7 Replies Latest reply: Apr 28, 2012 9:02 PM by rickEy2foryou
Roger Barre Level 2 Level 2 (225 points)

I went to the Apple Store, bought something, and used the Apple Store app on my iPhone to pay for it.  Easy.  I opened the Apple Store app and saw my receipt, but now I'd like to save that receipt in my receipts folder, and I cannot figure out how to get that receipt out of the Apple Store app and onto my computer.

 

Can this be done?


iPhone 4S, iOS 5
  • 1. Re: "Apple Store" app: how do I get the receipt out?
    Carolyn Samit Level 10 Level 10 (89,725 points)

    Roger...

     

     

    You should receive an email confirmation within 24 to 48 hours of purchase. That is your receipt.

     

    All apps purchased from the iTunes or Mac App Store are recorded. Click Store from the iTunes menu bar then click View My Account > Purchase History.

  • 2. Re: "Apple Store" app: how do I get the receipt out?
    Dah•veed Level 7 Level 7 (30,315 points)

    He is not asking about a purchase from the iTunes Store(s) or the Mac App Store. He stated that he went to a real "brick & mortar" Apple Store and used the Apple Store app to purchase something.

    The other major feature coming in Apple’s new app? Customer self check-out at retail stores. This is a huge deal and Apple is the first to be able to put it together. Here is how this will work: after you find the item you want to buy, like an accessory, you launch the Apple Store app on your iOS device and there will be an option to buy a product in the store. You scan the product with the camera on your device in the app, click purchase, and it will charge whatever credit card is associated to your Apple ID. You then just walk out of the store. Yes, we have been told that Apple will not be checking purchases which seems hard to believe, but this self check-out option will launch Thursday worldwide at all Apple retail stores.

     

    http://www.bgr.com/2011/11/01/new-apple-store-app-launches-thursday-heres-how-it -will-change-apples-retail-operations/

  • 3. Re: "Apple Store" app: how do I get the receipt out?
    Dah•veed Level 7 Level 7 (30,315 points)

    Roger, we have no Apple Stores with which I can test this here in Mexico. Does your iOS device give you the option to print the receipt or email it?

  • 4. Re: "Apple Store" app: how do I get the receipt out?
    Roger Barre Level 2 Level 2 (225 points)

    No.  As far as I can see, it gives no options whatsoever to do anything with the receipt but leave it in the app.  Also, the app does not appear in Settings, so there's no way to select a choice there, either.

  • 5. Re: "Apple Store" app: how do I get the receipt out?
    Dah•veed Level 7 Level 7 (30,315 points)

    So there is no arrow-emerging-from-a-box icon anywhere? What happens if you tap and hold on the face of the receipt, do any options present in a contextual menu?

     

    If nothing like the above is available then I suggest taking a screenshot of the receipt; press both the Home and On/Off buttons simultaneously and very quickly. The screenshot will appear in the Camera Roll of the Photos app. You can do anything with it that you can any photo; email it, print, etc. If your are using Photo Stream in the iCloud service it should also appear on your other devices in the Photo Stream.

     

    On a more personal note; after you made your purchase with the app, did any staff check to see that you had bought the items as you were leaving the store.

  • 6. Re: "Apple Store" app: how do I get the receipt out?
    Roger Barre Level 2 Level 2 (225 points)

    No, there is no icon (like the usual arrow emerging from a box) that indicates any possible sending option. Holding on the name of the receipt merely opens it, and no further send option remains. 

     

    Holding on the receipt opens the magnifying glass and the copy option. 

     

    The receipt is larger than the screen, so doing the Screen Capture captures only that portion of the receipt that is visible in the screen.

     

    And no, no one checked to see if I'd bought it, but I carried my purchaes out in a bag that the salesman gave me.

     

    I'm going back to the store today to return one of the items, and I'll see if anyone there can figure out the receipt question.

     

    On the whole, it was not a convenience, as I had to do the entire authorization procedure for each item - I couldn't just do them all as one transaction.  it's much easier to have one of the store employees ring up the items.

  • 7. Re: "Apple Store" app: how do I get the receipt out?
    rickEy2foryou Level 1 Level 1 (0 points)

    Hey Roger,

     

    I'm having the same problem. i need to print a receipt from the store app/  This this ever get fixed and if so, how did ya do it?