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iTunes radio stops streaming on its own

42564 Views 66 Replies Latest reply: Dec 8, 2013 11:01 AM by mikeindc RSS
  • lupunus Level 3 Level 3 (995 points)
    Currently Being Moderated
    Oct 7, 2011 1:55 PM (in response to dcleblond)

    dcleblond wrote:


    Also, when iTunes drops it DROPS... as in hangs and requires a Force Quit.

    You did not mention that fact.

     

    On which kind of streams your iTunes stopped and you have to force quit?

    Imported songs or webradio?

     

    Lupunus

  • martinz Level 1 Level 1 (0 points)
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    Oct 7, 2011 2:57 PM (in response to lupunus)

    I don't think this is (just) wireless config. As I said earlier, it happens to me on my wired connection.

  • martinz Level 1 Level 1 (0 points)
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    Oct 7, 2011 2:58 PM (in response to martinz)

    and yes, it's only streaming web radio.

  • lupunus Level 3 Level 3 (995 points)
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    Oct 7, 2011 3:16 PM (in response to martinz)

    martinz wrote:

     

    and yes, it's only streaming web radio.

    Sad to say, I've the same problem with iTunes 10.4.1 on web radio and still no solution or reason found.

     

    Had posted a own question about that and still no answer.

     

    As my wireless run as designed and fast too, I can confirm that this "hang" of iTunes is not a wireless issue.

     

    I had mentioned the wireless cause a lot of people blaming iTunes when a stream drop while a album is played. On such cases it's mostly the wireless.

     

     

    Lupunus

  • dwaldhei Level 1 Level 1 (0 points)
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    Oct 9, 2011 8:09 AM (in response to lupunus)

    I was having the same issue for the past few months and was convinced it was an iTunes upgrade bug.  I switched my ISP last week and have not had the issue since.  I can also now stream Hulu Plus in HD, which I couldn't do before without hiccups and I was on a 20Mbps plan.

     

    Try running some traceroutes to your streaming radio site and see if you get routed someplace out of the way.  If you can, compare those to traceroutes on other ISP's in your area.

  • lupunus Level 3 Level 3 (995 points)
    Currently Being Moderated
    Oct 9, 2011 8:36 AM (in response to dwaldhei)

    dwaldhei wrote:

     

    I was having the same issue for the past few months and was convinced it was an iTunes upgrade bug.  I switched my ISP last week and have not had the issue since.

    As wrote before, I have that too on stations which stop the stream regularly after a fixed time and also if the ISP renew the IP (every 24 h once) or when the steam stopped by closing clam shell of the Mac.

    It's definetively in 10.4.1

    By the way, I did not have that issue with 10.4.x before the feckin useless new version of "home sharing" which came with 10.4.1.

     

    Lupunus

  • vtowel Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 11, 2011 8:57 AM (in response to John Galt)

    John Galt wrote:

     

    ...

    I can find no correlation to this behavior to any iTunes version. There is a correlation to general internet slowness, though, so I don't believe it's a problem that Apple can fix.

    I'd just like to confirm that this behaviour is not unfamiliar to me at all, as my household has used iTunes to stream radio every day for quite some time now (about the past 2 years). This particular issue has reared its ugly head more and more often in recent months and has finally spurred me to Google the problem, and thus I came across this thread.

     

    I'd like to point out that this happened across multiple operating systems (Mac OS X Snow Leopard, Lion, Windows Vista, Windows XP), different hardware (MacBook Pro, Toshiba laptop, Acer netbook), different ISPs (a DSL provider in BC, Canada, as well as a completely different DSL provider in Ontario with a different backbone), and different router setups (from Linksys to Siemens to direct connection to DSL modem). This is mostly what makes me suspect it is an iTunes software problem, and not an Internet connection or other problem.

     

    Furthermore, as many users have already noted, VLC is not prone to "giving up" the way iTunes curiously is. Even with gaps spanning minutes of zero Internet connectivity, VLC will patiently wait until it can continue streaming again, and when connectivity has been restored, VLC resumes streaming. iTunes tends to give up relatively easily, and unfortunately there are no options to tell it to retry or anything like that.

     

    Since it seems Apple has - as yet - no interest in doing anything to correct this behaviour, it seems other people have. I just came across an AppleScript at Doug's AppleScripts for iTunes that seems to have been written to address just this issue: Nudge Stream URL. Most unfortunately, however, my home's current music hub that runs iTunes for streaming radio is an Acer netbook running Windows XP, and Doug's AppleScripts are not compatible with Windows. Alas!

     

    I implore Apple to take this issue seriously so that we can continue using our favourite media player to enjoy streaming radio.

  • Mike072 Calculating status...
    Currently Being Moderated
    Feb 22, 2012 1:18 PM (in response to vtowel)

    I have had trouble with iTunes version 10.5.3 stopping after hours of seamless streaming.  When I try restarting the radio station, it repeats a short section that it had played before stopping.  Then, it gets stuck.

     

    My solution was to open iTunes advanced preferences and rest the iTiunes store cache.  That seems to have freed up iTunes again.  I was able to restart the radio station with no problem after restting the cache.

  • Mike072 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 22, 2012 4:40 PM (in response to Mike072)

    Sorry.  The word was supposed to be "reset"......not "rest".  So, in the second paragraph of my original reply above, it should have been, "....and reset the iTunes Store cache."

  • Walter Wedler Level 2 Level 2 (225 points)
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    Feb 24, 2012 2:02 PM (in response to ztefff)

    I got that too!

                           W.W.

  • stocks22 Calculating status...
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    Feb 25, 2012 7:22 AM (in response to Walter Wedler)

    It worked! Thanks!

  • Walter Wedler Level 2 Level 2 (225 points)
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    Feb 27, 2012 12:15 PM (in response to stocks22)

    Did not work!

                          W.W.    

  • Mike072 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 27, 2012 6:52 PM (in response to Walter Wedler)

    Yes, W.W.

    I found out it woked the first time to reset the cache, but not the second time.  So, that was not helpful after all.  Sorry and disappointed, too.

  • Joseph Giardino Calculating status...
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    Feb 28, 2012 11:09 AM (in response to John Galt)

    It's not bandwith, it's iTunes, all over the country. different people with different setups all complaining about the same thing, coincidentally right after an upgrade.. Aplle will deny it of course, until they fix it.

  • William Doerr Calculating status...
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    Mar 16, 2012 12:24 PM (in response to Joseph Giardino)

    I hear you, Joe . . . Just upgraded to a new Mac PowerBook and Lion . . . and discovered that many channels on iTunes radio were no longer available . . . and others are now producing on an intermittent basis.  I hope Apple hears the clamor and responds accordingly.

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