heartsanddeath
Level 1 (0 points)

Q: iPhone 4S loses signal

TL;DR: iPhone loses signal completely with no apparent reason, rebooting helps, but 4 times in 8h is a bit too often.

 

Hey there,

 

I was very excited when I got the new iPhone 4S today. Unfortunately after 30min it didn't get any signal anymore. I live in a big city and have normally a very high signal strength. I let the iPhone search for the network provider a few times, but it didn't find anything (the iPad2 lying next to it had full signal strength).

 

Rebooting helped, but after another hour or so (and disrupting a call twice) it couldn't find any signal again. So I rebooted and there it was again. So all in all I had to reboot the phone about 4 times in 8 hours.

 

I couldn't find any similar problems in the forum so is this a unique problem? Is it a hardware or software problem? can I do anything against that?

 

Here are some additional infos:

Location: Frankfurt, Germany,

Network provider: T-Mobile

iPhone 4S with and without Bumper

iPhone 4S, iOS 5

Posted on Oct 14, 2011 1:51 PM

Close
heartsanddeath

Q: iPhone 4S loses signal

  • All replies
  • Helpful answers

Previous Page 2 of 6 last Next

  • by giannisfromathens,

    giannisfromathens giannisfromathens Nov 21, 2011 6:30 AM in response to heartsanddeath
    Level 1 (0 points)
    Nov 21, 2011 6:30 AM in response to heartsanddeath

    Same problem here in Greece. I contacted with my provider (WIND) and they didn't know anything! Something must be done because I payed 800 euros and this problem is very serious - the phone is useless!!! That is unacceptable!

  • by RCyril,

    RCyril RCyril Nov 21, 2011 6:43 AM in response to giannisfromathens
    Level 1 (0 points)
    Nov 21, 2011 6:43 AM in response to giannisfromathens

    Try to change your SIM card. Providers usually do that for free. I did it two days ago, seems the situation became more stable. However, it may also be a coincidence

  • by JC-Norway,

    JC-Norway JC-Norway Nov 24, 2011 12:53 AM in response to heartsanddeath
    Level 1 (0 points)
    Nov 24, 2011 12:53 AM in response to heartsanddeath

    Same problem here.

    Location: Oslo/Norway

    Provider: Netcom / Chess

    New SIM card.

  • by nastja,

    nastja nastja Nov 24, 2011 11:14 PM in response to heartsanddeath
    Level 1 (0 points)
    Nov 24, 2011 11:14 PM in response to heartsanddeath

    I have the same problem. The first day I started using the phone I lost signal and had to reboot. After that I started loosing signal and calls. Yesterday I was talking with my provider for many hours (using my land line since the line from iPhone4S was dropping). I did a reset and will test today.

    Provider: vodafone GR

    MicroSim: brand new

    Fix it please!

  • by lubr80,

    lubr80 lubr80 Nov 25, 2011 6:23 AM in response to heartsanddeath
    Level 1 (0 points)
    Nov 25, 2011 6:23 AM in response to heartsanddeath

    I have the same problems and have tried all suggestions!

    iPhone 4S, 16GB, IOS 5.0.1

    Location: Brazil

    Provider: TIM

     

    My phone is useless!!!

  • by nastja,

    nastja nastja Nov 28, 2011 10:41 AM in response to nastja
    Level 1 (0 points)
    Nov 28, 2011 10:41 AM in response to nastja

    Update: vodafone sent me a new micro sim. Nothing changed. Now they will send courier to get my phone to service. If they find that there is a problem they will give me a new device. Lets see.

  • by Tusher,

    Tusher Tusher Nov 28, 2011 10:51 AM in response to heartsanddeath
    Level 1 (0 points)
    Nov 28, 2011 10:51 AM in response to heartsanddeath

    I'm having the same problem with you since I upgrade my iphone4s to iOS 5.01.

     

    apple must be joking.

  • by trojan_HorsE,

    trojan_HorsE trojan_HorsE Dec 5, 2011 2:55 AM in response to heartsanddeath
    Level 1 (0 points)
    Dec 5, 2011 2:55 AM in response to heartsanddeath

    Dear ALL,

     

    i have same problem Since updated 5.0.1...

     

    the cellular netwok work only for 2-5 minutes.

     

     

     

    tryed network reset but dosnt work.

  • by weechong,

    weechong weechong Dec 6, 2011 2:03 AM in response to heartsanddeath
    Level 1 (0 points)
    Dec 6, 2011 2:03 AM in response to heartsanddeath

    Same problem here.

     

    iPhone 4S, 32GB, White

    Location: Singapore

    SIM: from iPhone 4

     

    I have two iPhone 4S. The black iPhone works okay with no network issues. Both are using old SIM and both are 32GB bought from the same store on the day.

  • by Sabtain,

    Sabtain Sabtain Dec 6, 2011 3:37 AM in response to heartsanddeath
    Level 1 (75 points)
    Dec 6, 2011 3:37 AM in response to heartsanddeath

    Hi

    The iPhones 4S has been fitted with 2 annenaes and it is the only phone in the world to have this feature basically this means if there is signal available your phone wilol pick it up i would contact the newwork provider

  • by Rodrigo Zschaber,

    Rodrigo Zschaber Rodrigo Zschaber Dec 13, 2011 6:11 AM in response to heartsanddeath
    Level 1 (0 points)
    Dec 13, 2011 6:11 AM in response to heartsanddeath

    I bought 2 iphones 4s, one 16gb and another 32gb. The 32gb was losing signal within 5 min. and didnt get it unless i reboot it. It was taking more than 5 min to find signal. returned it to apple and got a new one. Working perfectly with the same sim used.

    Now Im getting the same problem with the 16gb but less intensive. Im back to brazil and its hard to return it to canada.

    My problem was fixed by replacing the iphone by a new one.

  • by Pchinh,

    Pchinh Pchinh Dec 15, 2011 6:24 AM in response to heartsanddeath
    Level 1 (0 points)
    Dec 15, 2011 6:24 AM in response to heartsanddeath

    Same problem with white 16gb, unlocked

     

    I bought 2x4s during my trip to Houston last week, unlocked version to replace our nearly new blackberry and Nokia. The black 4s is ok now and nice phone but real sudden loss signal problem with white color, no cover on and only way to fix is to reboot the phone.

    I went to Bejing Apple store and they told that they will not do any service as I bought this outside of the country. And I can not return this to the store where I bought. I tried to reset the phone and sim as discussed above and see how it works. The sane sims I used on the non-iPhone and never have any problem.

     

    I need some solutions

     

    Location: Bejing, network provider: china mobile

  • by bibars,

    bibars bibars Dec 18, 2011 11:15 AM in response to heartsanddeath
    Level 1 (0 points)
    Dec 18, 2011 11:15 AM in response to heartsanddeath

    I have the same problem

    I have got a new 4s 16 g it loses reception every like two hours and by accidents I can see it has no service so I have to search for the network again in order to get the network I do have in my home my old 3GS and it doesn't have this problem at all.

    I am so upset please find a solution

  • by Rodrigo Zschaber,

    Rodrigo Zschaber Rodrigo Zschaber Dec 18, 2011 12:21 PM in response to heartsanddeath
    Level 1 (0 points)
    Dec 18, 2011 12:21 PM in response to heartsanddeath

    Apple created an update for that problem. It was out last thrusday 15/12/2011. It worked for me. I updated yesterday and didnt had any issue since.

    Backup your phone using icloud or itunes. Plug your phone to the computer and go to itunes and click restore. When you click restore it will ask if you want to restore and update, select that option. There is a new build of ios 5.0.1. Wait until it completes update. I updated my itunes to the last versions 10.5.2 before updating the phone.

  • by Anton_B,

    Anton_B Anton_B Dec 19, 2011 4:29 AM in response to Rodrigo Zschaber
    Level 1 (0 points)
    Dec 19, 2011 4:29 AM in response to Rodrigo Zschaber

    Same problem. It's my first iPhone. I paid 1,000 euros and now I can not call. It's terrible.

    iPhone 4S 64Gb iOS 5.0.0 and 5.0.1

    City: Moscow

    Mobile operator: MTS

     

Previous Page 2 of 6 last Next