1 2 3 Previous Next 42 Replies Latest reply: Jan 22, 2013 12:16 AM by Julian Wright
Firehouse Design Level 1 Level 1 (0 points)

I'm so frustrated with iCloud. Apple has typically been so user friendly, but after reading countless discussions, it appears to me they dropped the ball. I've heard complaints of losing contacts, calendars not syncing, etc. and I've tried to find solutions, but honestly I just keep seeing a variety of ways to "FIX" problems that shouldn't be this difficult. I'm quitting iCloud until Apple comes out with a comprehensive explanation of how to gain all this information back without jumping through hoops. I shouldn't have to switch this off and then back on and then reset my phone or iPad in hopes that it will bring back my calendar entries over and over while then putting multiple entries of the same information on the device. I should be able to count on my iCal on my iMac syncing with what's on all of my devices. This is what I consider my calendar "home base" since it was included with the computer. Without iCloud, it always did with no problems other than the fact that I had to periodically plug my devices in to sync things up. My husband and I work rotating shifts and we depend on our calendar information being accurate so we know who's doing what and when. Unless this becomes more simplified to use like the plug and sync, I'm done with it.

 

Sorry Apple, you dropped the ball on this one.


iMac, Mac OS X (10.7.2), Owner 2 iPhones, 1 iPad 2, 1 iMac
  • 1. Re: I hate iCloud!!!
    Csound1 Level 8 Level 8 (35,455 points)

    Firehouse Design wrote:

     

    I'm so frustrated with iCloud. Apple has typically been so user friendly, but after reading countless discussions, it appears to me they dropped the ball. I've heard complaints of losing contacts, calendars not syncing, etc. and I've tried to find solutions, but honestly I just keep seeing a variety of ways to "FIX" problems that shouldn't be this difficult. I'm quitting iCloud until Apple comes out with a comprehensive explanation of how to gain all this information back without jumping through hoops. I shouldn't have to switch this off and then back on and then reset my phone or iPad in hopes that it will bring back my calendar entries over and over while then putting multiple entries of the same information on the device. I should be able to count on my iCal on my iMac syncing with what's on all of my devices. This is what I consider my calendar "home base" since it was included with the computer. Without iCloud, it always did with no problems other than the fact that I had to periodically plug my devices in to sync things up. My husband and I work rotating shifts and we depend on our calendar information being accurate so we know who's doing what and when. Unless this becomes more simplified to use like the plug and sync, I'm done with it.

     

    Sorry Apple, you dropped the ball on this one.

    Except that everything worked out perfectly for me, and many others, your problems are just that, yours. Read the documentation carefully and reinstall, Lion works, iCloud works.

  • 2. Re: I hate iCloud!!!
    bobbyco57 Level 4 Level 4 (1,745 points)

    +1

     

    Firehouse Design, if you want to share your thoughts with Apple, you do it here: http://www.apple.com/feedback/

     

    This is a user to user support forum. If you have questions and information that can help us help you, by all means ask.

  • 3. Re: I hate iCloud!!!
    Firehouse Design Level 1 Level 1 (0 points)

    Well I'm glad for you, but after reading many posts, it seems I'm not the only one having problems. At this point, things have gotten so out of wack on my calendars, I'm afraid to reinstall for fear that I will further mess up what I have. And from what I read, my desktop iCal will not be incorporated into the iCloud syncing which makes it obsolete while I've always considered it my home base calendar.

     

    To go through the installation process, Apple would lead you to believe that getting everything up and running is as simple as installing Lion, signing up with iCloud and boom, everything will work seamlessly. So I will go back and read the documentation carefully, but I still don't think they've handled issues with iCloud well considering how many problems I've read about without any real response from Apple other than an OS5 update to resolve battery drain issues.

     

    Thanks so much for your helpful comment.

  • 4. Re: I hate iCloud!!!
    Csound1 Level 8 Level 8 (35,455 points)

    This is a forum for help with issues, obviously (just like the ER at the hospital) many are here because they have issues, if you asked in the ER who felt sick would you extrapolate that to mean that the same proportions applied outside the ER?

  • 5. Re: I hate iCloud!!!
    Firehouse Design Level 1 Level 1 (0 points)

    I am having issues and hoped that I might talk with someone who felt the same way or experienced the same problems that could be helpful. You are not being helpful. Instead, I am wasting my time with someone who seems to enjoy poking fun at those that aren't having as wonderful an experience with iCloud as you. I am truly sorry I ever wrote the first message. I will not be participating in a discussion again because of this experience.

  • 6. Re: I hate iCloud!!!
    LexSchellings Level 5 Level 5 (5,690 points)

    I have the same (and I hope temporary) problems with iCloud, and I turned it off: It worked perfectly, but I made mistakes; different, too complicated new way of thinking. And besides, I do not need it urgently, although I thought so in the beginning. Now I am studying the iCloud and will restart it later. Find my iPhone works perfectly and the rest has to wait....

  • 7. Re: I hate iCloud!!!
    Firehouse Design Level 1 Level 1 (0 points)

    I agree Lex. After reading through several of the troubleshooting guides, I realized you will always need to plug it in (to a power source) to back up anyway so why not just continue syncing as I always did. And even they admit it doesn't back up everything so they suggest still backing it up with iTunes periodically. I think the concept is a good one, but overall I think they didn't anticipate some of the issues that have occured. I will study it further as well, but for now, I will be blissfully behind the times.

  • 8. Re: I hate iCloud!!!
    TZ Level 1 Level 1 (120 points)

    Personally I'm sticking with MobileMe for as long as I can.

     

    iCloud is missing features that I use daily and doesn't work with pre-Lion which leaves 2/3 of my Mac network unsupported.

     

    I just hope that by the time MobileMe is turned off that all the issues with iCloud have been resolved.

  • 9. Re: I hate iCloud!!!
    Csound1 Level 8 Level 8 (35,455 points)

    Firehouse Design wrote:

     

    I am having issues and hoped that I might talk with someone who felt the same way or experienced the same problems that could be helpful. You are not being helpful. Instead, I am wasting my time with someone who seems to enjoy poking fun at those that aren't having as wonderful an experience with iCloud as you. I am truly sorry I ever wrote the first message. I will not be participating in a discussion again because of this experience.

    You are missing the point, there is no endemic issue with Lion, only with individual Lion installations, that means that they are fixable with the correct approach, complaining is all well and good but what have you done to troubleshoot your installation other than come here?

     

    Your initial post is all complaint and no action, if you want help then be specific about it.

  • 10. Re: I hate iCloud!!!
    dalstott Level 4 Level 4 (2,530 points)

    TZ

    My sentiments exactly.

    I started with .mac 5 years ago and still use it successfully with 7 Mac laptops ranging from an original iBook to a MacBook Air. If I join iCloud I will be limited to use of only 3 of these machines.

     

    I too will wait till the last minute to convert in hopes that something better will evolve.

     

    What is new is not necessarily needed, and what is old is not automatically obsolete.

  • 11. Re: I hate iCloud!!!
    kwan05 Level 1 Level 1 (10 points)

    I had a problem with iCloud at first just with it copying my calendar but after a quick search through here found the solution right away and gave the same solution to others and it worked. They were'nt complicated solutions either and only about 3 steps. Therefore if you are having a bunch of issues YOU are the factor that is the problem. Maybe try reading the instructions for once.

  • 12. Re: I hate iCloud!!!
    Branhower Level 1 Level 1 (0 points)

    Firehouse Design, I tried every complicated method to fix my sync issues between the Mac and my iPod Touch. After trying them, I had the realization; "I have literally done everything except roll through the settings on my iPod and turn everything off then back on." Go figure, the dumbest solution wound up working, everything is now in perfect sync. The only way I could explain it is some of the settings not being transferred over when I switched from syncing to the Mac to syncing to iCloud. Whatever it was, it was fixed; and now I'm happy.

  • 13. Re: I hate iCloud!!!
    ScuseMe Level 2 Level 2 (215 points)

    Firehouse Design,

     

    When I had problems with iCloud and my iDevices, I went into ExpressLane and chatted with an Apple CSR. In 10 minutes he had me up and running. Excellent service that was quick and painless.

     

    Try it - https://expresslane.apple.com/ , pick "Other Services", then "iCloud".

  • 14. Re: I hate iCloud!!!
    Marcantonio724 Level 1 Level 1 (10 points)

    TZ - I am with you as well.

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