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All replies
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Helpful answers
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Jan 7, 2012 3:57 AM in response to Cooknlinby Cooknlin,Quick side note... I am really NOT computer savvy sorta girl. If you could dumb down the answers for me.... I'd really appreciate it!! Sorry, I'm desperate enough to admit my technological shortcomings in exchange for help out of my own personal version of the seventh circle of ****....
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Jan 7, 2012 4:27 AM in response to Cooknlinby seventy one,Take a look at the "more like this" column to theright of your initial post. All too often an answer can be found here.
Good luck.
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Jan 7, 2012 5:25 AM in response to Cooknlinby Paul_31,I'd start with an SMC reset. If that doesn't work post back as there are other things to try.
To give the best advice we'll need to know what version of OS X you are running - 10.5/10.6/10.7 and what iMac you have.
SMC Reset
- Shut down the computer.
- Unplug the computer’s power cord and disconnect peripherals.
- Press and hold the power button for 5 seconds.
- Release the power button.
- Attach the computers power cable.
- Press the power button to turn on the computer.
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Jan 7, 2012 6:00 AM in response to Cooknlinby WZZZ,Have a look at this Apple article. First thing to try is a Safe Boot. Hold Shift down at the chime. Give it much longer to boot as it's checking and repairing the startup disk, if possible and necessary.
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Jan 7, 2012 10:19 AM in response to Paul_31by Cooknlin,Thank you so much Paul and WZZZ. I tried both of your suggestions unfortunately I think it's time to face the truth the hard drive... She has died. the computer won't respond to either (actually any) the safe boot methods. I tried everyone in the article you sent me WZZZ well up to what amounts to a reformatof the disc. I drew the line there and figured it was time to wait for the professionals. I appreciate the assistance and the plainspeak.... You both are amazing.
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Jan 7, 2012 10:21 AM in response to Cooknlinby Paul_31,Shame - good luck with getting it fixed. Let us know how it turns out.