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All replies
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Helpful answers
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Dec 27, 2011 8:54 PM in response to KKLW904by Ronda Wilson,Hi, and welcome to Apple Support Communities.
Could it be your settings?
There is a list of ideas here:
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Dec 28, 2011 4:59 AM in response to Ronda Wilsonby KKLW904,Thanks for your response, but the initial problem is that I'm still stuck in the set-up process. I can't move past this screen to get to anything else unless I can get it to accept my wireless network password, or I suppose I could go back one screen to the "How Do You Connect?" screen and select "My computer does not connect to the Internet." I presume that might get me past this set-up phase into an area where I could futz around with settings. But I was concerned about disabling something I couldn't fix later (me, not a techie!) by selecting that. What's the consensus? Should I just do that so I can get out of the set-up process? Will I be able to reactivate my AirPort once I'm just in operating mode? I really should be more technically proficient than this...
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Dec 28, 2011 5:11 AM in response to KKLW904by KKLW904,Duh. Finally remembered that I do actually have a wired connection I can use. So I selected connect via ethernet and was able to move past the set-up stage. Will now peruse the advice on changing settings and get back to you if I'm unable to solve the problem. Thanks!
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Dec 28, 2011 1:00 PM in response to KKLW904by sdfox7,★HelpfulThe AirPort utility that comes with Tiger is now far out of date, so use Software Update to update it. That may fix your problem.
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Dec 28, 2011 3:21 PM in response to sdfox7by Ronda Wilson,★HelpfulAs a matter of fact, it would be a good idea to update the OS to Mac OS X 10.4.11. This may help, too.
http://support.apple.com/downloads/Mac_OS_X_10_4_11_Combo_Update__PPC_
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Dec 28, 2011 6:21 PM in response to Ronda Wilsonby KKLW904,Didn't even think to update the OS or use software update. Feeling kinda dumb about that. So, that was helpful. However, it didn't fix the problem. Still getting AirPort error when trying to join the wireless network. I know it's the right network, and I know it's the right password (have connected both my smartphone and newer laptop using that password tonight). Very frustrated and only have wired connection in one room of the house - of course not the room where the laptop is going to live!
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Dec 28, 2011 8:25 PM in response to KKLW904by sdfox7,Do you know if your network is set up as WEP or WPA? Tiger 10.4 may not recognize it, especially without the .11 update. It's also possible you would need to enter the key differently. For example, I think on my old OS 9 laptop you need to enter a $ before you enter the password.
Also, are you entering a passcode or hex key. On my PowerBook and iBook, it requires the hex key, not the passcode!
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Mar 14, 2014 3:00 AM in response to Ronda Wilsonby chirkov90,This solved my problem, Thanks very much
