems with iPhoto crashing when you try to import photos? I saw that there is a new patch for iPhoto 11 that might resolve this issue, but I don't have my computer to test it. Anyone know anything about this, and whether it might be related to the same panic issue?

     

    Thanks for everyone's input, and good luck!!!

  • by andrew lower plenty vic au,

    andrew lower plenty vic au andrew lower plenty vic au Oct 30, 2011 8:11 PM in response to andrew lower plenty vic au
    Level 1 (0 points)
    Oct 30, 2011 8:11 PM in response to andrew lower plenty vic au

    I have had no further problems after replacing the Logic board and what ever else may have been done looks good although it's early days!

  • by bobsterbobs,

    bobsterbobs bobsterbobs Nov 1, 2011 3:08 AM in response to neldyn
    Level 1 (0 points)
    Nov 1, 2011 3:08 AM in response to neldyn

    Just wondering from your post, how long did Apple say they will need to keep your machine at the central depot to fix the problem? Could you please let us know how long it took for you to get your machine back from Apple, after they sent it to their central depot.

     

    Once again, thank you for that very detailed reply.

  • by neldyn,

    neldyn neldyn Nov 1, 2011 5:26 AM in response to bobsterbobs
    Level 1 (0 points)
    Nov 1, 2011 5:26 AM in response to bobsterbobs

    They said 5-7 days. I'll let you know how long it actually takes.

  • by FrenchToast,

    FrenchToast FrenchToast Nov 1, 2011 5:53 AM in response to neldyn
    Level 3 (645 points)
    Nov 1, 2011 5:53 AM in response to neldyn

    Hi guys,

     

    Jumped right from page 1 to page 23 on this thread, so pardon me if someone already posted about this, but it seems that all of you guys but Farkas007 regularly boot in 32-bit mode. Have you guys tried booting in 64-bit mode, just for the sake of trying, either by holding the 6 and 4 keys on startup, or by using this little (free app) called "32- or 64-bit Kernel Startup Mode Selector" (here, free, does what it says: http://www.macupdate.com/app/mac/32252/32--or-64-bit-kernel-startup-mode-selecto r)?

  • by bobsterbobs,

    bobsterbobs bobsterbobs Nov 1, 2011 9:10 AM in response to FrenchToast
    Level 1 (0 points)
    Nov 1, 2011 9:10 AM in response to FrenchToast

    Thanks for the update Neldyn. Please do keep us informed.

     

    At FrenchToast - Do you think booting into 64 bit mode will make a difference?

    I have read the report you suggested plus some extra. My computer is now booted into 64-bit mode.

     

    I will try to recreate the error and update this thread with results.

  • by bobsterbobs,

    bobsterbobs bobsterbobs Nov 1, 2011 9:22 AM in response to FrenchToast
    Level 1 (0 points)
    Nov 1, 2011 9:22 AM in response to FrenchToast

    Sorry but no such luck.

     

    Restarted Macbook Pro into 64-bit mode Kernel and Extensions. Tried the trick I know to crash the system through NVRM Read Error. Same result, system crashed without fail. On restart, same NVRM Read Error Log.

     

    Still, thanks for that Tip FrenchToast. Much appreciated!

  • by FrenchToast,

    FrenchToast FrenchToast Nov 1, 2011 9:31 AM in response to bobsterbobs
    Level 3 (645 points)
    Nov 1, 2011 9:31 AM in response to bobsterbobs

    What does your Console say about the whole sequence of events?

  • by bobsterbobs,

    bobsterbobs bobsterbobs Nov 1, 2011 10:01 AM in response to FrenchToast
    Level 1 (0 points)
    Nov 1, 2011 10:01 AM in response to FrenchToast

    My console doesn't say anything. But on restart, there is an error log that says this.

  • by neldyn,

    neldyn neldyn Nov 2, 2011 10:58 AM in response to francois-vda
    Level 1 (0 points)
    Nov 2, 2011 10:58 AM in response to francois-vda

    Good news (so far; knock on wood):

     

    Got my MBP back! And it's working great!!! So I took it to the Apple Store on Friday, and yesterday they called that it was ready for pick-up; so Friday in, Tuesday out. I picked it up this morning and have been updating all my photos in iPhoto. No crashes whatsoever so far. I went into PhotoBooth and played around for a while also, without a hitch. Have not had the iPhoto crash problem either (apparently the latest update fixed that problem).

     

    They changed the logic board, replaced a cable and replaced the AirPort (my MBP was also having issues with the Bluetooth). All for free. And everything seems to be working great.

     

    So I recommend everyone take their MBPs to their nearest Apple Store, and point their geniuses to the Apple article concerning this issue. You should be able to get your MBP fixed now. I'll let you know if any problems recur.

     

    Remember to back-up before you take your MBP in!!!

  • by bobsterbobs,

    bobsterbobs bobsterbobs Nov 2, 2011 1:16 PM in response to neldyn
    Level 1 (0 points)
    Nov 2, 2011 1:16 PM in response to neldyn

    Now that is what I call 'really good' news neldyn. I was awaiting your reply and turns out you delivered!

     

    Okay folks there you have it. I guess, Apple takes its time, but eventually they do come around. I have read many posts where people publicly swore off Apple products, never to buy them again in the future. I guess they all might sing a different tune now.

     

    Thanks all once again.

  • by 2MBPs,

    2MBPs 2MBPs Nov 5, 2011 7:12 AM in response to francois-vda
    Level 1 (0 points)
    Nov 5, 2011 7:12 AM in response to francois-vda

    I had the same problem with 15 inch MBP mid 2010 snow leapord. Apple replaced logic board and havent seen the problem in 4 days. Upgraded to Lion and still working fine. So, it looks like for me it was a hardware issue. I started seeing this problem after 8 months of owning MBP.

    I think the real Genuieses are here in these forums... thanks everybody

  • by ianfromvictoria,

    ianfromvictoria ianfromvictoria Nov 5, 2011 8:02 AM in response to 2MBPs
    Level 1 (0 points)
    Nov 5, 2011 8:02 AM in response to 2MBPs

    MacBook Pro Mid 2010 i7, Hi Res... I was one of those that had infrequent panic attacks... the patch seemed to solve my problem, inasmuch I could not trigger it by opening the App Store application and poking around... that said, yesterday I had my first panic attack since the patch. This time it panicked after I attempted to wake it from sleep. A little ominous, I am hoping this isn't the start of something. So, I guess the question is, did the patch really work, or like the proverbial finger in the dike, was it a temporary fix?

  • by Hamdani Milas1,

    Hamdani Milas1 Hamdani Milas1 Nov 13, 2011 11:53 PM in response to francois-vda
    Level 1 (5 points)
    Nov 13, 2011 11:53 PM in response to francois-vda

    MBP 15" (mid 2010) 2.66 GHz logic board has been replaced and now seems stable with auto graphics switching enabled. Unable to reproduce NVRM Panic in GarageBand guitar lesson tuner as was previously possible.

     

    Impressed with overnight service turn-around at Apple Store in Hong Kong.

  • by StephenCho,

    StephenCho StephenCho Nov 14, 2011 1:19 AM in response to Hamdani Milas1
    Level 1 (0 points)
    Nov 14, 2011 1:19 AM in response to Hamdani Milas1

    Hello Hamdani Milas1. Is your MacBook Pro still within warranty? If not, how much is the charge? I visited Apple Store Hong Kong today and they tried to adjust some settings in my MacBook Pro that hoped to solve the problem.... and the answer is just answered by my Mac.... still the same problem. Mine warranty is expired and they told me the logic board cost ~HK$4100

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