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iTunes Match Ineligible Tracks

20271 Views 12 Replies Latest reply: Apr 6, 2014 12:40 PM by pearbear750 RSS
mracole Level 4 Level 4 (1,075 points)
Currently Being Moderated
Jan 3, 2012 4:17 AM

Following success on 1600+ tracks, I still have a core set marked as 'ineligible'.  These tracks are all originally purchased from iTunes Store, they play without issue but will not upload to the iCloud - how can this be resolved?  Any advice very much appreciated.

iTunes 10, Windows Vista, iMatch service giving error
  • JiminMissouri Level 2 Level 2 (465 points)
    Currently Being Moderated
    Jan 3, 2012 5:46 AM (in response to mracole)

    The chances are that your songs are either low-bitrate MP3s, in a format Apple won't allow in iTunes match, or a very high bitrate AIFF.  The solution for these is all the same.

     

    Select the ineligible tracks

     

    Under Advanced, select "create AAC Version"

     

    under "Store" select "Update iTunes match"

     

    The AAC copies should either upload or match.  You can then do whatever you want with the original files.  Personally until I knew for certain that matched copies were really matched with the right track (enough mis-matches occur that it's wise to check ) I wouldn't recommend deleting them from your hard drive.

  • JiminMissouri Level 2 Level 2 (465 points)
    Currently Being Moderated
    Jan 4, 2012 5:33 AM (in response to mracole)

    The alert is telling you that they are DRM protected tracks, meaning you purchased them from iTunes back when all they offered were DRM protects.  The chances are the computer you are using is no longer authorized to play them.  You may have used a different Apple ID back then.

     

    "Songs containing DRM ( Digital Rights Management ) may not appear, or may appear grayed out in iCloud. This can occur if your computer is not authorized for playback of that content. Try authorizing your computer>

  • roebeet Level 2 Level 2 (430 points)
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    Jan 4, 2012 11:37 AM (in response to mracole)

    This was exactly the solution for "fixing" WMA DRM'd tracks for other services like Yahoo! Music, Walmart Digital Services and all the others that have gone the way of the dodo.  

     

    If memory serves, I used to burn audio CD's to ISO images, just to avoid wasting CDR's.   I think I used Deamon Tools in Windows to do this, but don't quote me on that - it was many years ago.

  • JiminMissouri Level 2 Level 2 (465 points)
    Currently Being Moderated
    Jan 4, 2012 2:34 PM (in response to roebeet)

    Which suggests while some of the tracks may have been recent non-DRM purchases, DRM files were probably a big part of the problem.

  • don197 Level 1 Level 1 (0 points)
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    Jan 5, 2012 7:04 PM (in response to mracole)

    I had the same experience but I discovered that by removing "books" which may download with albums then all the other files in the album become eligible.

  • don197 Level 1 Level 1 (0 points)
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    Jan 5, 2012 7:44 PM (in response to don197)

    Never mind.  The book file has nothing to do with it.

  • ScienceLab Level 1 Level 1 (0 points)
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    Jun 25, 2012 12:48 PM (in response to mracole)

    This worked for me on newly purchased songs that were listed as "waiting" and was able to keep the "purchased" listing in iTunes.

     

    1. Transfer all itunes purchased songs listed as "waiting" to AAC format.

    2. AAC transfered songs will be listed as "waiting" as well.

    3. Select all AAC songs and "add to iCloud".

    4. Original songs will now be listed as "purchased" and AAC songs will still be "waiting".

    5. Delete all AAC songs.

     

    Hope this helps.

  • ethel Level 1 Level 1 (60 points)
    Currently Being Moderated
    Feb 6, 2013 12:17 PM (in response to JiminMissouri)

    Answer below was right on target...thanks for keeping me from continuing to scratch the ol noggin!

     

    "The chances are that your songs are either low-bitrate MP3s, in a format Apple won't allow in iTunes match, or a very high bitrate AIFF.  The solution for these is all the same.

     

    Select the ineligible tracks

     

    Under Advanced, select "create AAC Version"

     

    under "Store" select "Update iTunes match"

     

    The AAC copies should either upload or match.  You can then do whatever you want with the original files.  Personally until I knew for certain that matched copies were really matched with the right track (enough mis-matches occur that it's wise to check ) I wouldn't recommend deleting them from your hard drive."

  • pearbear750 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 6, 2014 12:40 PM (in response to mracole)

    I think this article sums up a lot of this discussion nicely.  It presents the option to convert songs to the AAC version as well as other ineligible workarounds with explainations and/or reasoning for the complications.

     

    I found it helpful, if nothing else for the education.

     

    http://www.macworld.com/article/1163676/secrets_of_itunes_match.html

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