I, like so many of you, am in EXACTLY the same boat - a BRAND new customer who has paid a premium for essentially a crippled device that can't even provide a full days use.
This is really beyond ridiculous, the problem seems to be epidemic levels. Apple have really dropped the ball with this one and what makes it worse (like so many have said before) we are seeing little to no acknowledgement and no guarentees that the upcoming 5.1 is gonna fix anything. In fact the few reports that are trickling in from beta adopters is saying not to hold your breath. What if the problem can't be fixed via software update, does this mean we have all paid top dollar for a brand new device which in the real world is practically unusable?
I just got a iphone 4s on a 24 month contract, last week. It is the first time I have bought an apple product (not really sold on the hype) and so far my experience has been so underwhelming its not funny.I have had the phone for a total of 5 days now and like so many here, the brand new phone, out of the box, drops approximately 70% battery life in approximately 7 hours of use. I am losing approx 10 - 15% per hour in standby, no calls, nothing.
After searching for answers I came across this forum and disturbingly found out its not just me, but by the looks of it pretty much the majority of new 4s buyers! I have tried all the reccomended things (factory resets, disabling location services and all the other jazz mentioned a million times here) with no luck. The fact that so many of us are getting the exact same problem points to one thing --> Apple messed up.
If apple think it is acceptable to leave their customers with half a days use on a brand new mobile device, there is something seriously wrong here. I hope they do have a class action taken against them because this is effectively highway robbery.
What happens to all of us who have signed up on contracts and are now locked into two years with this piece of junk that doesn't even work as advertised?
How this situation could be seen as acceptable by any standards is beyond me. I am taking my phone back first chance I get and demanding a refund.
I am also staying away from the apple hype from now on. After never giving into the fanboy hype this is the first apple product I have given a go and it has failed miserably. I would take my nokia e71 which makes reliable calls, has a FREE GPS system with turn by turn navigation (and does not rely on a data connection) a tactile keyboard that I can actually use intuitively with one hand and oh yeah AT LEAST 2-3 days of HEAVY use on only one charge - over this glorified retina coated piece of hype - ANY day of the week.
Shame on apple for releasing a faulty product and letting customers hang like this for so long, its disgusting practice for a company that prides itself so much on the end user experience they claim to be able to provide.