gotenks05

Q: AirPrint HP Photosmart 6510

Okay, I know many people here have posted questions on AirPrint here countless times and I have been running around trying to find my own answers, but I do not get any useful answers. I recently got a new printer for Christmas, since my old one was only able to scan recently and I wanted to be able to print from my iPad2, which has iOS 5.0.1. The printer is the HP Photosmart 6510, which Apple lists as AirPrint compatible, as do many other sources. I can print from my MacBookPro5,3 running Mac OS 10.6.8 wirelessly, no thanks to the manual. My iPad connects to the same network that my printer and laptop connect to, but my iPad cannot detect the printer. So far, my printer has been restarted multiple times, once was for a different issue, and I even temporarily disabled Bluetooth on my iPad, which did not resolve anything. My router is a Netgear WGT624v2 and IP addresses are assigned via DHCP. I have two IP addresses reserved which is for a server and my printer. Bonjour is enabled on the printer and firmware is up-to-date. I can print to the printer via ePrint, but there things that are not easy to print by sending e-mail attachments (e.g. Web pages and E-mail). Some people have said that AirPrint does not work for them in iOS 5 but does work in iOS 4, but since I do not have a working iOS 4 device, I cannot confirm this. I have considered resetting my printer back to factory default, but I'd rather not lose another E-mail address for my printer (I lost one due to removing web services, then getting it back).

Posted on Dec 29, 2011 5:52 PM

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Q: AirPrint HP Photosmart 6510

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  • by Fred*M.,Helpful

    Fred*M. Fred*M. Dec 29, 2011 6:43 PM in response to gotenks05
    Level 4 (2,392 points)
    Dec 29, 2011 6:43 PM in response to gotenks05

    Gotenks05-

     

    Note that your MacBook Pro prints using the printer's native language, not AirPrint.

     

    A common cause of the printer not being detected, is that the WiFi router does not correctly handle the Bonjour data required by AirPrint.  I suggest you contact Netgear to see if there is some easy change to the router's setup you can make, or a firmware update that will make it work.

     

    One thing you can try is to set the printer's WiFi to host an Ad Hoc network.  Then connect the iPad directly to the printer's WiFi.  If you can print that way, you will have verified that the WiFi router is causing the problem.

     

    I also suggest you download the free App, HP ePrint Home & Biz.  It has limitations, but should get you printing.  There are other printing Apps with more features, but printing Apps can only be accessed from within other Apps that have the 'Open In" option.

     

    Fred

  • by MiketAfc,

    MiketAfc MiketAfc Dec 29, 2011 6:50 PM in response to gotenks05
    Level 1 (0 points)
    Dec 29, 2011 6:50 PM in response to gotenks05

    I have an HP 6510 and had a similar problem and it would no longer find my printer although the printer was showing itself on the network.  I finally shut down or took off the network all the other computer and rebooted the wireless router.  All worked perfectly after that. 

  • by gotenks05,

    gotenks05 gotenks05 Dec 29, 2011 8:08 PM in response to Fred*M.
    Level 1 (0 points)
    Dec 29, 2011 8:08 PM in response to Fred*M.

    Yes, I know that the printer does not print via AirPrint. I just mentioned it to isolate things down. I checked router settings and nothing seems to refer to bonjour service, not even mDNS. I'll try the ad-hoc possibility, if I can find it, since the manual did not seem to mention it.

  • by gotenks05,

    gotenks05 gotenks05 Dec 29, 2011 8:27 PM in response to gotenks05
    Level 1 (0 points)
    Dec 29, 2011 8:27 PM in response to gotenks05

    The Ad-hoc test worked. It looks like the router is the problem. I don't feel like resetting it at this. Moment, but probably will later.

  • by gotenks05,Solvedanswer

    gotenks05 gotenks05 Dec 30, 2011 8:04 PM in response to gotenks05
    Level 1 (0 points)
    Dec 30, 2011 8:04 PM in response to gotenks05

    Okay, thanks to Fred*M, I was able to narrow down my problem to the router. Just for anyone else out there, Netgear WGT624v2 does not support bonjour, which is necessary for Airprint. I got a new router and everything works right.

  • by Hobie2,

    Hobie2 Hobie2 Dec 30, 2011 8:46 PM in response to gotenks05
    Level 1 (0 points)
    Dec 30, 2011 8:46 PM in response to gotenks05

    I am having the same airprint/bonjour issue with my HP 6510 and Cisco WRT 110 router. I would appreciate the name and model number of the router you purchased that works with bonjour and the HP 6510.

  • by gotenks05,

    gotenks05 gotenks05 Dec 30, 2011 10:46 PM in response to Hobie2
    Level 1 (0 points)
    Dec 30, 2011 10:46 PM in response to Hobie2

    @Hobie2 The router I got was an ASUS RT-N53.

  • by Hobie2,

    Hobie2 Hobie2 Jan 2, 2012 11:46 AM in response to gotenks05
    Level 1 (0 points)
    Jan 2, 2012 11:46 AM in response to gotenks05

    Thank you for the information gotenks05. Hope it works well for you.