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Getting another user's iMessages

190394 Views 49 Replies Latest reply: Dec 11, 2013 10:04 AM by ljsim94 RSS
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kittyflipping Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 21, 2011 10:02 PM

Here is my story:  I had an iPhone 4 with iOS 5, which I used with iMessage.  I sold my iPhone 4 to upgrade to a 4S, and before I sold it, I erased "all contents and settings" as described here:  I did not sync, restore from backup, or otherwise use the iPhone 4 after I erased it.  At this point it should have in no way been associated with my iMessage account, and after wiping the phone until when I received my 4S, I had been using my SIM in an Android phone. 


My wife started complaining that I was not responding to her texts.  They showed as being sent via iMessage and all showed as 'received'.  I blamed it on the Android phone, naturally, but the problem continued after I got the 4S, until I activated iMessage on that device.  After that I did finally start receiving her texts, but also texts sent to and from the person who bought my phone.  iMessage is also kind enough to sync messages he sent in response, so it looks as though I had sent them.


So, now I am quite sure this guy is receiving my iMessage texts, and seeing the ones I have sent via iMessage -- if I turn iMessage off on my new 4S, messages sent from my wife to me still go through iMessage, and are still marked as 'received'!  If I keep iMessage off, I don't get my messages.  If I leave it on, this guy can read all of my texts sent via iMessage. 


Here is what I suspect is the problem: after I erased the phone, it still had my SIM in it and 'activated' with that (so that I could prove that the phone was still in working order), and the purchaser may not have put a new SIM into the phone.  Even though I wiped the phone clean and did not set up iMessage, the phone still thinks it has my number, which iMessage must be identifying as me?


I called Apple support twice.  The first guy informed me that I would have to get ahold of the person I sold my phone to, then walk him through restoring iOS.  Great, so not only do I have to walk some stranger through restoring iOS, but then I have to explain to him that he can no longer use the phone until he gets a SIM, because of this restore that I made him do?  So I called again -- the second person was a senior support rep, but had never heard of this issue, so hence this thread.


Is anyone else having this issue -- getting someone else's texts after selling their iPhone?

  • stevejobsfan0123 Level 7 Level 7 (30,505 points)
    Currently Being Moderated
    Nov 21, 2011 10:07 PM (in response to kittyflipping)

    I sold my iPhone 4 for a 4S too. Removed the SIM, though, and did a Restore and Set Up as new iPhone. If you had the Find my iPhone app installed on the old phone, see if it still shows up and you can do a remote wipe on it. Other than that, I would go with the Apple guy's suggestion and try to get ahold of the guy.

  • stevejobsfan0123 Level 7 Level 7 (30,505 points)
    Currently Being Moderated
    Nov 21, 2011 10:35 PM (in response to kittyflipping)

    I can tell you this much: No data is stored on the SIM.

  • Dxbsam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2011 1:16 PM (in response to kittyflipping)

    im having the same issue, and cant find any solution but to change the phone number.....cant track the dude anymore and he is not even responding to my messages, he jsut writes from time to time to **** me off!

  • Dxbsam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2011 2:45 PM (in response to kittyflipping)

    i switched off my imessage and starting sending from my ipad to the phone number, at first they were being delivered no more.....but im not sure that accctualy means he wont be able to see it again......will keep testing for 24 hours.....but feel much better if i change my number

  • Dxbsam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2011 1:02 PM (in response to kittyflipping)

    changed my number..hoped it works

  • hzr Level 1 Level 1 (0 points)
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    Dec 5, 2011 12:42 PM (in response to kittyflipping)

    Hi, I would just like to tell you that I have experienced the exact same thing. This is probably the most riddiculous error Apple could make in this app...

  • dean249 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 16, 2011 10:05 AM (in response to kittyflipping)



    I'm having a similiar issue!


    Can any help!


    Hello everyone!


    The is the first time for me but I think come across an almost jawdropping issue with iMessage!


    I work for one of the UK mobile companies and within my role I manage business accounts. As part of that role we have just upgraded 200 business users to the new iPhone 4S.


    So the users were not having to go through the 5 - 10 minute process of turning the device on and going through the boring initial activation process myself and a colluage manually activated each of the devices (when I say activated just skipping through the first few screen until it boots up the device. We didt put any apple user details in obviously (Neither the users, a dummy one nor are own) it was just an exersize in clicking the lanuguge settings, and the next few screens on the setup section for IOS 5 that you get with the Iphone 4S)


    Here is the massive issue we have come across!


    To activate the device away from itunes you need a live sim card, so we used my sim card litrially until the the device went through the basic set up and then we moved onto the next device.


    The day comes to hand out devices to the 200 business users. We put the users current sim card in the new device and away they go to enjoy the new iPhone 4S!


    Sounds perfect!




    A few hours in we starting getting people coming back advising they were getting messages from strange numbers. It turns out that these users......100's of them were getting messages that had been sent to me by my friends over what we assume is iMessanger!


    Not only was this personally very distressing for me, really unprofessional, me and my team were just totally at a loss and in the dark about how to fix this.


    In the end I had to send a message to every friend I have advising them to stop sending me messages! The issue is only via imessage but the idea that someone else can recieve my messages just because my sim card was in that device for a few seconds is just astonishing!


    Just to be clear at no point were any of my apple details ever logged onto any of these new devices. My sim card was maybe inserter for 30 second maybe on a few occasions upto 2-3 minutes.


    I've googled like crazy and this iMessage is known but I dont think its ever happen on the scale I'm expering!


    I'm desperate for some help and advise!!!!!!!!!!!!!!!!!!

  • momfromthesouth Level 1 Level 1 (0 points)
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    Jan 4, 2012 5:53 PM (in response to kittyflipping)

    I could probably be wrong...but I just want to add....aren't sim cards disabled when you are no longer using them?  When I got my new iphone, they gave me a new sim card.  When that sim was activated, the other one was deactivated.  This was so that some random stranger couldn't make calls with my sim card.


    A kid stole my sons phone from practice and it ended up in another state.  The responsible adult that took it called and asked if we wanted it back.  I told them no.  Now that I knew it was in someone elses hand, I went to ATT and just got another phone.  The other card was deactivated from using my number.


    So technically since you say that your number is still associated with the card, does that mean that they have the sim installed and are making phone calls using your sim card phone number as well?  I didn't think that was possible. 

  • TheMajor Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 4, 2012 5:57 PM (in response to TheMajor)
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