1 Reply Latest reply: Feb 12, 2006 1:20 PM by krohnie
The Kampp Level 1 Level 1 (0 points)
When I go to print out my jewel case inserts I can not access my printers preferences. The printer preferences window will open but I can not access any of the options on the page, and it locks up my computer. I have tried everything that I can think of. I have reinstalled my printer, updated the driver, you name it I've tried it. Does anyone have any suggestions? I am using an older Epson printer. It is the Photo 820. I don't think that this should matter, but maybe it does. Any suggestions would be greatly appreciated.

Custom Build, Windows XP Pro
  • 1. Re: Windows crashes when I try to access printer preferences
    krohnie Level 1 Level 1 (0 points)
    I have the same problem - only when I try to access my page setup for the printer within itunes, it just locks up itunes, not windows. I have a fairly new lexmark printer so I don't think the printer is the problem. Probably a problem with itunes. If I don't click on the page setup, I can print out a cd insert in black and white. I tried to change my default printer preferences outside of itunes (through the control panel), but the changes do not show up once I open itunes. Sorry, no solution for you, but you're not alone!