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Apple TV showing wrong artwork...

962 Views 6 Replies Latest reply: Dec 5, 2011 10:47 AM by Alley_Cat RSS
rockstar2484 Calculating status...
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Nov 21, 2011 1:44 PM

When playing music in iTunes and selecting Multiple Speakers, sending the music to my Apple TV, the Apple TV plays the songs fine, but the artwork is incorrect. It is always off by one song. For instance... when I play song 1, it shows fine on Apple TV. When song 2 starts, song 1's artwork remains. When song 3 begins playing, it switches - but only to song 2... this is a little frustrating. Is there a known fix? Would this have anything to do with iTunes Match? I started using it earlier this week, but then shut it off when I decided I really didn't need/like the features...

AppleTV 2
  • et06 Calculating status...
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    Nov 21, 2011 2:26 PM (in response to rockstar2484)

    rockstar2484,

     

    Don't feel like the lone ranger.  I discovered the exact same problem yesterday whether I select multiple speakers or a single speaker.  I think it may have something to do with the latest Apple TV software update.  I would encourage you to open a ticket with the Apple Support help desk if you have Apple Care.  As info, I was told my ticket was being issued to Apple engineers because there weren't any other known cases prior to my help desk call. This may help resolve the issue quicker if there are enough of us with the same problem.  So like you....I'm looking for a fix because I've factory restored all of my Apple TVs, and nothing seems to be working.  What's even weirder is if I use AirPlay from my iPhone to Apple TV...I don't have the lagging artwork.  Both the TV and artwork pefectly match.

  • Myosis Calculating status...
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    Nov 24, 2011 4:30 PM (in response to rockstar2484)

    Same problem for me since the last Apple TV update. It shows the "n-1" artwork even if the artist name is correct.

     

    BUG Apple TV.jpg

                             iMac                                                 TV

     

    I've factory restored my ATV2 but nothing new.

    I've try from my laptop and there's no problem but my laptop got iTunes 10.5 while my iMac got iTunes 10.5.1

     

    Looking for a fix...

  • HelmetStudio Calculating status...
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    Dec 2, 2011 6:34 PM (in response to rockstar2484)

    Same problem here, the artwork it displays is always for the previous track.

  • Todd Remely Calculating status...
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    Dec 4, 2011 9:51 AM (in response to rockstar2484)

    Same issue here...

  • steveuk71 Calculating status...
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    Dec 5, 2011 10:45 AM (in response to rockstar2484)

    Same here, macBook Pro with iTunes and Apple TV 2 (all with latest software).

     

    iTunes - Airplay to Apple TV 2, always shows song art from previous song, get's out of sync after a song or two.

    Not a very clever one to get past testing

     

     

    Apple TV 2, playing music from iTunes Home Share library does not exhibit the same problem.

  • Alley_Cat Level 6 Level 6 (16,625 points)
    Currently Being Moderated
    Dec 5, 2011 10:47 AM (in response to steveuk71)

    Please send details here:

     

    http://www.apple.com/feedback/appletv.html

     

    That's the best way to get it fixed.

     

    AC

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