Currently Being ModeratedNov 20, 2011 3:11 PM (in response to MikeyJBoynton)
I had the same problem and in fact I used the same workaround. I think I solved it today by activating home sharing (don't ask me why). Inmediately, the grayed out songs became playable no matter if I closed and open Itunes again.
Currently Being ModeratedNov 21, 2011 5:41 AM (in response to ecamposcr)
Thanks for the suggestion, but unfortunetly that did not work for me
Currently Being ModeratedNov 21, 2011 1:26 PM (in response to MikeyJBoynton)
Same problem here, running latest iTunes on Windows 7 64-bit.
Sounds like an Apple authentication problem.
I've contacted Apple support.
Sounds like a widespread problem.
Currently Being ModeratedJan 9, 2012 9:19 PM (in response to nevsf)
This has been going on for months now. Apple, what's the status on this? I still have to reauthenticate each time i load iTunes (TWICE). My songs remain greyed out on the PC yet on Mac I have no such issues. What gives?
Currently Being ModeratedJan 10, 2012 12:01 AM (in response to SNDS)
Has the cloud icon next to music in the left column god what looks like a bolt of lightning through it?
If so, I find that double clicking on it activates the library. It sometimes takes a minute whilst I assume it checks the library.
Currently Being ModeratedJan 10, 2012 2:23 PM (in response to KeithJenner)
No, my issue is that all songs are greyed out once I restart iTunes, whether I closed it by mistake or restarted this never fails. I can deactivate iTunes Match and reactivate but that doesn't always work. When matching IS working all the icons are normal and all files are either matched or uploaded.
The cloud icon by the Music library ends up with diagonal repeating lines moving from left to right indicating a continuous loading. I have let the app sit there "loading" for 2 days thinking maybe something is just congested on Apple's end.
Considering what I've read on the forums as well as the fact the it works FINE on the Mac leads me to believe that Apple screwed up the PC end when updating to the most recent revision.
Currently Being ModeratedApr 13, 2012 2:04 PM (in response to SNDS)
i have the same issue on my Macbook Air (OSX 10.7.3 w/ iTunes 10.6.1) so it's not just an issue with PCs. i actually haven't used iTunes in months due to this problem. the workaround suggested in this thread, while inconvenient, means i can finally listen to iTunes again (I don't store any music locally on the Air due to its limited storage).
Apple - any response? This thread is 5 months old.
Currently Being ModeratedApr 16, 2012 6:37 AM (in response to D-)
it is really sad that apple does not comment on this.
quick scrolling in the forum says clear: im not the only one with this problem.
enabling media sharing did the trick for me. have no idea why.
itunes 10.6.1 is out. im using match since introduction of it in 10.5.0
Currently Being ModeratedApr 25, 2012 3:52 AM (in response to MikeyJBoynton)
This is what worked for me.
In iTunes go to preferences and select Store Preferences.
Select the tick box for Automatic Music downloads and then select OK.
Currently Being ModeratedApr 25, 2012 12:46 PM (in response to MikeyJBoynton)
UUGGGHHHH!!!! Didnt work for me! This ***!! Worked fine yesterday - this is sooooo frustrating!!
Tried - top menu > store/update iTunes match and it communicated to appl, compared results sucessfully but all i get is greyed out tracks
Currently Being ModeratedApr 26, 2012 6:10 AM (in response to Brian Harris)
ok, left my mini on overnight and now it is working... I guess this is an issue in the cloud. SHEESH!
Currently Being ModeratedJun 19, 2012 10:37 AM (in response to MikeyJBoynton)
I'm having the same problem. My little cloud icon is busy with grey stripes running through it, so it seems like it's doing something, but it's been like an hour now... Any ideas?