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Another Lion contacts duplication problem

1280 Views 10 Replies Latest reply: Mar 9, 2012 10:36 AM by charkee RSS
ParisBob Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 12, 2011 7:05 AM

I've read through the various threads for Lion users having problems with duplicate Contacts entries, but did not find anyone who has the same problem that has recently appeared for me.

 

I have an iCloud account where Contacts appear only once.

 

I have an iPhone running iOS 5.0.1 with Contacts syncing turned ON in iCloud.  Contacts appear there only once.

 

On my MacBook Pro running OS 10.7.2, all my Contacts entries have suddenly appeared in duplicate.  In iTunes (10.5), I have syncing turned off for Contacts.

 

I just did a USB sync of the iPhone which had no effect on this issue, as expected.

 

Any suggestions to resolve this problem would be greatly appreciated.  I went through a different duplication problem with iCal where the duplicates appeared in iCloud, the iPhone and the Mac, and I had to delete hundreds of duplicate entries on iCloud to solve that problem.  I don't want to do the same with hundreds of contacts.

 

Thanks in advance,

Bob

MacBook Pro, Mac OS X (10.7.2)
  • shadrach343 Calculating status...
    Currently Being Moderated
    Nov 12, 2011 9:39 AM (in response to ParisBob)

    It may appear resolved, but is not resolved correctly.  You should not have to do that to prevent Cloud from duping contacts.  Something else is causing that.  Make sure you check that if you have a MobileMe account, it's not syncing anymore by signing out of that preference pane in System Preferences.

  • peterholly Calculating status...
    Currently Being Moderated
    Nov 25, 2011 7:08 AM (in response to shadrach343)

    Shadrach343, thanks to you and also to ParisBob. I had the same issue and your combined advice seems to have solved it. Staggering that Apple could let this happen though. What with this and the fact that my entire email history was wiped without notice when I installed Lion (I had been using Outlook for email) I am starting to fall out of love with Apple...

  • Toyworks11 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 17, 2011 11:10 PM (in response to peterholly)

    I just upgraded to Lion today, and I just noticed my contacts on my iPad are duplicated now. This pizzes me off. What is the problem here? Now I have to spend hours deleting duplicates. Is there an easier way to do this? I tried the above and I still have duplicates.

  • peterholly Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 18, 2011 3:06 AM (in response to Toyworks11)

    Clicking on the "Card" tab with Address Book open gives you the option of finding duplicates. Unfortunately, it then asks if you want to merge the duplicates. It will then tell you you have x duplicate cards and y duplicate entries and ask if you want to merge them. The obvious response is "yes" right? WRONG! You will find that most of the duplicate entries disappear but each address card will then contain duplicate adressess....

     

    This is frankly a pathetic state of affairs for Apple not to have fixed it yet and introduce a proper de-dupe facility. Spread the word and Apple may finally get round to offering a solution.

  • Toyworks11 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Dec 18, 2011 7:23 AM (in response to peterholly)

    Do you mean the "Edit Card" tab. There is no tab in mine that says "Card" Darn, sounds like they need to get an update out to fix this. How the **** did Steve Jobs ever let this problem slip by? What's more astonishing is that Lion has been out this long and they still haven't fixed it.

  • peterholly Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 18, 2011 9:48 AM (in response to Toyworks11)

    Absolutely. This is what you might expect from Microsoft, not Apple. Steve must be turning in his grave. Anyway, on my computer I get a "Card" tab when Address Book is open. Not sure what else I can say.

  • peterholly Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 5, 2012 7:51 AM (in response to peterholly)

    Well, I have duplicate contacts again. Anyone know if Apple are doing anything about this? Message for anyone from Apple monitoring this forum: "What the **** is going on?

  • charkee Calculating status...
    Currently Being Moderated
    Mar 9, 2012 10:36 AM (in response to ParisBob)

    So hopefully this will help everyone. I just upgraded to Lion and I had a Mobile Me account.

     

    To solve the issue of the duplicate contacts, I went did the following and it worked:

     

    1.  Go to System Preferences

    2. Click on the Mail, Contacts, and Calendars Icon beneath the Internet and Wireless header.

    3. Once that opens, a list of your e-mail accounts will appear (including iCloud).

         Your iCloud account is now your old MobileMe account - the e-mail should be the same

    4. Remove the e-mail address under the MobileMe icon by clicking on the icon and selecting the "minus" at the bottom left corner.


    This should fix the duplication. It worked for me.

    Hope it helps.

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