I can't beleive that after years of waiting when I finally switch to Apple with a MBA 13 i7 there is a fundamental bug that makes the machine unusable! It is 1 month old and running 10.7.2 OS and I can only use the internet when I am within 1 meter of my home router.
It is appalling that all my other devices work fine on my 10MB fiber connection, but the MBA is dead in the water. I have both the sleep problem (need to turn WiFi on and off for it to reconnect) and as soon as I move more than 1 meter away the connection is so intermittent as to be unusable.
The fact that Apple is ignoring this and there hasn't been more of an uproar in the press is astounding to me!
Month old air and while traveling (friends apt wifi, public wifi, coffee shops, USA, Thailand, etc.) its a hit or miss if my MBA 13" i7 will see the signal. Some days it will see it other days it wont, while PCs, My Ipad, MBPs see it all the time, everyday. I'm thinking I should of just saved the $1500 and bought a $200 netbook.
this week I went to the Apple Store in Sydney. I explained the problem and they took the computer to replace the airport card. Back home, and the problem is still there. Do you know whether I can swap the MBA with a MBP? The MBA is about 4 months old, 4 months of wifi torture, and I can't take no more. thanks,
p.s. or any hint on when 10.7.3 will be out???
Just want to add my name to the list of unhappy campers in case Apple is actually listening to this thread. This is the message that greets me every time I open the lid of my MBA 11" upon arriving home from work (where we have the newest model Airport Extreme base station). At home I have an older AP Extreme running N-mode that works fine with every other Mac and iOS device in the house, but my MBA will not connect automatically. Instead I have to manually choose the access point from the Airport menu every time (it always fails when selected from the pop-up dialog box).
Absolutley disgraceful peformance by apple, bought a brand new 11inch MacBookAir when it came out back in August continued problems with wifi, not connecting and not recognising networks, now intermittent connection problems with my mouse and keyboard.
my laptop is currently sat on top of the reuter and it is now the *5th time I am trying to write on this forum.
Shame on you apple.
Same here, MacBookAir, bought in August, ap unreachable if more then 10 meters away, it never reconnect to known wifi, connection sometimes drops, speed always ridiculous.
Because of this once I needed to restore it and thanks to apple internet restore it showed days as time to download, I had to buy and connect by cable.
For a 1150€ laptop, its really -REALLY- annoying
2 Months ....no ******* update.
Lost a ******* ebay bid.
Have retyped about a dozen emails that didn't get ******* sent.
About to throw this ******* thing at someone.
Oooops, I apologize for my language. I hope someone from the upper eschelon of Apple Communities doesn't happen to read this and actually take ******* notice of the problem.
This may not be the ideal fix for everyone but for now it is the best fix I have been able to find. The whole reason I purchased a macbook air 11 inch was because of its mobility. Since it lacks an ethernet port without wifi the device is not very useful to me. So what I did is I simply disabled the wireless password on my modem through the main computer that the modem is connected to. Like I said it is not the ideal fix because it opens up your wireless network to your neighbors but so far it has been the only thing that has worked for me. Luckily I know both my neighbors but if you live in an apartment this could be a problem.
Hmm, I have no idea then. I purchased my macbook air 11 inch about a month ago and since day one it has caused problems with the wifi. I even had to contact timewarner a few times and they reset everything which only fixed the problem for a day or two. I tried every security setting on the list for the modem (WEP, WPA, etc) but nothing worked. It still said network timed out. I tried disconnected all other devices on my network's wifi and even the direct connections and still no luck. Today I decided to turn off the password and leave it as an open network and it has been working perfectly since I did that. I hope Apple fixes it soon because I would like to put the password back on eventually.
I also have a 2011 Macbook Air and it recently had a pixel issue. I brought it to Genius Bar, where they happily and quickly replaced the display within 24 hours. I was impressed!
THen I get home, and my Internet is crawling. No matter where I speed test, I get such slow speeds. All my other devices can connect and get blazing fast speeds.
I got an Air because itr's supposed to be the best - but it needs proper WiFi. Why is this happening???
I've troubleshot it all, including but not limited to router and modem resets, updates, clearing caches and permissions, doing an Apple hardware diagnostic check,. changing and adding Internet locations and disabling/enabling passwords, getting a NEW router.
Now what? I can't believe I spent so much and I can't even view a lo-res YouTube video without waiting for 5 minutes of buffering. Ugh!
PS - APPLE! Fix this please. I paid a lot more than I can afford to for what I thought was the best brand. Fix it, ASAP!
Where are the press/tech blogs regarding this mess?
I'm having the exact same issues you've described. I've just been going along with it, waiting, hoping that somehow Apple fixes this.
My iPhone 4S, iPad 2, and iPod Touch 4G...all connect and stay connected to my apartments wi-fi router, yet my Late 2011 OS Lion X MB Air 13" (which costs as much as all the others combined) can not connect on Wake, and will not stay connected consistently. This morning alone, just while browsing and chatting on Adium, I've had to turn the Wi-Fi On/Off 3 times to reconnect, because it was just disconnecting randomly.
I called Apple Support, they said they could not help me unless I had the Apple Care for my MBA, which clearly has an issue which is not under my control and is a known issue. They told me that they could make me an appointment at the Genius Bar, but this is a known issue with Macbook Airs, I doubt replacing it will do anything at all.
After all there are 100,000 views, and nearly 400 posts regarding this mess - which I also directed the Apple Care agent to.
I for one, will not be purchasing a MBA in the future, and will be warning my family & friends (many of whom do purchase other Apple products).
Apple needs to pay attention to this thread, or they are going to lose a lot of business.