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Problems with iPhone 4s and bluetooth ear piece?

26543 Views 43 Replies Latest reply: Jan 10, 2013 4:33 PM by PookieBear1 RSS
  • bk4s Calculating status...
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    Dec 19, 2011 9:39 AM (in response to frank260)

    Finally got my fixed when they replaced it.  Went through the whole process, reset, reset, factory restore....still didn't work.  Was told by support that they never heard of the problem etc.  Finally returned it got a new unit and all is fine and running IOS 5.0.1.  I tried it with three different bluetooth headsets before going the return route, but the situation was the same on all the headsets.  Now all the different headsets will work and no problems so far, after one week. 

  • phillipfromekali Calculating status...
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    Dec 21, 2011 11:31 PM (in response to frank260)

    I am having similar problems. My Clipart 801 bluetooth headset connects immediately to my new iphone 4S and works for the first call. After that, any new calls cannot be anwered at all, either by heaset or on the iphone or by speaker phone. I have to reboot the phone and start over again. The store I bought the phone from stated Apple is aware of the problem and will probably issue a repair update soon.

  • MacKyver Level 1 Level 1 (5 points)
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    Dec 25, 2011 3:57 PM (in response to frank260)

    I have several Plamtronics Voyager Pro and the latest Samsung HM7000, they all exhibit this problem on my iPhone 4s, very annoying.

     

    I really didn't want to believe it was hardware problem, but now I seem to have no choice but to exchange it. Hopefuly Genius Bar staff will not give me problems.

  • glennstapo Calculating status...
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    Dec 29, 2011 8:01 AM (in response to frank260)

    Bought the 4S from the Apple store in Southlake, TX on Dec 21.  Had the same problems mentioned in this thread with a Plantronics M1100 and the bluetooth in my car.

     

    Once it gets locked into this 'speaker' mode the only thing I can do is off/on or turn the Bluetooth service off/on.

     

    Took it to the Genius Bar yesterday and they blamed the bluetooth devices and told me to go to those manufacturers (Plantronics and BMW) and get them compatible with Bluetooth 4.0.  No replacement was offered.

     

    I'm disappointed and angry with Apple.  Both these devices worked flawlessly with my 3GS.  I'm returning the 4S and moving back my AT&T contract to month-to-month with the old 3GS until I can find a better solution. 

     

    Android?

  • MacKyver Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 29, 2011 1:39 PM (in response to Daddion)

    This problem existed since OS 5.0 already on my iPhone 4s.

  • MacKyver Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 29, 2011 1:41 PM (in response to bk4s)

    This sounds like hardware issue, but other people are reporting no difference when a new device is exchanged. Maybe this only affects only selective batches of phones?

  • MacKyver Level 1 Level 1 (5 points)
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    Dec 29, 2011 1:41 PM (in response to glennstapo)

    already activated an Android over Christmas :)

  • nim278 Calculating status...
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    Jan 6, 2012 7:59 PM (in response to frank260)

    Same issue with my JVC car stereo bluetooth, and my Plantronics Backbeat headset.

    I've also had a similar issue occasionally using the regular wired iPhone headphones, where I can hear them through the headphones but they can't hear me.

     

    Apple has 500,000+ apps in their app store, but the one called "Phone" doesn't work. Am I missing something, or have they forgotten the primary function of an iPhone?

  • Gopikrishnan Calculating status...
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    Jan 14, 2012 6:51 PM (in response to frank260)

    I have the same problem. Hope it is not a hardware issue and can be fixed in next os upgrade.

  • nim278 Level 1 Level 1 (0 points)
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    Jan 15, 2012 10:32 AM (in response to frank260)

    I had this problem with my JVC car stereo, but I think I resolved it by resetting the JVC unit's bluetooth PIN back to factory defaults (0000). Even though the iPhone was paired with a different PIN. Hope this helps someone!

  • glennstapo Level 1 Level 1 (0 points)
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    Jan 15, 2012 10:43 AM (in response to frank260)

    Update to my issue (posted Dec 29 above).  I went to return the 4S and Apple did offer an exchange.  I took them up on it and have not had ONE incidence of this problem with the new device.  Good news for me, to be sure, but troubling that there is some hardware or QC issue in the 4S.

     

    Definitely go the exchange route if you're having this problem.

  • mehran7 Calculating status...
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    Jan 25, 2012 5:11 AM (in response to frank260)

    I Have same Problem with my new 4S, and i am not happy at all, I have business and most of the times driving. any time i want to call or receive a call i have to turn it off and on again to start a call.

    i am going to replace this phone before put it under my car wheel and drive over it.

    cheap Bluetooth mobile phone much better for me at least not going to lose a call.

  • stisev Calculating status...
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    Jan 26, 2012 12:13 AM (in response to frank260)

    I am having the same exact problems with iPhone 4s.  I did not own an iPhone 4.

     

    I own a plantronics 510  and a Plantronics Voyager Pro HD (top of the line).  Both have exactly the same disconnecting issues everyone is experiencing here. Also, audio is a bit muffled.  When out of range, then brought back in range, bluetooth does not reconnect and I have to go to the bluetooth menu manually to reconnect.  Turning bluetooth on and off does NOT help.

     

    [b]This issue DOES NOT OCCUR with iPhone 3GS[/b] with 5.0.1 (same system)

     

    I sincerely hope Apple addresses this issue and quickly. It is illegal to drive here without headset.

  • glennstapo Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2012 6:38 AM (in response to stisev)

    Please see my posts - I had the phone replaced and it completely solved the issue.  I haven't had it happen ONCE since I got the new phone.

  • faizafromny Calculating status...

    Hi, I'm facing the same problem.....has anyone figured out an alternative way other than replacement.....It is really annoying...

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