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Why do I receive a file winmail.dat when other MAC devices get a regular attachment?

60568 Views 46 Replies Latest reply: Apr 4, 2014 3:08 AM by Richard Nixon RSS
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rebz Level 1 Level 1 (0 points)
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Dec 25, 2011 9:09 PM

I'm going crazy over this one.  About a month ago, my partner's email attachments began appearing as (unreadable) winmail.dat.  I've the issues on this forum, about rich text vs. plain, etc.  But I can't understand why on my Mac devices (laptop, ipad, iphone) they come through like this, while on my friend's device, they come through as .doc or pdf or photos.

 

Do I need to adjust a setting?

 

I use me.com (icloud).  When I forward to gmail, I can download.  But I shouldn't have to forward to gmail to get the info.

 

Any wisdom would be wonderful!

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