1 2 Previous Next 19 Replies Latest reply: Aug 14, 2013 10:43 AM by Peter Berglund
ronin79 Level 1 Level 1 (0 points)

After making the transition between mobileme and iCloud my bookmarks continue get duplicated.  I have tried slowly deleting the duplicates and turning off sync on all my devices.  It seems the duplicates are being held on the server and I have no idea how to stop it or reset the information.  I am ok with losing all the bookmarks and starting over as it is not manageable right now.


iCloud, Mac OS X (10.7.2)
  • 1. Re: Getting duplicate bookmarks after sync
    Carolyn Samit Level 10 Level 10 (89,660 points)

    On your Mac open System Preferences > iCloud. Deselect the box next to Bookmarks then reselect then restart your Mac.

     

    On any iOS devices tap Settings > iCloud

     

    Switch Bookmarks off then back on then reset the device(s).

     

    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

  • 2. Re: Getting duplicate bookmarks after sync
    dougfromchicago Level 1 Level 1 (0 points)

    I have followed all the steps listed above, however, I'm still seeing the duplicates on my Mac Mini and on my iPhone.  My iPad now has no bookmarks.  Bookmarks are turned on on the iPad under settings, iCloud, bookmarks.  Any more thoughts?

  • 3. Re: Getting duplicate bookmarks after sync
    dougfromchicago Level 1 Level 1 (0 points)

    Also, I went into the bookmarks editor and deleted all the duplicates on teh Mac Mini.  they don't appear there, but they are all still there on the bookmarks bar.

  • 4. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    I wrote a blog post about how to remove duplicates and then reset iCloud. 

    I had the same issue with thousands of bookmarks getting duplicated.  I tried tons of steps until I found a way that worked.  I then re-created the problem to see if my method would work again and it did. 

  • 5. Re: Getting duplicate bookmarks after sync
    GH Level 2 Level 2 (390 points)

    Peter,

    What was the method you used to clear duplicates?  I assume the bookmark continue to be synced between ios device and the desktop?  Your blog link takes me to my iCloud sign in.

     

    GH

  • 6. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    GH, my blog post was removed when Apple pulled their web hosting. I moved it to http://macandiostips,com

     

    I hope it's helpful. 

  • 7. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    Http://www.macandiostips.com is the link to the blog post. Sorry for the typo and I can't go back and edit the entry above here from my iPhone. /Peter

  • 8. Re: Getting duplicate bookmarks after sync
    GH Level 2 Level 2 (390 points)

    In the system prefs/icloud there is only a toggle for safari and not obvious toggle for bookmarks??

    GH

  • 9. Re: Getting duplicate bookmarks after sync
    eiffel Level 1 Level 1 (0 points)

    Hello,

     

    I have been on your site, paid for Safari Prairiefire, followed step by step your guidelines and... as soon as I switch on my iPhone unwanted bookmarks appears again and again. I am getting mad with this sync problem!!!

     

    What could I do?

     

    FL

  • 10. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    Eiffel,

    First, did the app eliminate the duplicates locally on your Mac first? 

     

    GH,

    Yes, it seems like the name for the bookmarks syncing is changed such that it is now called "Safari" instead. 

     

    I wonder if iCloud's Safari syncing has somehow changed since the step-by-step guidelines didn't work for Eiffel... The problem is that it's really touch to troubleshoot iCloud but I will try and get back here.

     

    Peter

  • 11. Re: Getting duplicate bookmarks after sync
    eiffel Level 1 Level 1 (0 points)

    A bookmark file has been recreated automatically despite I have unchecked Safari in iCloud preference's pane.

     

    I am so fed up that I am ok to completely delete the bookmark file. But I can't succeed even in this situation.

    I have tested BookMacster without any more success.

     

    It reports an error saying the Apple's iCloud is currently syncing my bookmarks. But I repeat my Safari option is unchecked in iCloud pref pane!!!!

  • 12. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    Eiffel,

     

    I just did as follows:

     

    1. Quit Safari

    2. Make a backup copy of my ~/Library/Safari/bookmarks.plist file

    3. Uncheck the Safari box on my Mac's iCloud settings pane in System Preferences. 

    4. Deleted the ~/Library/Safari/bookmarks.plist

     

    On my system the bookmarks file was NOT automatically created.  Of course, when I launch Safari, a factory default bookmarks file will be created.

     

    I notice that Apple has updated their Knowledge Base article about troubeshooting iCloud bookmarks on iOS devices, especially interesting that they instruct to reset Safari and give enough time for the syncing to occur..  I am thinking that the issue is with iCloud and iOS since you get the problem with duplicates once you turn it back on on your iPhone.  I suspect the bookmarks data in iCloud have not been fullly erased, which is aboslutely necessary in order to remove duplicates (since the 'syncing' actually will merge rather than sync the first time).

     

    It seems like the guidelines i posted way back don't work any more (other than that Safari Prairiefire does it's job).  I hope we can figure this out so I can update the blog as well..

  • 13. Re: Getting duplicate bookmarks after sync
    eiffel Level 1 Level 1 (0 points)

    I am getting really mad,

     

    Mac Preferences / iCloud / Safari is unchecked on the iMac.

    Safari is not running

     

    Mac Min is running on Snow Leopard so, I think, there is no Sync with it. (and Safari bookmark is completely different and not sync with anything)

     

    Safari is unchecked on the iPhone

     

    Safari is unchecked on the iPad

     

    And the problem remains. Again, again and again a new empty bookmarks.plist is created automatically. I have sent 100 to the trash. And again a new one is created within 1 min.

     

    Do you have an idea? I used MobileMe in the past.

     

    Thanks for your help.

     

    Eiffel

  • 14. Re: Getting duplicate bookmarks after sync
    Peter Berglund Level 1 Level 1 (40 points)

    The one that's recreated, is that identical to the one one on the iPhone. iPad or the One previously on the Mac mini?

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