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Safari stops working

1968 Views 6 Replies Latest reply: Mar 29, 2013 4:12 AM by Gika1 RSS
larryell Calculating status...
Currently Being Moderated
Nov 24, 2011 5:59 PM

Intermittent freezing and Safari shutting down while browsing. My other apps are unaffected. iPad is current on software. Is this a known problem?

iPad, iOS 5.0.1, Wi-fi, 64Gb
  • Demo Level 9 Level 9 (73,760 points)
    Currently Being Moderated
    Nov 24, 2011 6:16 PM (in response to larryell)

    Read this - 6 pages of posts.

    https://discussions.apple.com/message/16728818#16728818

     

    Read some of these as well.

    https://discussions.apple.com/search.jspa?start=0&q=Safari%20crashing%20with%20i OS%205&peopleEnabled=true&dateRange=all&rankBy=relevance

     

    Maybe you will find something that works for you. The "recommended" fix is this one.

     

    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    I hope you are one of the lucky ones. There is no question in my mind that this still needs to be addressed by Apple - no matter how many users post to your thread and tell you that they are having no problems at all.

    iPad, iOS 5.0.1, 32GB WiFi
  • vladislavfromslovakia Calculating status...
    Currently Being Moderated
    Dec 19, 2011 1:26 PM (in response to Demo)

    Hi there

     

    I would like to thank for the advice related to limiting crashes with Safari on my iPad. It works.

     

    Vladislav

  • Sachin Jahagirdar Calculating status...
    Currently Being Moderated
    Jan 13, 2012 4:00 AM (in response to larryell)

    I have same problem. I got an update about 5.0.1 upgrade. I installed it on my iPad 2. Post installation, safari has become very unstable. It is unable to open the websites having video clips e.g. YouTube. When I try to open these web sites I keep getting error messages that it lost connection with e server and sometimes, safari crashes. A the same time, app store and applications are working fine. Can someone suggest remedy? Is it possible to remove the patch provided by apple for 5.0.1?

  • Demo Level 9 Level 9 (73,760 points)
    Currently Being Moderated
    Jan 13, 2012 4:06 AM (in response to Sachin Jahagirdar)

    If all of your other apps are working OK - this may help with Safari.

     

    Go to Settings>Safari>Clear History, Cookies and Data. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    You can also try a reset and see if that helps.

     

    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

     

    Or quit all apps and restart.

     

    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

     

    Unfortunately, you cannot downgrade the iPad iOS software.

  • gillybede Calculating status...
    Currently Being Moderated
    Jan 28, 2012 12:52 AM (in response to larryell)

    This morning I got the dreaded Safari keeps closing and finally refusing to work on my ipad2 problem.

    Ironically this started as I was trying to access the Apple page about all the wonderful new things that IOS5 can do for us!

    Thanks to this forum and everyones posts I decided not to mess around and simply did a back up/restore/synch.

    In future I will try not to go to any sites that carry large picture files! Neither am I going to check out the Apple page that started the problem!

    To be fair though this could have been the "last straw" for my system and it just needed a bit of TLC - we all forget that these are just mini computers/software with all their quirks and that they need a bit of maintenance occaionally to descramble their minds and keep them in tip top condition.

    Fingers crossed for the future - thank you to all for their suggestions.

  • Gika1 Calculating status...
    Currently Being Moderated
    Mar 29, 2013 4:12 AM (in response to larryell)

    Thank you Demo. It worked.

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