14 Replies Latest reply: Feb 10, 2013 12:06 PM by macbookuser777
cyrano7 Level 1 Level 1 (0 points)

I have a 2010 27" iMac, OS 10.7.2.

 

I have just tried and failed to burn several DVDs, both Phillips and HP brand.

 

I get the error message: 0x8002006E.

 

I have searched discussions, and there seems to be none recent, which means maybe the solution has been found.

One discussion mentioned deleting "com.apple.finder.plist".

 

1. Is this a solution? Is this THE solution. I am not a techie and hate to delete blindly.

 

2. Is there any other solution?

 

Help.

  • 1. Re: error code 0x8002006E
    Paul_31 Level 6 Level 6 (12,755 points)

    Have a look at the 'More Like This' links to the right. It looks like slowing down the burn speed might help or maybe resetting the SMC.

     

    SMC Reset

    1. Shut down the computer.
    2. Unplug the computer’s power cord and disconnect peripherals.
    3. Press and hold the power button for 5 seconds.
    4. Release the power button.
    5. Attach the computers power cable.
    6. Press the power button to turn on the computer.

     


  • 2. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    1. Merci.

     

    2. Did as you instructed. That did not work. Failed, same as before.

     

    3. Any other ideas?

  • 3. Re: error code 0x8002006E
    Paul_31 Level 6 Level 6 (12,755 points)

    Did you try both - slowing down the burn speed and SMC reset?

     

    Found this on Mac Rumors: http://forums.macrumors.com/showthread.php?t=275818 - it's a bit old but there seem to be a couple of possible solutions.

    Here's the instructions for a PRAM reset on a desktop comuputer:

     

    Reset PRAM

    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P and R.
      You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.
  • 4. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    Thanks again.

     

    I slowed down the burn speed to 4X and did the SMC reset. Still failing.

     

    It appears there are two possible options:

     

    The PRAM reset, and deleting the com.apple.finder.plist

     

    Recommendations?

     

    Any other options I am unaware of?

  • 5. Re: error code 0x8002006E
    Paul_31 Level 6 Level 6 (12,755 points)

    I'd try them one at a time just to see which one may fix it. I'd start with the PRAM - it won't do any harm but you need to stretch your fingers a bit to hold all the keys. Piano players find it easy though

  • 6. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    Got it, thanks.

     

    I think what I will try next is to go buy some brand new DVDs. The one's I have are between 1 and 2 years old, but name brand and pristine.

     

    If that does not help, I will do the pram PRAM as you suggest.

     

    Thanks. Will keep you posted.

  • 7. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    And, when I go to buy some new DVDs,

     

    Can I buy the double layer DVDs? Will the iMac write on double layer DVDs?

     

    Thanks.

  • 8. Re: error code 0x8002006E
    Paul_31 Level 6 Level 6 (12,755 points)

    Look under the Apple Menu (top left)>About this Mac and it'll tell you the formats your Mac can cope with.

  • 9. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    SOLVED. Many thanks.

     

    I bought some Fusion brand DVDs, which have a max burning speed of 4X and burned some DVDs.

     

    Fusion was double the cost of Imation, so I hoped they were of higher quality.

     

    Merci beaucoup.

  • 10. Re: error code 0x8002006E
    Paul_31 Level 6 Level 6 (12,755 points)

    Good, glad it's sorted.

  • 11. Re: error code 0x8002006E
    noondaywitch Level 6 Level 6 (8,130 points)

    Imation are rubbish. Every one I've used is showing degradation after only 9 - 12 months.

     

    Another good brand for Macs is Verbatim.

  • 12. Re: error code 0x8002006E
    cyrano7 Level 1 Level 1 (0 points)

    Thanks.

     

    I looked for Verbatim after reading these threads, but I'm in Seoul, Korea and they are not on the shelves. So, I just bought the most expensive.

     

    Philips and HP were failing and getting the error message.

     

    Are the DVD dual layers better, worse, more finicky?

    The only dual layer on the shelf was Imation, so I am glad I did not buy that.

  • 13. Re: error code 0x8002006E
    noondaywitch Level 6 Level 6 (8,130 points)

    I can't pronounce on dual-layer as I've never needed to use them, I'm afraid.

     

    There may be others around here with experience of them though.

  • 14. Re: error code 0x8002006E
    macbookuser777 Level 1 Level 1 (0 points)

    When burning a DVD, I also had the error 0x8002006E.  I found a SOLUTION that is not discussed in this forum. I tried the three different things that are listed in this forum (delete the finder file, reset PRAM, and try different blank DVDs), but those methods did not work. 

     

    I had to repair my internal hard drive.  I had to start my computer from my installation disc (version 10.5.4) (I turned on the computer while holding down "C" key with install disc in the drive).  Then, you have to go to Disc Utility (at top menu bar) and click on your hard drive then click repair disc.  After my computer repaired multiple problems, I restarted my computer from my main hard drive and then I could burn DVDs again.  Please let me know if you have questions.  Thanks!