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error code 0x8002006E

1775 Views 14 Replies Latest reply: Feb 10, 2013 12:06 PM by macbookuser777 RSS
cyrano7 Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 6, 2012 2:51 AM

I have a 2010 27" iMac, OS 10.7.2.

 

I have just tried and failed to burn several DVDs, both Phillips and HP brand.

 

I get the error message: 0x8002006E.

 

I have searched discussions, and there seems to be none recent, which means maybe the solution has been found.

One discussion mentioned deleting "com.apple.finder.plist".

 

1. Is this a solution? Is this THE solution. I am not a techie and hate to delete blindly.

 

2. Is there any other solution?

 

Help.

  • Paul_31 Level 6 Level 6 (12,195 points)
    Currently Being Moderated
    Jan 6, 2012 3:06 AM (in response to cyrano7)

    Have a look at the 'More Like This' links to the right. It looks like slowing down the burn speed might help or maybe resetting the SMC.

     

    SMC Reset

    1. Shut down the computer.
    2. Unplug the computer’s power cord and disconnect peripherals.
    3. Press and hold the power button for 5 seconds.
    4. Release the power button.
    5. Attach the computers power cable.
    6. Press the power button to turn on the computer.


  • Paul_31 Level 6 Level 6 (12,195 points)
    Currently Being Moderated
    Jan 6, 2012 3:34 AM (in response to cyrano7)

    Did you try both - slowing down the burn speed and SMC reset?

     

    Found this on Mac Rumors: http://forums.macrumors.com/showthread.php?t=275818 - it's a bit old but there seem to be a couple of possible solutions.

    Here's the instructions for a PRAM reset on a desktop comuputer:

     

    Reset PRAM

    1. Shut down the computer.
    2. Locate the following keys on the keyboard: Command, Option, P and R.
      You will need to hold these keys down simultaneously in step 4.
    3. Turn on the computer.
    4. Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    5. Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    6. Release the keys.
  • Paul_31 Level 6 Level 6 (12,195 points)
    Currently Being Moderated
    Jan 6, 2012 4:21 AM (in response to cyrano7)

    I'd try them one at a time just to see which one may fix it. I'd start with the PRAM - it won't do any harm but you need to stretch your fingers a bit to hold all the keys. Piano players find it easy though

  • Paul_31 Level 6 Level 6 (12,195 points)
    Currently Being Moderated
    Jan 6, 2012 11:00 PM (in response to cyrano7)

    Look under the Apple Menu (top left)>About this Mac and it'll tell you the formats your Mac can cope with.

  • Paul_31 Level 6 Level 6 (12,195 points)
    Currently Being Moderated
    Jan 7, 2012 12:32 AM (in response to cyrano7)

    Good, glad it's sorted.

  • noondaywitch Level 6 Level 6 (8,130 points)
    Currently Being Moderated
    Jan 7, 2012 3:32 AM (in response to cyrano7)

    Imation are rubbish. Every one I've used is showing degradation after only 9 - 12 months.

     

    Another good brand for Macs is Verbatim.

  • noondaywitch Level 6 Level 6 (8,130 points)
    Currently Being Moderated
    Jan 7, 2012 5:51 AM (in response to cyrano7)

    I can't pronounce on dual-layer as I've never needed to use them, I'm afraid.

     

    There may be others around here with experience of them though.

  • macbookuser777 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 10, 2013 12:06 PM (in response to cyrano7)

    When burning a DVD, I also had the error 0x8002006E.  I found a SOLUTION that is not discussed in this forum. I tried the three different things that are listed in this forum (delete the finder file, reset PRAM, and try different blank DVDs), but those methods did not work. 

     

    I had to repair my internal hard drive.  I had to start my computer from my installation disc (version 10.5.4) (I turned on the computer while holding down "C" key with install disc in the drive).  Then, you have to go to Disc Utility (at top menu bar) and click on your hard drive then click repair disc.  After my computer repaired multiple problems, I restarted my computer from my main hard drive and then I could burn DVDs again.  Please let me know if you have questions.  Thanks! 

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