Currently Being ModeratedNov 11, 2011 3:15 AM (in response to cragget)
Have you tried removing the account from your iPhone and then readding it?
Currently Being ModeratedNov 11, 2011 5:18 AM (in response to underdone)
Yep. Still doesn't work.
Currently Being ModeratedNov 11, 2011 6:25 AM (in response to cragget)
I am having the same issue. Tried removing and adding the account, changing hotmail password, logging on and then off in safari (which works ok) from the iphone: still no luck!
Currently Being ModeratedNov 11, 2011 7:08 AM (in response to cragget)
Delete the email, readd it but this time instead of selecting Hotmail select microsoft exchange, enter all the information and at the bottom where it says discription change it from exchange to hotmail and press next. It will try to verify and then the same screen will appear except this time it will ask for a server, in the server box put m.hotmail.com. See if that works
Currently Being ModeratedNov 11, 2011 7:21 AM (in response to cragget)
Currently Being ModeratedNov 11, 2011 4:19 PM (in response to wjosten)
Yep, done all of those things. Even tried the exchange option with the m.hotmail.com but that didn't work either. Even downloaded the profile that extends the time before the server times out. Nothing works.
Currently Being ModeratedNov 13, 2011 8:10 AM (in response to cragget)
I tried all the various suggestions, including the windows help items. None worked, even after the 5.0.1 ios update. I verified I could still log into hotmail directly from safari on the iphone. Finally I deleted the account yet again, changed my password from the hotmail pc site (using iphone), and tried adding the account (chose hotmail) and NOW IT WORKS. Not sure if this will help anyone else. I had tried it before and had't worked. I did remove an special character from my password, maybe that was it??
Currently Being ModeratedNov 24, 2011 12:23 PM (in response to cragget)
I get the same error message. I changed my password for the fourth time and then it worked. However, the e-mails in my inbox disappeared! So, it's not much use having hotmail account in ipad mail, just good to receive new e-mail or send. Regards
Currently Being ModeratedDec 5, 2011 1:49 PM (in response to cragget)
Just wanted to verify that I too had a problem with Hotmail on a iPhone 4 with iOS5. I had to remove the special characters off the end of the password to get it to work.
Currently Being ModeratedDec 26, 2011 10:35 AM (in response to pubah7)
Probably all of you have solved the problem by now but I add my experience for future reference.
I had changed my password for security reasons and used only numbers and lower case letters for the new password.
No special characters and no upper case letters. After that I had no accsess and received the same message.
The password had 18 characters. After wasting hours for the solution I just created a new password with fewer characters (10) also without upper case letters and no special characters.
That was it! Everything works fine. Maybe ios5 has a... difficulty with the number of characters used.
Hard to believe but i have seen many unbelievable things from Apple. Hope it helps.
Currently Being ModeratedJan 4, 2012 6:57 AM (in response to cragget)
Found the solution.
It seems as if when you actually CREATE or CHANGE your password from hotmail, there's a limit of 16 characters for your password
When logging in via browser I'd guess that hotmail truncates your password down to these 16 characters, but trying to log in via an extern application this wont happend.
Just enter your password using "only 16" characters and it will work!
(Srsly, maximum of 16 characters in a hotmail password? How can people still use this ****)
Currently Being ModeratedJan 8, 2012 10:15 AM (in response to spoek)
spoek is correct and has fixed my issue! I also agree with his side note on the bottom!
Currently Being ModeratedJan 16, 2012 2:33 AM (in response to cragget)
I am also having the same problem - unable to set up hotmail on my phone - keeps saying unable to verify hotmail account.
Have tried all of the above mentioned things - and still no joy!
Oddly - it was working fine and just stopped a few days ago. Can still get into hotmail fine via safari - but driving me crazy how it's not working through mail icon.
Any suggestions I would be soooo grateful! Thanks.
Currently Being ModeratedJan 16, 2012 4:01 AM (in response to cvav)
The same happened here. I had to change the password like 4 times. Plus, the e-mails in the hotmail folders are not shown in mail ipad but are visible in Safari. Regards.