Kai Vermehr
Level 1 (15 points)
Mac OS X

Q: Cannot see iPhone movies within Aperture

Movies just show up as black fields and a warning that it is a unsupported video format. But I only use the iPhone 4 at the moment. That should be no problem at all -- right? Thanks for any help!

MacBook Air, Mac Pro, Thinkpad IBM, iMac, Mac OS X (10.5.2)

Posted on Nov 20, 2011 11:49 PM

by Kai Vermehr,Solvedanswer
Kai Vermehr Kai Vermehr
Level 1 (15 points)
Mac OS X
A:

Thanks dalebr. Unfortunately I'm having this problem with movies imported directly from my iPhone. Also I would really like to keep everything together in a single Aperture Library. Removing 3ivx libraries from Quicktime did not work either. :/

 

~ Kai

 

Message was edited by: Kai Vermehr

Posted on Jan 2, 2012 9:52 PM

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Kai Vermehr

Q: Cannot see iPhone movies within Aperture

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  • by Kirby Krieger,

    Kirby Krieger Kirby Krieger Nov 21, 2011 5:34 AM in response to Kai Vermehr
    Level 6 (12,521 points)
    Nov 21, 2011 5:34 AM in response to Kai Vermehr

    What OS & Aperture versions?

  • by Kai Vermehr,

    Kai Vermehr Kai Vermehr Nov 21, 2011 8:57 AM in response to Kirby Krieger
    Level 1 (15 points)
    Mac OS X
    Nov 21, 2011 8:57 AM in response to Kirby Krieger

    I'm using the latest versions. Aperture 3.2.1 and iOS5. Thanks!

  • by dalebr,

    dalebr dalebr Dec 29, 2011 4:38 PM in response to Kai Vermehr
    Level 1 (0 points)
    iPad
    Dec 29, 2011 4:38 PM in response to Kai Vermehr

    Not sure if you are still suffering from this problem, but I had a similar issue, and tracked it down to the files being imported from a shared folder. If the shared folder has any Access control list set up, or the permissions aren't quite right (including some that you can only change yourself in Terminal like permission to Execute), then the video will import but appears to be unsupported.

     

    An easy work around is to move the file to one of your personal directories into a library also in your private directory. If you are actually looking to share your library, then I had to set up a new partition and set it to 'Ignore permissions'. It then worked absolutely fine - also resolved some corruption issues I sometimes got with the shared library.

     

    Hope this helps, and let me know if you need more details.  Note that other posts fixed this by removing 3ivx libraries from Quicktime : https://discussions.apple.com/message/15714152#15714152.

  • by Kai Vermehr,Solvedanswer

    Kai Vermehr Kai Vermehr Jan 2, 2012 9:52 PM in response to dalebr
    Level 1 (15 points)
    Mac OS X
    Jan 2, 2012 9:52 PM in response to dalebr

    Thanks dalebr. Unfortunately I'm having this problem with movies imported directly from my iPhone. Also I would really like to keep everything together in a single Aperture Library. Removing 3ivx libraries from Quicktime did not work either. :/

     

    ~ Kai

     

    Message was edited by: Kai Vermehr

  • by dalebr,

    dalebr dalebr Jan 3, 2012 12:31 AM in response to Kai Vermehr
    Level 1 (0 points)
    iPad
    Jan 3, 2012 12:31 AM in response to Kai Vermehr

    Hi Kai,

    Yes, that's the same problem I had. My iPhone was importing into a directory that my wife had access to.

     

    I discovered that you can keep a single Aperture library, but it needs to be in a directory that is not permissioned, or is only permissioned for your use alone and is owned by you.  If any of the movies or the library itself are downloaded into a directory that is in any way shared with another user, or created outside your user directory, or the movies are initiallially imported by another user, you may get problems.

     

    The way you can check if this is your problem or not is to create a new library in your personal user directory, move one movie into that same directory. Then import it as normal, and see if you have the same problem.  If you do, then you must have a different issue and you can point Aperture back to your current library. But if it works, you have the issue I recently solved.

     

    If you only use the library yourself, you can simply move it and the location your iphone imports to, to your personal user directory.  You might have to reimport all the movies, but I didn't have to rebuild my entire library.

     

    If you want to share the library with another user, the solution is more complicated.  Create a new partitiion in Disk Utilities, I named it "Shared drive". Then in Finder, select Get Info on the new drive. select Ignore Permissions on this drive, and then move the library and movies over.  It should now work fine.  Note that any user will be able to see files put into the new partition, and the only way to avoid that is to use an ACL using Terminal, but that didn't work for me and is above my pay grade!

     

    Good luck,

    Dale