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Credit card not processing

473 Views 1 Reply Latest reply: Nov 4, 2012 5:24 PM by ipsyd RSS
sherrie from memphis Calculating status...
Currently Being Moderated
Dec 25, 2011 7:22 PM

I just got an Ipad 2 for Christmas and downloaded a free game, but inadvertently bought something in relation to the game. I tried paying for it but it said the security code on my credit card was invalid. I thought the card might have been declined so I tried to change it to another card, but when I try to process it iTunes said "Credit Card processing not available..." Does anyone know when this will be fixed? Or what I can do to pay for this app thing? I can't download any other apps until I pay for this thing but it wont charge my credit card.

iPad 2
  • ipsyd Level 1 Level 1 (85 points)
    Currently Being Moderated
    Nov 4, 2012 5:24 PM (in response to sherrie from memphis)

    I was having this exact issue when I was set up to use PayPal as my payment method. I fixed it by -

    1. going to my iTunes account and selecting None as my method of payment, then clicking Done

    2. confirming this on my account page - which then said Add (or Set up, I can't remember) a Credit Card

    3. on the Add a credit card page, I again set up the exact same PayPal account I had before.

    4. I was then taken to the PayPal website to confirm that I wanted to use my PayPal account for iTunes purchases, and finally

    5. I was taken back to my account page in iTunes, which looked exactly the same as before BUT...

     

    The next time I tried it, my purchase went straight through! (And this was less than 5 minutes after I'd had the "Credit Card processing is temporarily unavailable" message.)

     

    YMMV, but I guess a similar revalidation process would work for credit cards too.

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