SupraPR

Q: Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

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Q: Error 0xE8000065

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  • by foil1,

    foil1 foil1 Aug 4, 2011 12:57 PM in response to emartyn
    Level 1 (0 points)
    Aug 4, 2011 12:57 PM in response to emartyn

    As per my 1st post in this string, suggest you upgrade the BIOS on a 2010 ASUS PC.

    After months of frustration and trying everything, this is what did it for me with our end 2009 ASUS i5 PC with 64bit Windows 7...something to do with fine tweaking USB bus voltages I think.

    Any how, now we can sync iPhone and iPad no problem.

  • by L3it3R,

    L3it3R L3it3R Aug 23, 2011 9:50 AM in response to SupraPR
    Level 1 (0 points)
    Aug 23, 2011 9:50 AM in response to SupraPR

    http://www.blog4iphone.com/solution-for-itunes-could-not-connect-to-this-iphone- 0xe8000065-itunes-error

     

    I followed step #2 and it worked for me on my iPhone 4, iPad 1st gen, iPod Touch and iPad 2     

  • by JohnSamra,

    JohnSamra JohnSamra Sep 3, 2011 10:48 PM in response to SupraPR
    Level 1 (0 points)
    Sep 3, 2011 10:48 PM in response to SupraPR

    I have the same problem. I have an iPod4 and I was trying to load a song that I emailed from my phone. My iPod was out of battery and then it randomly shut off at around 1pm this afternoon. I thought in a couple of minutes the screen that shows the loading sign would go off. I came back to it and it was still on. I then put it on charge and waited 1 hour. The screen was still there so I plugged it into iTunes to see what I could do. It know shows up that error.

     

    Is there anything I can do to make my iPod work again?

  • by KC-Kaiser,

    KC-Kaiser KC-Kaiser Oct 16, 2011 7:44 PM in response to SupraPR
    Level 1 (0 points)
    Oct 16, 2011 7:44 PM in response to SupraPR

    i just unplugged and plugged in my iphone again and again and that seemed to work. my iphone is in fact syncing right now after hours of plugging in and unplugging my iphone. I've got iphone 2g on 3.1.3 Windows Vista and iTunes 10.5. I don't know if this will work on your computer and iOS device, but I sure hope it does.

  • by ankurtaneja2003,

    ankurtaneja2003 ankurtaneja2003 Nov 1, 2011 1:46 PM in response to SupraPR
    Level 1 (0 points)
    Nov 1, 2011 1:46 PM in response to SupraPR

    I was facing issues in iTunes when connecting my ipad2 to macbook pro, it gives me the error - itunes coudn't connect ipad and error 0xe8000065.

    I restarted my ipad2, reseat to mac multiple times nothing worked. Finally i updated my mac with software update which was for mac only and then restarted my laptop disconnecting everything connecting to it.

    I connected my ipad2 and then opened iTunes its showing me connected there, good to go

  • by Denis Rochon,

    Denis Rochon Denis Rochon Nov 13, 2011 8:35 AM in response to ankurtaneja2003
    Level 1 (0 points)
    Nov 13, 2011 8:35 AM in response to ankurtaneja2003

    Just to throw sticks in the wheels...

    This just happened to me (the eroor 0xE0000065)

    It happened when I was accessing

    -my iPod

    touch 2nd gen

    i OS 5,0,1

     

    -my iMac

    Model Identifier:    iMac10,1

      Processor Name:    Intel Core 2 Duo

      Processor Speed:    3.06 GHz-i

    Snow Leopard 10.6.8

     

    -iTunes 10.5

    iPod and iMac are conected using a Belkin 30 pin to USB stand

    Once this happenened, I simply rebooted EVERYTHING

    and all was fine in my land o'Mac

  • by cyanidex,

    cyanidex cyanidex Nov 13, 2011 6:41 PM in response to Denis Rochon
    Level 1 (5 points)
    Nov 13, 2011 6:41 PM in response to Denis Rochon

    I have the same problem!

     

    Have a new iPhone 4s.

    Running on Windows 7 Intel Core i3 Toshiba Satellite laptop

    InsydeH2O

     

    Any help would be appreciated. I am far from a computer expert.

     

    So I connect iPhone and shows it is charging but does not appear in computer or in itunes and i get the message "iTunes could not connect to this iPhone because an invalid response was received from this device. Error 0XE80000065"

     

    So far deleted The Lockdown Folder some people said could help, restarted comp and iPhone, looked into BIOS but was super confused.

     

    Help please!

     

    Thank you!!!

  • by dstick44,

    dstick44 dstick44 Nov 13, 2011 9:15 PM in response to cyanidex
    Level 1 (0 points)
    Nov 13, 2011 9:15 PM in response to cyanidex

    I found my problem that gave me the samer error code was using a non apple usb cable to connect with the computer, not the one supplied from Apple.  Once I switched to the one that came with the ipod touch it worked fine.  So if by chance you bought an additional sync cable from someone else that may be the problem.  If you have a different iphone cable you can try that as well, possibly one of the pins is not making full contact, just a thought.

     

    I also found that cable would not work in my car ipod sync, it will charge the ipod touch, but not play any music.  Only my official apple usb cord work in my car.  Occasionally the other usb cable would work to sync music in the car, but most of the time it doesn't so I think it is something with the pins not making good connection.

     

    Dave

  • by cyanidex,

    cyanidex cyanidex Nov 13, 2011 10:15 PM in response to dstick44
    Level 1 (5 points)
    Nov 13, 2011 10:15 PM in response to dstick44

    Thanks Dave. Unfortunately that didnt solve my problem. and it is still occuring. quite annoying arrg

  • by Muzikisl0v3,

    Muzikisl0v3 Muzikisl0v3 Nov 14, 2011 11:28 AM in response to SupraPR
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    Nov 14, 2011 11:28 AM in response to SupraPR

    Easiest fix I've found (while running windows 7 and operating new 5.1 software, but I think it will work for most) is to restore your computer to a date earlier than when the problem began. It's a driver issue and a windows error message, not apple. Be nice to windows and allow the iphone/iPod to reaquaint and windows will automatically restore the driver. By restoring the computer you don't lose any files, only any new software or programs, so it allows you to trick the comp into thinking theyre meeting for the first time. Hope this helps. :)

  • by geordiefromperth,

    geordiefromperth geordiefromperth Nov 19, 2011 11:55 PM in response to Muzikisl0v3
    Level 1 (0 points)
    Nov 19, 2011 11:55 PM in response to Muzikisl0v3

    I am so very frustrated as I have been trying 'restore the software' on my ipodtouch. I have been reading all the tips from people on this thread but everything I'm trying is not working. Now my ipod won't even turn on properly. I keep getting the 0xE8000065 message when it tries to restore the software. On the actual ipod touch nothing happens and it times out. I've uninstalled and reinstalled itunes several times over I've looked at the moble device settings and I can't count how many times I've restarted my computer.

    I've now started getting error code 1603 and i'm still baffled.

     

    Can anyone help?

  • by stacy827,

    stacy827 stacy827 Nov 23, 2011 9:40 AM in response to geordiefromperth
    Level 1 (0 points)
    Nov 23, 2011 9:40 AM in response to geordiefromperth

    I had the same problem. All I did was go to Control Panel > Programs > Turn Windows Features On or Off > Uncheck Media Features > Check Media Features back > Click OK. This worked for me so hopefully it will work for you.

  • by adenfromryde,

    adenfromryde adenfromryde Dec 4, 2011 4:25 PM in response to oliveranthony
    Level 1 (0 points)
    Dec 4, 2011 4:25 PM in response to oliveranthony

    tottally fixed the problem ... you just saved apple from losing a customer ... this syncing system when changing to a new computer is totally unacceptable, but like apple care ... anyway ... thank you

  • by garchbo,

    garchbo garchbo Dec 5, 2011 11:55 AM in response to SupraPR
    Level 1 (0 points)
    Dec 5, 2011 11:55 AM in response to SupraPR

    I got this

    Error 0xE8000065

    when connecting via Wi-Fi. I think I've resolved it without downloading any drivers/purchasing cards and I have a Dell Studio Laptop.

     

    Windows Vista: -

     

    Go to Start Menu and search for "Services"

    Look for Apple Mobile Device on your list of services, right-click and press "Stop" to stop the process.

    Then right-click and click "Start" to restart the process.

    If you've got OCD like me, click the "restart" button as well, although I'm sure this isn't necessary!

    Then just to make sure, I rebooted my laptop and hey presto problem solved!

     

    Don't know if anyone else has posted a similar solution, and not sure if this will help anyone else, but thought I'd post it anyway!

     

    :-D

  • by leo_katsina,

    leo_katsina leo_katsina Dec 11, 2011 10:17 AM in response to garchbo
    Level 1 (0 points)
    Dec 11, 2011 10:17 AM in response to garchbo

    Got it sorted on Windows-7 64 bit!

     

    Uninstalled every Apple related program, ie. iTunes, Bonjour, Apple Application Support, Apple Mobile Device Support and Apple Software Update.

    And reinstalled them through the iTunes installer.

     

    This solved the problem.

     

    Regards

    Leo

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