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iPhone 4s, echo when using apple headset during a call

157693 Views 624 Replies Latest reply: Apr 1, 2014 10:08 AM by JAW Software RSS
  • FlyEvolution Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 14, 2011 12:43 PM (in response to ucfmat)

    This exact same thing happens to me.

    When I'm using my Sennheiser headphones, I can alleviate it a little bit by covering the BOTTOM mic next to the dock port snugly with my thumb and speaking into the second mic (next to the headphone jack) that will get rid of all the background noise but its not exactly an ideal fix.

     

    This is really frusturating because otherwise for the most part I can't live without this phone, I just want it to be easier to live with it!

  • Schanii Calculating status...

    Hi. I live in Australia.

    Using vodafone with 64G iPhone 4s. Same as you.

     

    By this problem, I was so annoyed using headset.

    I brought it to apple store, explained to the genious who doesn't seems genious.

    Anyway, he firstly tried using new headset. still same problem. (of course. because, it is not headset prob.)

    then he brought out new phone come with black box.. put my sim card, tested. Still the same.

     

    I regret that I haven't tested with the displyed model... sigh.

     

     

    It is definately software problem I think.

    Because, it doesn't happened when I use facetime or skype.

     

    APPLE SHOULD AGREE WITH THIS PROBLEM AND SOLVE THIS...

    PROVE THAT APPLE IS STILL A BEST COMPANY EVEN IF WITHOUT STEVE JOBS.

  • Mark_39 Calculating status...

    Am going to keep this short and sweet.

    .

    Both myself and my housemate have just bought a new iphone 4GS.

     

    I am running the latest iOS 5 version (9A405), whilst my housemate is running the initial iOS version (9A334).

     

    I have an issue where the person whom I am calling can hear an echo of their own voice when I am using the handset.  My housemate does not have this problem.

     

    Therefore, it seems as though the recent updated iOS version is causing the problem.

     

    Any other people out there who can back up this idea?

  • Webb Pierce Calculating status...

    I have a brand new iPhone 4S, and a set of brand new expensive earbuds.  They are the same type exactly that I used on my iPhone 3Gs with NO PROBLEM.  I absolutely loved these with my 3GS, but with my 4S they are Horrible for phone calls. 

     

    As soon as I start to call, I can suddenly hear the surrounding noise.  It's being picked up by the headset mic, and send  into the heaphones.  I have tried three other types of earbuds and even some headphones. 

    SAME PROBLEM.

     

    WHAT IS WRONG WITH 4S FOR MAKING PHONE CALLS????  The sound quality is horrible.  There MUST be a software fix for this?????

  • jebfromlouisville Calculating status...

    That isn't it. There are plenty of us with the 5.0 version that have the echo problem. In fact, we're the first ones who started reporting it. My people have updatedto 5.0.1 and no one that I have read, has said that the update had any impact on their mic/echo issue.

  • OnYourBike Calculating status...

    Jebfromlouisville: You only have to look back a page or two to see that at least three users, including myself, have NOT experienced the echo since updating to 5.0.1. although the slight but constant white noise remains (at least in my case).

     

    Unfortunately this thread has become a dumping ground for all kinds of call quality issues which is clouding any efforts to spot a trend. There is an even longer thread under iPhone:Hardware about hissing, static and other background noise. Maybe all the call quality issues are related, maybe not ... hard to tell with so many conflicting reports.

  • Schanii Level 1 Level 1 (0 points)

    By reading a lot of same happened to many of you,

    I submitted the official complain with safety issue.

     

    I'm sure, it is directly related to the safety matter while the headset is used when driving.

    Because, your voice echoing back will block and reduce the other's voice.

     

    Here the feedback link.

     

    To submit the complain officially as many as possible, apple will care more serious and will solve it faster.

     

    http://www.apple.com/feedback/iphone.html

  • jsmilliere Level 1 Level 1 (0 points)

    Hi guys,

     

    I have this echo problem since the very beginning.

    (on/off the speaker was a workaround I used many times a day)

     

    I'll need a few more days to confirm, but the upgrade to 5.0.1 seems to have resolve the problem for me.

  • tivoboy Level 1 Level 1 (10 points)

    Yeah, I have the same problem too.  I did NOT have this problem with the original 5.0 software and I had better battery life too.

     

    Now, when I use the headset I get the echo about 6-10 minutes after starting a call.  Not moving around, same cell tower and then boom.  VERY strange and difficult to have to call everyone back.  No good for sales!

  • Adam Nitti Level 1 Level 1 (55 points)

    Hey everyone-

     

    I've only had one day to test so far, but after updating to 5.0.1 software my echo/distortion problem appears to have been remedied. Making several calls on a noisy and very windy day did not seem to instigate the original problem I had with 5.0.. I will continue to test and report back to be sure, but so far I am definitely seeing an improvement.

  • jspee Calculating status...

    Updated to 5.0.1 and garbled/static issues continue w/o improvement.

    http://www.apple.com/feedback/iphone.html

  • Chema Pamundi Level 1 Level 1 (0 points)

    I think I have the same problem: I don't hear the echo, but the other speaker does. With any headset: bluetooth or cable. Will try the temporary solution.

    PS: is this iOS too buggy, or is it just me?

  • mlc923 Level 1 Level 1 (0 points)

    This is also happening to me. First call on the new phone (for work) and I couldn't have a conversation with the guy. Very frustrated.

  • SMUzta Calculating status...

    On my third phone.  All 3 have the echo problem.  This one is worse though.  Now, I'm getting an echo of my voice back on my end as well as the other person hearing an echo.  The noise quality on the phone is awful.  Reporting this to Apple AGAIN via the link!!!!  Update to 5.0.1 did not help at all!

  • Adam Nitti Level 1 Level 1 (55 points)

    I wonder why the update seems to be helping some folks with this issue, but not others??? Looks like I'm only 1 of 3 or 4 people up here that has reported improvement after installing 5.0.1, but I'm not sure if folks that have benefitted are not bothering to report back after their issue may have been solved... I'm on my second day of testing after the update using the headphones exclusively for all calls, and still haven't had the echo/distortion problem crop up again. Honestly I'm very surprised, as I had low expectations after reading so many posts in which the update didn't make one bit of difference.

     

    I'm not a tech or engineer so maybe this is a pointless question, but would it matter whether or not the update was done over the air as opposed to through iTunes? Could there be a difference in how the update is applied? Mine was done over the air and I noticed the improvements immediately afterwards.

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