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Quit Mail Program

1361 Views 5 Replies Latest reply: Dec 14, 2011 6:24 PM by yaform RSS
Levainghome Calculating status...
Currently Being Moderated
Aug 13, 2011 2:51 AM

When I want to turn my macbook off, it tells me it can't because the Mail program is still running. But when I then try to quit that application, nothing happens, Mail just stays activated. I can open the window but the quit button in the menu is grey. What do I do?

MacBook, Mac OS X (10.6.8)
  • A.E.S. Level 2 Level 2 (485 points)
    Currently Being Moderated
    Aug 13, 2011 3:11 AM (in response to Levainghome)

    Hi. Try force quit to close the mail application (click the Apple icon and then Force Quit). You should see a window with the list of apps running. Just click the mail app and quit. Backup your mail then delete the preferece list - com.apple.mail.plist. You can find this in ~/Library/Preferences.

     

    Good luck!

  • chrisfromhopewell Level 4 Level 4 (1,085 points)
    Currently Being Moderated
    Aug 13, 2011 4:02 AM (in response to Levainghome)

    If the solution that AES gave you doesn't work...

    Open Activity Monitor (applications > utilities).

    From there you can find all the processes that are running and just find mail and quit/force quit it. Just don't quit other processes.

     

    Chris

  • Looter Level 1 Level 1 (55 points)
    Currently Being Moderated
    Aug 31, 2011 9:56 AM (in response to Levainghome)

    I’ve seen the exact same thing for some time. The odd thing is Mail.app isn’t frozen and doesn’t say ‘Application not responding’ in the Force Quit Application window like you would expect it to. But ‘Quit Mail’ and several other menus are greyed-out. It is like part of Mail.app quits then halts the quit process leaving it in a semi-quit state. But the app is still open and you can access the menus.

     

    This bug has been around for a while. NOT fixed in 10.6.8.

     

    I wonder if anyone is still experiencing this in 10.7.x?

  • CHH Level 1 Level 1 (5 points)
    Currently Being Moderated
    Aug 31, 2011 8:01 PM (in response to Looter)

    Had this problem on SL.  Still have it on Lion, now.

    Looking forward to having a solution

    Thanks

  • yaform Calculating status...
    Currently Being Moderated
    Dec 14, 2011 6:24 PM (in response to Levainghome)

    Still having it in Lion aswell. Always checking activity window in mail and its always active in some way. Sometimes looping. Think it has to do with the rules. Using a lot of them.

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