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itunes 10.5.2 keeps crashing on start up?!

438 Views 6 Replies Latest reply: Jan 9, 2012 3:15 PM by Cornish Massive RSS
Cornish Massive Calculating status...
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Jan 2, 2012 4:33 AM

I upgraded to lion a few months ago but had no problems with itunes until a few days ago, I can start it up if i hold down cmd,alt,ctrl,shift which then displays a message saying "itunes is running in safe mode. visual plug-ins you have installed have been temporarily disabled."


Please advise!

MacBook Pro, iOS 5.0.1
  • Darren 2007 Calculating status...
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    Jan 2, 2012 9:14 AM (in response to Cornish Massive)

    I am having the same problem, but also noticed the OSX App Store would load empty screens. It is isolated to the two products.

  • filbert66 Calculating status...
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    Jan 9, 2012 11:34 AM (in response to Cornish Massive)

    I have the same problem. OS 10.7.2, iTunes 10.5.2. But starting in Safe mode as you describe doesn't resolve the problem. iTunes is non-responding no matter how I start it up. Must terminate via a Force Quit.


    The problem didn't appear until today, but don't remember downloading any SW update since before the restart today.

  • filbert66 Level 1 Level 1 (0 points)
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    Jan 9, 2012 12:01 PM (in response to filbert66)

    FYI, I moved iTunesLibrary.itl (iTunes Database file) from ~/Music/iTunes/, and iTunes started up with no content. Then clicked "find music in my home folder" and iTunes with my media is back! Interestingly, the new ITL file is half the size of the old one.


    There may be some way to force rebuild of the iTunes database (startup keystroke?) but I am not aware.


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