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iTunes Match - Inconsistent Results

1628 Views 10 Replies Latest reply: Jan 6, 2012 3:24 AM by mracole RSS
mracole Level 4 Level 4 (1,075 points)
Currently Being Moderated
Jan 5, 2012 10:14 AM

Having achieved success with all library tracks now available in the iCloud, how can the inconsistent iTunes Match results be resolved?  Taking the example below Track 1 (So Far Away) is shown against 2 instances of the same album and as 3 states, notably (1) Available for download from iCloud, (2) Duplicate in iCloud and (3) Available locally - surely it should be shown against only 1 instance of the album and only in state 'available locally'?  Similar patterns appear occassionally on several tracks in the library, given it has several thousand tracks attempting a manual correction for all is a little impractical.  Any advice much appreciated.




iTunes Match - inconsistent results!.jpg

iTunes 10, Windows Vista, iMatch giving inconsistent results
  • carltonfrombedford Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jan 5, 2012 10:16 AM (in response to mracole)

    I cannot see your picture.  For some reason it's not showing up for me.  I don't know if you need to reupload it or its just my computer.


    See if that can get fixed and I will help if I can.

  • carltonfrombedford Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jan 5, 2012 10:25 AM (in response to mracole)

    Did you originally purchase the first three songs?


    I would say that the items with the cloud with a line through them are ineligible and just need to be deleted.


    The first three look like they were originally purchased from itunes and just have different metedata then the ones below. 


    This happened to me when I first turned on iTunes match.  I deleted the duplicate tracks and then test the rest.


    You might to the bar at the top of your music and right clicking and turning on icloud status to see what is happening with the tracks also.

  • carltonfrombedford Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jan 5, 2012 10:52 AM (in response to mracole)

    Okay that is what happened. 


    Click on the icloud status at the top and it will show these songs by the icloud status rather than by artist or artist name and you can see how much of these you'll need to delete or keep.  It may call some duplicates that are not techinally duplicates but rather the same songs that are on a compilation cd.  I would check those.  But when my library did this i just went through and deleted them. 


    If the other computer is linked to the same itunes match account when you delete on one computer and press the delete from icloud also box, that when you update match on the original and the other computer it will reflect the changes you made on the original computer.

  • carltonfrombedford Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jan 5, 2012 11:21 AM (in response to mracole)

    You can highlight all of the download from icloud tracks and right click and then press the download from icloud and delete others as you said.


    I'm confused about your other point.

  • carltonfrombedford Level 2 Level 2 (350 points)
    Currently Being Moderated
    Jan 5, 2012 11:51 AM (in response to mracole)

    I think if you would highlight all of the songs that go in the same album, right click and select get info, then click your info tab you will find the the metadata is not the same for both of them.  If artist, album artist, or album is blank then that means that you do not have the same metadata for all the tracks you selected.  I would tell it who the artist is, the album artist and the what the name of the album is and then press okay and it should put it in the same spot.  I'm sorry, also make sure the genre is the same.


    I'm not really a play count guy.  I don't really keep track of all that so me deleting the whole bunch out and reimporting them or downloading them is not a big deal to me.  I know that a lot of people keep up with that stuff for smart playlists and other things, but i've never done that. 


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