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Where is all my music???

380 Views 5 Replies Latest reply: Jan 10, 2012 5:47 AM by JiminMissouri RSS
HandyMommy Calculating status...
Currently Being Moderated
Jan 9, 2012 8:35 AM

I synced my Library with my iPod. No problems there. I then purchased iTunes Match to get my library on my iPad2 and  iPod Touch via iCloud. The results: over 300 songs are missing for no rhyme or reason. All the songs were originally downloaded from my own CDs into my PC at different times. For example, I have 11 albums by Barenaked Ladies- only one made it to my iPad2 via iCloud. ( iTunes store sells them all), 3 albums by John Mayer- only 2 made it to iPad2 . The list goes on....There are exclamation marks next to the "missing" songs on my library and it says "Error" on the cloud.  I double checked the iTunes folder on my PC and all the songs are there. What is going on????

Any feedback would be greatly appreciated.

iPad 2 Wi-Fi + 3G
  • JiminMissouri Level 2 Level 2 (465 points)
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    Jan 9, 2012 9:34 AM (in response to HandyMommy)

    YOu probably have a mix of ineligible songs and/or corrupted tracks.  Ineligible songs can be made eligible by highlighting them, going to the advanced menu and selecting Create AAC.

  • JiminMissouri Level 2 Level 2 (465 points)
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    Jan 9, 2012 8:18 PM (in response to HandyMommy)

    Glad I was able to help. 

  • gabriel1978 Level 1 Level 1 (0 points)
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    Jan 10, 2012 12:36 AM (in response to JiminMissouri)

    For some reason, one song on dark Side of the Moon is "ineligible" (along with a few dozen other artists, etc.). When I try to convert these to AAC a message "cannot convert protected files" pops up.

    Still new to this. Haven't done my homework. Want to start cleaning up the bits and pieces though. For the most part, iCloud has organized most of my music flawlessly.

  • JiminMissouri Level 2 Level 2 (465 points)
    Currently Being Moderated
    Jan 10, 2012 5:47 AM (in response to gabriel1978)

    Generally "protecedt file" means it's a Digitial Rights Management (DRM) protected file.  If you purchased tracks from iTunes back when they were all DRM, it is possible your computer currently is not authorized to play them.  You need to authorize it.  I'm talking about the authorization for the iTunes store, not iTunes Match.  You may have used a different Apple ID when you purchased those track, so that's what you need to use.  Here's a link to the process.  Once you've done that, run Match again.

     

    http://support.apple.com/kb/HT1420

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