Currently Being ModeratedNov 14, 2011 5:46 AM (in response to raleigh)
Have you run the CD/DVD drive tests?
iTunes Help>>Run Diganotics>>CD/DVD Drive tests.
If you post the result, someone may spot something helpful.
Currently Being ModeratedNov 14, 2011 12:36 PM (in response to polydorus)
Thank you for the reply. I should have included the ITunes diagnostic information. I can't seem to copy the information from my clipboard into this reply. [When I click 'insert' I get the message that the image 'isn't allowed'. ]
But the relevant part, I think, is the error code, 4450.
The diagnostic also notes that there are no drivers in the lower filters, but the recommended advice is to delete them anyway, so I don't think that's the problem.
One more item of information. I've scoured numerous forums, including this one, for advice on this problem. The problem is mentioned several times, but so far no one has come up with a solution--including the related thread on this forum. [See, "More Like This" --'Registry Settings']
Again, much thanks to anyone who is able to assist.
If there is any further information I can provide from the diagnostic, I will be glad to do so. Also, please note the time difference. I am in Australia, so there may be a delay in posting my reply, depending on time zone difference.
Currently Being ModeratedNov 14, 2011 12:55 PM (in response to raleigh)
Error 4450 is a generic write error which my first guess might be media error. Are these CDs or CDRWs? Do you have CD Text turned on in the burn preferences (try turning it off)?
Currently Being ModeratedNov 14, 2011 2:34 PM (in response to toonz)
The discs are Sony CD-R --the same type I have used for years with Itunes without a problem. The issue only started with the installation of version 10.5.
The 'CD Text' option was already deselected in the burn preferences.
I should perhaps repeat that I can burn discs using Nero without a problem. But I would really like to get to the root of what is causing this issue.
I have a feeling its to do with the registry and/or filters, but I could be entirely wrong.
Currently Being ModeratedNov 14, 2011 2:49 PM (in response to raleigh)
Your comment re. media error led me to do some further research. the ITunes Media LIbrary is located on my C drive under 'My Music' --rather than within the ITunes Folder.
But then it's always been located there--and ITunes gives this as an option--for Windows users anyway.
I prefer to organise my music in Explorer as I dislike the ITunes system of organising by artist or title. It is far too fragmentary. In my system, the Explorer music folders correspond to the ITunes Playlists. This makes referencing and finding so much easier.
Currently Being ModeratedNov 14, 2011 8:54 PM (in response to raleigh)
As far as I can judge, 'media error' isn't the solution.
Currently Being ModeratedNov 15, 2011 1:49 AM (in response to raleigh)
You should be able to paste your diagnostics into a post using ctrl V.
Have you seen this help article on troubleshooting burning issues:
Currently Being ModeratedNov 15, 2011 4:01 AM (in response to polydorus)
Thanks for the tip re. cntrl v. I've copied the diagnostics below.
I've tried all of Apple's troubleshooting advice without success. For example, my burner (and drivers and cables etc) all work fine. I've also tried all of their 'advanced' steps in relation to downloading GEAR drivers etc. Nada.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
System manufacturer System Product Name
QuickTime not available
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 126.96.36.199
CD Driver DLL 188.8.131.52
Apple Mobile Device 184.108.40.206
Apple Mobile Device Driver not found.
Bonjour 220.127.116.11 (333.10)
Gracenote SDK 18.104.22.1684
Gracenote MusicID 22.214.171.124
Gracenote Submit 126.96.36.199
Gracenote DSP 188.8.131.52
Current user is an administrator.
The current local date and time is 2011-11-15 07:16:17.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) G33/G31 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 184.108.40.206 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (220.127.116.11),
D: ASUS DRW-20B1LT, Rev 1.00
Audio CD in drive.
Found 21 songs on CD, playing time 76:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:57:29
Track 3, start time 07:15:42
Track 4, start time 11:14:32
Track 5, start time 15:31:65
Track 6, start time 18:07:38
Track 7, start time 21:10:55
Track 8, start time 24:25:15
Track 9, start time 28:10:66
Track 10, start time 31:00:04
Track 11, start time 34:48:61
Track 12, start time 38:26:67
Track 13, start time 44:06:13
Track 14, start time 47:07:49
Track 15, start time 51:46:37
Track 16, start time 54:25:14
Track 17, start time 57:44:50
Track 18, start time 62:22:03
Track 19, start time 65:06:48
Track 20, start time 70:30:43
Track 21, start time 73:17:08
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 16 24 32 40 48.
The drive CDRW speeds are: 16.
The drive DVDR speeds are: 16.
The drive DVDRW speeds are: 16.
The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: ASUS DRW-20B1LT on CDR media at speed 4X.
Currently Being ModeratedNov 15, 2011 6:25 AM (in response to raleigh)
One thing I suggest is that you upgrade to the latest iTunes 10.5.1.
I notice from my diagnostics that there have been changes to the CD Drivers
CD Driver 18.104.22.168
CD Driver DLL 22.214.171.124
Oddly the CD driver DLL seems to have gone back from 126.96.36.199
Also are you on the latest version of your drive firmware? I think there may me a later version.
Currently Being ModeratedNov 15, 2011 6:21 PM (in response to polydorus)
I took your advice and upgraded to 10.5.1. Unfortunately, it didn't solve the problem.
I had previously made sure that drivers, firmware etc were up to date.
I'm stumped, and may have to bring in a technician to solve the problem. Something I'd much rather not do.
Currently Being ModeratedMar 23, 2012 9:11 AM (in response to raleigh)
After looking through this so called "Support"(looking at you Apple) forum, and finding everyone else in the same boat, and getting nowhere, I looked up CD and DVD writing speeds on Wikipedia, which I found useful, so decided to reduce the write speed in iTunes, when I did it originally it was at maximum possible, and I was getting the error 4450, so I changed that to 6x even though I am using a Kodak CD which states is 52x, but I tried to burn it again, and It worked without problem, and it didn't take long to burn it, so I would really suggest people that have the error 4450 try and reduce the write speed, next time I burn a disc i'll try it at 8x, and see what happens, there must be a cut of point after which it will give an error, and I guess that cut off point is different for everyone. Hope this helps someone.
Currently Being ModeratedMar 23, 2012 1:47 PM (in response to qjamesfloyd)
I always burn my CD's at the lowest speed possible (1x) so your solution won't work for me.
As it is, I've been unable to solve the problem and have resorted to burning CDs on a separate laptop.