Currently Being ModeratedOct 22, 2011 3:15 AM (in response to WPR)
The number is different in each country here is the link to the list of numbers http://support.apple.com/kb/HE57 pick the number you need from there
Currently Being ModeratedOct 22, 2011 4:20 AM (in response to Anferne)
I and so many of us are having the same problem. I spoke to Apple Care and they are aware of the situation. I was told that Apple is working on a fix for this but it might take a while so check within 2 days or so.
Hope that helps..
Currently Being ModeratedOct 22, 2011 10:33 AM (in response to Anferne)
This is incredibly annoying...
Have been using the same Apple ID for about two years and then all of a sudden it started telling me I had to "verify my email address" but it's already verified. Even when I log on to their website it clearly says my address is verified.
I don't want to change my ID or my email address. I just want things to go back to normal.
Can't update any of my iPhone apps until this is sorted out.
Currently Being ModeratedOct 22, 2011 11:21 AM (in response to Numeric)
I posted earlier that I called Apple and they fixed it manually... Good service just a long wait on hold. You can find your country's number on the apple web site support page under Contact Us
Currently Being ModeratedOct 22, 2011 12:28 PM (in response to S4vvy)
Good to hear its on Apple's radar at least. But this needs to become a high priority item for them as both Apple and their developers are losing money. More importantly, Apple's brand and legendary "It just works" advantage are going to get tarnished the longer this goes on. Buying into the Apple ecosystem means your Apple ID is everything. If that's not working you're really screwed, so it's imperative that Apple IDs are reliable.
Currently Being ModeratedOct 22, 2011 12:53 PM (in response to redsheen)
Same problem--did you ever get a fix or solution?
Currently Being ModeratedOct 22, 2011 1:16 PM (in response to Numeric)
So I finally figured out a solution, but this might not apply to anyone else.
Basically I had four Apple IDs in circulation. All of them associated with the same email address. The one I had been using for the past two years was never verified, but for some reason I was still able to use it. I guess maybe because one of the four was verified I was able to slip through the system?
So what I ended up doing was selecting the "Not sure if you have an Apple ID?" and it listed the accounts I had connected to the email. I changed my old ones to another email address, leaving just my current one. I clicked the "verify" option, email came a minute later and now everything is good.
Currently Being ModeratedOct 22, 2011 1:43 PM (in response to CSG NYC)
If apple would get their **** together, I wouldn't waste time reading your post and fix this apple id/email mess.
I cannot change my primary email address either. None of the links or help provided by Apple support help in the least. The option that they say exist on the Apple id management page do not exist. I spent an hour at the Apple store in Portland yesterday and they were clueless.
Currently Being ModeratedOct 22, 2011 4:47 PM (in response to Anferne)
I started experiencing the same email verification loop on Thurs and just as of now I was able to login to iTunes w/no problems to update my apps. I was a little frustrated like others b/c I am a die hard apple owner!!!
Currently Being ModeratedOct 22, 2011 7:26 PM (in response to redsheen)
I'M CURRENTLY HAVING THAT PROBLEM, AND I DON'T KNOW HOW TO FIX IT. I'M GOING TO GO TO THE APPLE STORE TOMORROW AND FIND OUT WHAT IS GOING ON, BECAUSE I'M TRYNG TO GET MUSIC, AND FOR SOME REASON THEY ARE TELLING THAT ALL THE INFO THAT I HAVE GIVEN THEM IS ALL WRONG. THAT HAS GOT ME IN A PANIC.
Currently Being ModeratedOct 22, 2011 7:38 PM (in response to traceyfromypsilanti)
Dude we are in the same boat as you. It's a bug not the end of the world.
Currently Being ModeratedNov 2, 2011 4:59 PM (in response to Anferne)
Here's how I solved this problem:
I had two Apple IDs, one was email@example.com and the other was firstname.lastname@example.org. I was primarily using email@example.com (for purchases, etc.), but I could never verify the email address associated with it because Apple claimed it was already associated with another Apple ID, but I had no other IDs, or so I thought. I was able to change the primary email address and ID to firstname.lastname@example.org (which will go to the same inbox), but I couldn't add email@example.com back. Again, Apple claimed that email was already associated with another ID.
When I went through the "Not sure if you have an Apple ID?" process using firstname.lastname@example.org, Apple emailed me a reset password link for a completely different ID of [firstlast], which I don't remember signing up for, but which was apparently associated with email@example.com (either I signed up for it and don't remember or Apple at some point split my ID into two). I logged into that ID, changed the email to firstname.lastname@example.org, then logged into my email@example.com account and successfully changed it back to firstname.lastname@example.org and verified it.
Here's how you might be able to fix your problem:
- Go through the "Not sure if you have an Apple ID?" (at http://appleid.apple.com) process using the email you want to verify
- You'll get an email asking you to reset your password; follow the directions to reset your password
- You'll get an email confirming the password reset, and it will state:
The password for your Apple ID [yourID] has been successfully reset
Log into http://appleid.apple.com using the ID you see in the email using the new password you just set and change the email associated with that ID
Sign out and log into the account with the email address you want to verify and verify it
Good luck and God speed.
PS - once you set your alias for the support community, you can't change it, so chose wisely.
- fjklafdslaApple ID, iCloud; AppleID
Currently Being ModeratedNov 9, 2011 5:35 AM (in response to Anferne)
How about people that have the same issue, stop posting that they have the same issue! so frickin reduntant! six pages of people posting "Same issue here" with 3 people posting valuable information.
Currently Being ModeratedNov 18, 2011 9:32 AM (in response to fjklafdsla)
Thank you! Doing the password reset also helped with the issue!
Currently Being ModeratedNov 21, 2011 7:24 PM (in response to Anferne)
Here's how I happened to get this error and how I got it to go away. Worth a try if you happen to have the same scenario:
Upgraded my iPhone 4 to iOS 5, and the config screens forced me to change my Apple ID from the old username style ID to the new e-mail style ID. I tried entering the new ID as an e-mail address directly on the phone, but it said that it was already taken (pretty common problem also). So I manually logged into my account from a browser using the old username ID, and changed my ID to an e-mail address. With all the weirdness so many people are complaining about, I was surprised that that actually worked. Then I verified that primary e-mail address, and then added another. When I tried to verify a 3rd e-mail address, I got this "already verified for another ID" error.
Tried many times, logging in and out, but to no avail. Then I realized that I should probably get rid of all apps using the old username ID. iTunes was the first and obvious choice. After I signed out of my account from the iTunes desktop app and then back in with the e-mail address, the verification process for that different e-mail immediately succeeded. I didn't think that the 3rd e-mail address was linked to any of my Apple accounts, but apparently Apple thought so. Apparently, the ID transition from username to e-mail address (or likely any change to the Apple ID) does not fully complete until all "locks" on the old account has been released by signing out.
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