PROV1NB

Q: Ipad 2 - Exchange Problems

Has anyone experienced any issues setting up exchange on the new iPads, I have a bunch of first version iPads and never had any issues setting them to use our exchange server. With the iPad 2, I am unable to configure to get email, keeps saying "Unable to verify the account". I know my settings are correct, are there differences between ipad 1 and ipad 2?
Thanks

MacBook Pro, Mac OS X (10.6.6), iPhone 4 and iPad

Posted on Mar 28, 2011 6:54 AM

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Q: Ipad 2 - Exchange Problems

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  • by Sam M.,

    Sam M. Sam M. Mar 28, 2011 8:37 AM in response to PROV1NB
    Level 3 (594 points)
    Mar 28, 2011 8:37 AM in response to PROV1NB
    No difference if running the same version of iOS (the latest revision is 4.3.1). You probably have to tweak some settings on the Exchange administration side. Also take note that anything older than the latest Exchange suite is not guaranteed to be compatible.

    -SM
  • by PROV1NB,

    PROV1NB PROV1NB Mar 28, 2011 8:42 AM in response to Sam M.
    Level 1 (5 points)
    Mar 28, 2011 8:42 AM in response to Sam M.
    Thanks, my first gen is at least at 4.3 and I able delete and re-create my email account without any issues. I actually have asked out exchange guys to take a look to make sure that their settings are correct. Just seems really weird that it works well with the first gen but not with the 2nd gen.
    Thanks
  • by PROV1NB,

    PROV1NB PROV1NB Mar 28, 2011 12:05 PM in response to PROV1NB
    Level 1 (5 points)
    Mar 28, 2011 12:05 PM in response to PROV1NB
    So, my problem was a certificate that was not installed properly
    I am now working with the proper certificate installed.
    Thanks
  • by Sam M.,

    Sam M. Sam M. Mar 28, 2011 7:58 PM in response to PROV1NB
    Level 3 (594 points)
    Mar 28, 2011 7:58 PM in response to PROV1NB
    It's always the certificates with Exchange!! Glad you got it working and figured out

    -SM
  • by jeremyfromflowood,

    jeremyfromflowood jeremyfromflowood May 9, 2011 10:36 AM in response to Sam M.
    Level 1 (0 points)
    May 9, 2011 10:36 AM in response to Sam M.

    How do I check my certificates?

     

    I am attempting to configure 2 exchange accounts on my Ipad2.  Any help would be appreciated...

     

    JrB

  • by mtomiuk,

    mtomiuk mtomiuk May 17, 2011 8:29 PM in response to PROV1NB
    Level 1 (0 points)
    May 17, 2011 8:29 PM in response to PROV1NB

    Can you please help me with this?  I don't know what you mean by "certificate not installed properly" Please help!!! thanks.

  • by Adrian Joubert,

    Adrian Joubert Adrian Joubert Jul 26, 2011 12:16 PM in response to PROV1NB
    Level 1 (0 points)
    Jul 26, 2011 12:16 PM in response to PROV1NB

    Hi I am having the same problem with our Exchange server 2003. Where should this certificate be.

  • by Zalmiakki,

    Zalmiakki Zalmiakki Dec 2, 2011 11:45 AM in response to PROV1NB
    Level 1 (0 points)
    Dec 2, 2011 11:45 AM in response to PROV1NB

    Hi

     

    Quite many struckling still with the same problem... And no clear reason found from different discussion boards.

     

    Here you go, one more alternative:

     

    So I got this "cannot connect to server" error also lately (after recreating my account with new, after repair, ipad2). And it didn't make sense as mobile connection (linked earlier) worked fine as well as previous ipad. After digging out, finally found that you can have only 10 mobile devices linked to your Outlook exchange sync. I needed to go to Outlook web app --> setting --> devices and remove unused machines from the sync list and then I was again able to sync my ipad :)

  • by PROV1NB,

    PROV1NB PROV1NB Dec 6, 2011 10:12 AM in response to Adrian Joubert
    Level 1 (5 points)
    Dec 6, 2011 10:12 AM in response to Adrian Joubert

    Sorry guys, my apologizes, I was not receiving email notifications. I have changed that.

     

    As for the certificates, we use signed certificates, and the one that I was using was incorrect thus causing my errors.

    The certificates can be installed or downloaded, for example when I connect an iPad to our wireless network, i am prompted to accept out wireless certificate. I can also load certificates via the iphone configuration utility.

     

    What sort of errors are you guys getting, I will try and help as much as I can. Still fairly new to this as well but don't mind lending a hand.

  • by MPower,

    MPower MPower Apr 6, 2012 9:56 PM in response to Zalmiakki
    Level 1 (35 points)
    Apr 6, 2012 9:56 PM in response to Zalmiakki

    What version of Exchange are you running?  I've not heard of this 10 device limit before.