Currently Being ModeratedNov 17, 2011 11:55 AM (in response to ZynWoof)
Same problem. Went to AT&T once to get an incident report started. I had waited for 5.0.1 update to see if that corrected the problem. No change. Phone ringtone works. No other alert sounds. Music won't play through speakers, headphones only. I'll be patient a few more days but that is too much to pay to get partial functionality. I expecially want an alert sound with receiving email or text messages.
My first three macs worked flawlessly. As does my current 2008 15" macbook pro. As does my iphone 4, which my wife inherited when I got the 4S. She would have been kicking the counter (or clerk) at AT&T the 2nd day she had the phone. I'm a little more patient.
Currently Being ModeratedNov 17, 2011 9:53 PM (in response to ZynWoof)
I have exactly the same problem, I have done a complete restore through iTunes but this hasn't fixed it. Most frustrating as I live remotely and can't get to an apple store and really. An go without my phone for any length of time.
Come on apple, lift your game!!
Currently Being ModeratedNov 19, 2011 9:32 AM (in response to ZynWoof)
I have the same issue with my iPhone on OS 5. 0.1. Zynwoof your
post was a couple weeks back, now. Any updates new info? Any
how many have seen this?
Currently Being ModeratedNov 19, 2011 9:47 AM (in response to ZynWoof)
Took mine back to the apple store who replaced it immediately. If you set up a call back from Apple support, they offered to deliver a replacement to my door as well, in the UK.
Currently Being ModeratedNov 21, 2011 4:27 AM (in response to ZynWoof)
Have you had the phone in a docking station ?? Mine was acting the same after having it in my dock , put back in the dock and then removed it again and now working properly. Seems the phone was still in dock mode .
Currently Being ModeratedNov 22, 2011 9:08 PM (in response to ZynWoof)
Do you have the ring/silent switch on? See the top left side of your phone. Is the red dot showing?
Currently Being ModeratedNov 23, 2011 8:55 AM (in response to ZynWoof)
I also have the EXACT same problem. I'm doing a complete restore through iTunes now and will report how that goes, although I don't think it will solve the problem. I have a 3S as well and I'm pretty sure it had a similar problem at one time.. then there was a software upgrade and it was working fine again after that. SO I'm very much hoping this is a software problem that can be fixed with a patch... It's almost impossible for me to get to an Apple Store anytime soon for a swap... if this isn't fixed in the next few weeks/months, I hope that I can return it for a new one later. I bought it only two weeks ago!!
It works with the headphones no problem, but without the headphones it thinks it's connected to a dock. It actually says dock connection though it's not connected at all. The volume control doesn't work and there are no alert sounds and though music plays, there is no sound. Ringer works, Siri works, voice recording works.
5.0.1 update didn't fix it for me.
Someone suggested a Qtip with alcohol in the headphone jack and bottom connection? Anyone?
Currently Being ModeratedNov 23, 2011 9:50 AM (in response to ZynWoof)
Nope, complete restore didn't work at all...
Currently Being ModeratedNov 23, 2011 11:56 AM (in response to yasha_jc)
yashi_jc have you tried putting the phone onto a dock then playing a song then removing ? This worked for me .
Currently Being ModeratedNov 24, 2011 9:53 AM (in response to booty1)
Thanks for the suggestion... I did this, but it still didn't fix it. I've never had it in a dock once since I've had it, but it behaves exactly as it would if dock connected.
I'm going to call Apple Support tomorrow to see if they can suggest anything else or what my options are for getting it repaired or swapped.
Currently Being ModeratedNov 26, 2011 4:30 PM (in response to ZynWoof)
Same problem - even though my speakers were fine before.
Siri is now working through speakerphone but it didn't work this morning (only after i blew in my headphone plug a couple of times?)
Restored / Rebooted couple of times. Unsuccesful.
When I play music, I don't have the option of changing my volume. My Spotify says there is 'no volume available'??!
Is everyone just waiting for the next software update or should I take the phone back.
Currently Being ModeratedDec 24, 2011 6:51 AM (in response to ZynWoof)
Have exactly the same issue. Driving me crazy, sometimes works then suddenly...no sound. Even as I'm typing my keyboard clicks are coming on and off!!!
What I've tried:
1. Power cycled off and on. No joy.
2. 2 button reset. No joy, although sometimes it apears to be rectfied but then suddenly fails again :(
3. Playing song whilst earphones plugged in, then carefully pulling earphones out. Works for a few seconds but then fails. So still no joy.
4. Went into settings>music>volume control. Made sure slider was moved so this option was on. This immediately resolved my problem and the iPhone worked fine until I plugged it into a docking station. Now I'm back to square 1 and this step does not resolve the issue.
5. Tried a restore as a new device to test issue with no other software on phone but still exactly the same. So no joy.
I phoned apple care. The young girl suggested perhaps I'd dropped my phone or got it wet. It's 3weeks old and has no accidental damage what so ever. It's my pride and joy. Has flip case and covers.
I really do think this is software related but the girl at apple care seemed to think I needed a replacement/repair.
I am going to try a couple of other things (like downloading a new IPSW file and trying restore) to see if I can figure out this glitch before a new update. Otherwise we could be waiting.
Any feedback is appreciated, let's see if we can get this annoyance resolve :)
Currently Being ModeratedDec 24, 2011 7:06 AM (in response to ZynWoof)
Got a new one immediately when I went to apple genius.