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I can't send an sms/text from iphone 4S (iOS5.01)

303745 Views 75 Replies Latest reply: Feb 11, 2014 6:33 AM by wingsmythe RSS Branched to a new discussion.
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lordmj Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 16, 2011 1:30 AM

I can't seem to send sms text messages to a specific VALID contact from my iPhone 4S (iOS 5.01). I get a "message send failure" indication.

I have inserted the full area code, and try everything listed from Apple Knowledge Base support.apple.com/kb/HT1337

I have also tried restoring my iPhone 4S, attempting to send an SMS from a fresh phone without restoring my back up and nothing seem to work?

Its definetly not an issue with my carrier, as I tried inserting my sim card onto my old iPhone 4 (iOS 5.01), and I am able to send the SMS.

Does anyone know what could be causing it? Is anyone having the same issue?

Please help. Thanks.

iPhone 4S, iOS 5
  • 博from上海 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Nov 16, 2011 2:19 AM (in response to lordmj)

    Same problem here - Location: Shanghai/ China - carrier CMCC

     

    And CMCC said they had no solution .  Apple ! You win

  • kamran.chatha Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 16, 2011 11:18 AM (in response to lordmj)

    Hi there i have an issue with my iphone 4s my imessaging is on from the settings but the wierd thing i got to know after watching the tutorial videos on the internet is that the option for turning the mms in the "settings" is not there i hv also updated to ios 5.0.1 but the problem persits

    While sending an i message i can not send message to an email address... There is no "@" sign on keyboard while i am writtin in "to"...

     

    Even wierder thing is that i also have an ipad 2 and imessaging is on for it, and when i sendd my imessage to my iphone 4s i can see it on iphone and also am able to reply to my ipad BUT i cannot create a new IMESSAGE :-SS and cant send to any other person

     

    Twisted it is!!!

     

    Please guide!!

  • Actrol Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 16, 2011 4:31 PM (in response to lordmj)

    I have a similar problem. When I reply to a SMS I cannot press the send button. 

     

    So far I've followed your steps above and done a power cycle.

     

    Will upgrade iOS tonight if no other suggestions are forthcoming.

  • peterfromrocklea Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 21, 2011 2:55 AM (in response to lordmj)

    I have the same issues- bought a 4S yesterday and no longer have SMS texting capability. Took the SIM out and put it back into my Iphone 4 with OS 5.0 and all is okay. Put it back inoto the 4S with OS 5.01 and SMS does not work again.

    Also have noticed that I have had to pair the 4S a number of iems with my car bluetooth as it looses recognition. I have to delete the Iphone from my car bluetooth and then re- establish.

     

    Definetly and issue with the latest update of OS 5.01.

  • -SHAGY- Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 29, 2011 7:49 PM (in response to lordmj)

    I bought my iphone 4S from Qatar and using it in Pakistan...initially was able to send a few messages but then started having issues...even with that sometimes the message would get through sometimes not...I even bought a new sim as suggested by some user here but that hasnt helped either....I have tried calling Apple US several times and have been placed on hold for 15-17 minutes but not been able to get in touch with anyone....can Apple please guide us here?

  • chester_mand Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2011 10:34 AM (in response to lordmj)

    i had the same issue... i went to the apple store to get a replacement for my phone... and i restored from backup.... and i just noticed i can't send and received messages... and when i open message it always showed     -1....

  • chester_mand Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 4, 2011 10:37 AM (in response to lordmj)

    and when i try to a new message to somone else, once i hit send it crash and pop back to the home screen....

  • corafromhicktown Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 8, 2011 4:07 PM (in response to lordmj)

    Ok so im not sure if this will work for all of you but its worth a try , i resently got the 4s and was having trouble txting only one person on my list ..... when i first added his number we were able to caht it up , then 2 days later i coulent send him anything , i could recive them but not reply .....so i was playing around and i thought id be funny ....thinking it wouldent work ....i took the +1 from the first of the number out ...then like magic it worked ....but all my other numbers start with +1 .....strange huh?

  • olhmr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 10, 2011 6:03 AM (in response to lordmj)

    I did what corafromhicktown did and removed the area code on just one number. No idea why, but removing the area code from one number and then texting that number seemed to solve it, at least for me. Now I can send and receive texts to and from anyone.

     

    I also did what customer support told me to do, that is, wiped off my sim card, restarted device and called ##002#. However, I really don't think that did anything, as nothing started working until I removed the area code.

     

    Some specs:

    iPhone 4S

    iOS 5.0.1 (9A405)

    Carrier: O2 UK

    Location: Nottingham, United Kingdom

  • frank46 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 10, 2011 6:50 AM (in response to lordmj)

    same problem here....iphone 4s-5.0.1

     

    continuously sending sms failure and also INVALID SIM!!!!!!!!!!!!!

     

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

    ANGRY!!!!!!!!!!!!!!!!!!!

  • MrSmoryBoy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 12, 2011 7:37 AM (in response to lordmj)

    I had this problem, i turned off my iPhone then back on and it now works..

  • JonnyTechno Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 16, 2011 4:19 AM (in response to lordmj)

    Hi All,

     

    I've had a few user with this problem at work.

     

    the prob seems to be related to the contacts in the phone addressbook & sms addressbook interaction

    there were reports that the area code the brackets may be the cause.

    My initial workaround was to create a new contact which workedon one or two phones that had a problem texting particular contacts that had previously worked

     

    I have found the following:

     

    when a new contact is created with the same name as another they merge (occaisionally fixing the bug)

    if the contacts merge you may see a section in the contacts page called "linked cards"

    if so check that the number does not include an area code in the UK it's +(country code)(area code)(number)

    +44 (0) 7123456789 so the "(0)" should be removed on all cards/contact info pages relating to that contact

     

    IOS actually inserts the brackets & in the UK the area code should be omitted when a country code is used, if the country  code is not used the area code must be ... kinda XOR

     

    It worked for us .... hope it helps you guys

     

    JonnyTechno

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